Dealing with Elite Music Academy has been a disappointment to put it mildly. I took my son for a trial lesson as I had read glowing reviews of this school over the internet. The administration is completely unprofessional as I was booked in the wrong time slot multiple times over email and finally when we showed for the lesson, I had to email to query on the whereabouts of the teacher– who had no idea that my son was scheduled for a lesson. I had to wait an additional hour with my son for a free time slot. If you value your time, I suggest that you look elsewhere. If you are sent to their woodbine location, N. B that there is no ‘front desk’ to welcome you or to provide you additional information. You are greeted to an open space with a few chairs on the left of the room. I was not even sure if I was at the right place. Also, our ½ hour trial lesson was only twenty minutes. Since this experience, I will inform prospective lesson seekers that there are other schools that offer FREE trial lessons. This was definitely not worth the $ 20. I will add that I was offered three free lessons to make up for this experience. This may sound generous; however I do value my time and I would have considered the offer if there was an alternative teacher so that both teacher and student could get off on the right start. They did not have any alternative teacher. It is also my understanding that my experience is not unique but one that is characteristic of this organization– while waiting, I had the opportunity to speak with other parents who told me that the administration is disorganized, but they return because they are happy with the teachers.
Dimitrios B.
Tu valoración: 5 Toronto, Canada
Bill and Taso are brothers. I started to take lessons for bouzouki and guitar, with both of them, 13 years ago. They did not have Elite Music Academy 13 years ago. I still remember the half hour drives to their home where they had a mini studio set up in the basement. It had everything. We even used TAPES to record our music lessons back then. Yes Taso! I Still have them all and I’m almost scared to listen to them because I was 12 – 14 when they were recorded. I was never without proper instruction. Taso always did his best to explain things. I put him through a lot having to reexplain the same topics over and over week after week. If he were to ask me about those same topics now, I can reiterate them in great detail on multiple levels. His teachings were simple and they have been ingrained in all that I do musically. Taso and Bill showed real enthusiasm and understanding when working with me and nothing has changed since then. They both care deeply about my progress as a musician, and even now when I walk into the store for something small like picks, Bill will get off his chair and assist me personally for as long as I need him, and we’ll have a long chat about everything. These guys know about service and will do anything it takes to make you, not only happy, but leave smiling. Sometimes I pop in for a laugh or two. Their good for it and its on the house. Ask Taso to tell you a joke. He always has one on hand ready to go. If he doesn’t make you laugh, it will be a sad day for Toronto! They have grown their small business idea and plan into a HUGE success from almost nothing. I wish them the very best in all of their ventures as I have from the very beginning. I love you guys. Keep doing what you do! Dimitri