Chanel

Stumbled upon a great SA here (have to update my review once I find her name on my receipt). She was so patient in showing me all the available earrings in-​store as well as the new collection that was arriving soon (shown via iPad). She really tried to understand what I was looking for and gave me different options. Love my new earrings! Such a refreshing change from the usual pretentious SAs!

I’ve had plenty of bad experiences shopping at the Chanel Boutiques on Bloor St. Although I live closer to those boutiques, I would rather go out of my way to shop at the Chanel location at Yorkdale. The sales associates are always friendly and helpful. If you’re planning to make a purchase in the future I recommend you ask for Winnie! :)

I hate to give this boutique a 1 star given that it is generally a good boutique with friendly SAs. However, one of their SAs is so horrible and I know lost a few sales just from me. He likes to stand there and move bags around and asking him to let you see a bag seems like it is beneath him. Being served by him, leaves me running out of the store. I have been to Chanel all over the world and this SA by far is the worst and doesn’t work well with the clientele in this area. Hope Chanel does the right thing and put him in the back office.
PS: Great service at the Chanel boutique on Bloor. The managers there run their shop well.

Really liked this Chanel — all the ladies are really down to earth and not «snobbish». My hubby bought me a black GST (Grande Shopping Tote) here and I honestly thought I was just going in to look — however my husband surprised me and bought me a GST on the spot. Yet the sales clerk had no idea if I was buying or just browsing as I said I was just looking — and the lady was very accommodating helping me with the bags.
I went in a second time a week after (as I had to drive my husband to the airport and I was going by the mall so decided to pop in my my mom) — again it was another sales clerk and she was equally nice.
When I bought the bag my sales lady wrapped it up in the box with tissue paper and the fleur of Chanel — my hubby and I sat there on the couch sipping perrier (compliments of the store). Great selection of purses in this store — I go the black GST with gold Hardware and didn’t have to wait on a list.
If you are in the market to browse or shop — go to this Chanel store they are very friendly, down to earth, accomodating, professional and certainly deserve the sale.
Happy shopping :-)