Druxys Deli

Why do all Druxy’s make the customer ask for a pickle when it is supposed to come with every sandwhich??? Such bad customer service!

I’m at the Toronto western hospital for my monthly appointment with the clinic. I didn’t eat breakfast yet. So I thought I would buy a sandwich from this place. I had a sandwich from a different druxy’s before and it was good. Well was I disappointed with this one.
The lady was rude and every time she asked me what I wanted. Her back was turned towards me. I had to keep asking her what she said.
I ordered a BLT on an onion bun. She made the sandwich and started wrapping it up. I was confused, because your supposed to pick out your topping. When I said something she seemed annoyed. She was in a rush to talk to a guy that was waiting for her.
Well I tried eat the sandwich and it was the most horrific thing I tasted. The bun was old and dense, which should have been thrown out. The tomatoes you could tell where from the day before because it was watery and slimy. The bacon was microwaved and thin. It was disgusting.
This place is a disappointment and it’s a shame. When the food and costumer service is this bad it affects the other franchises also. This place won’t last to long as there serving old rotten food with a really bad attitude.

OMG. I bought a medium fruit salad & some banana bread for myself & my dad when he was at Western Hospital for knee surgery. My dad went to eat the fruit salad & it was spoiled! I ate the banana bread & it was fine. Anyway, I went back there to tell the guy who sold it to me about the spoilt fruit salad & he didn’t seem surprised. He gave me my money back. I asked him if he had anything fresh & he said that’s all he had. He didn’t even throw away the remaining fruit salad in the bowl where he served me from. Awful! Save your money!

There are a number of fast food outlets in the Toronto Western Hospital, but this Druxys Deli, next to the Shoppers Drug Mart across from the Food Court is open late to 8:30 pm so you can have a quick dinner and visit a patient for the evening. Reasonably priced corn beef & grilled cheese & chicken & tuna sandwiches, plus a make your own salad bar with fruits, vegetables & nuts & choice of dressings. Good choice of drinks too. Able to find a Sprite Zero. Woman with diabetes does not live by Diet Cola & water alone!