Float Stress Relief and Wellness Centre

I did it once for my birthday and it was a pleasant experience.
It was very clean and the man at reception was very kind and helpful.
I only wish it was less than 1 hour; I didn’t feel I needed that long to float — personal perspective.
I think they’re out of business because I couldn’t reach them by phone/​email and had to get a refund from Groupon.

I popped in here for a float last Friday and walked out after half an hour. Definitely not a spa environment and definitely lacking in cleanliness.
I managed to chat with the Manager on my way out, a really nice guy who was keen on hearing my feedback, and who was also quick to refund my purchase. I had purchased a three float session (silly me).
No need to go into details. Not recommended by me and definitely my first and last visit.

3 Stars. I’m basing this review on one visit on a Tuesday, as well as comparing this facility to two others, in Austin, Texas, and Sydney, Australia.
This facility has a nice feel to it, but I found the cleanliness, at least in appearance, subpar. The facility in Austin I went to was immaculate. This was not, or at least it did not feel that way to me. The tank I floated in looked old and the lighting/​overall feel was not great. Rather than turning gentle music on at the end of my float to bring me back into my body, there were two loud gong sounds spaced 30 seconds apart. Not the best way to bring people back after they’ve been floating for an hour or more, in my opinion.
I found the front office staff to be a bit underqualified, not providing basic instruction about not touching your face/​eyes, or about making sure your ears are dry before putting in ear plugs (this is essential to get a good plug). Water squirt bottles were not provided in case salt water got into the eyes, and there was no way to contact the staff in case of emergency while in the tank (this seems like standard procedure across other float spas).
The reason I give this facility its 3 stars is because it was nice enough, and it did the job. The amenities were nice, organic, and felt good. The design of the space itself was quite lovely with a nature feel (I was in the serenity room). The water was warm and the room was nice and cozy.
To the owner/​manager: get some water squirt bottles for your tanks, give a better rundown to people before putting them in the tank, have soft music gently bring people back after their floats, and offer herbal tea after floats are finished. Also, repair the float tanks and clean them so they are in immaculate condition. This is very important for your business, especially.
I would say check out other float facilities in town before deciding on this one. If you feel that this is the best after surveying the rest, so be it. But there are better places in other parts of the world you should try as well to get a truly top notch experience.

3.5 STARS
So I tried this was a Travelzoo deal that I bought. I had never tried float therapy and was interested in its benefits.
The place is clean and modern which is a good thing when you want to go somewhere to relax. You have your own private room/​tank to relax. There is a shower with soaps/​shampoo and lotion. You shower before getting into the tank chamber. I would imagine if you are claustrophobic the tanks might be an issue for you but I believe you can have the lights on instead of off if that makes you feel better. The tanks are filled with 1 kajillion pounds of Epsom salts so you basically… float. We all know what epsom salts do for your body… now imagine floating in it a la the Dead Sea (minus the condom floating by… true story, my friend was floating in the Dead Sea and floated past several condoms LOL).
The float session in an hour and you basically just lie back and relax. I’m a person with a very active brain so it took a long time for me to relax. but that’s just me.
I wish the water was much hotter, but I’m crazy and like hot water. It was warm but a bit cool for me.
Everything was super clean ad the soaps and lotions smelt amazing. I don’t know if I would make this a regular part of my wellness program but I would try it again