Flight Centre Fairview Mall

This location has GREAT service. There is always a high volume of people booking through this location. So if you want it’s best to go early when the store opens so that you get first dibs.
The location is clean and the store itself is nice and open. As soon as you walk in you’ll always be greeted by staff and questioned to see if you need help with anything.
Because this location is in the mall the hours are great too so that you can easily make it in after work or late on the weekend.
This location Is also ttc accessible and easy to get to by car! Just off the 401 on Leslie or 404 on sheppard!
I’ve booked several trips here and will continue to for its impeccable service!

I secured a deal with a flight centre staff via email but wanted to ask about cancellation policy. This blonde lady crossed her arms and told us u have to go back to whoever you dealt with. Yes it was true. But I have never had a customer service person cross her arms when answered a question. Mind you it was not busy. Now we know why.

About 3 years ago I booked a vacation to Halifax through this flight centre location. To make a long story short, they booked us in an awful, old hotel (The Halifax Citadel Hotel) with a cracked tub & sink & rowdy people in the rooms beside us that were making noise until the wee hours in the morning!
Fast forward to 2009. We booked our honeymoon through this location again. (I figured with different ppl they might have better service.) Anyway, they booked us at the Barclay Hotel in Vancouver. Again the hotel was old, no elevator, room was so small the sink was in the room beside the bed. The window didn’t even have a screen, nor did the hotel have a fitness centre. That would’ve been bearable. But we had also wanted to go to Victoria. We missed it because to get to downtown Victoria from Vancouver would take about 3 hours one way. We didn’t have the time to spare. We didn’t know there were direct flights going there from Toronto. We only found that out later. How frustrating!
Learn my lesson. Don’t book with these guys! You’re better off doing your own research & booking yourself!