I’m giving Centro 1 star based on a few factors — 1 being that I couldn’t actually try the food which is in addition to the customer service being non-existent. Also, I would give it a zero but it seems Unilocal won’t allow it. To explain, I found a coupon book in my mailbox this evening with one that included a deal for Centro. By the way, there was no special deal, as the website listed the same prices. Knowing nothing about this place, I turned to Unilocal for some customer reviews as I normally do. The reviews were not awesome but they also were all based on experiences actually visiting the restaurant(slow service, that sort of thing). Given we were looking for delivery, I thought we should give this place a shot and order delivery. Bad idea. As soon as I called, the person who answered responded«where do you live, we only deliver to Scarborough.» Ok, fair enough(if the customer is seeking out a delivery option). I assumed that delivery would be fine, considering it’s not that far and mostly because THEY delivered the flyer to my home(one could only assume if they delivered the flyer here, they would deliver to this area since they mentioned their delivery service). I explained that and she sounded annoyed. I apologized and she just hung up the phone. Bottom line, the worst customer service and as a comment to the people in charge of marketing this restaurant… make sure your flyers are actually delivered to the area you intend on delivering to. Why tell me about delivery it you don’t actually deliver to this area? Maybe the food is great but I will never know, nor will I visit based on my experience(also, the in-person reviews don’t help) based on the fact that I couldn’t actually try the food which is in addition to the customer service being non-existent. To explain, I found a coupon book in my mailbox this evening with one that included a deal for Centro. By the way, there was no special deal, as the website listed the same prices. Knowing nothing about this place, I turned to Unilocal for some customer reviews as I normally do. The reviews were not awesome but they also were all based on experiences actually visiting the restaurant(slow service, that sort of thing). Given we were looking for delivery, I thought we should give this place a shit and order delivery. Bad idea. As soon as I called, the person who answered responded«where do you live, we only deliver to Scarborough.» Ok, fair enough(if the customer is seeking out a delivery option). I assumed that delivery would be fine, considering it’s not that far and mostly because THEY delivered the flyer to my home(one could only assume if they delivered the flyer here, they would deliver to this area since they mentioned their delivery service). I explained that and she sounded annoyed. I apologized and she just hung up the phone. Bottom line, the worst customer service and as a comment to the people in charge of marketing this restaurant… make sure your flyers are actually delivered to the area you intend on delivering to. Why tell me about delivery it you don’t actually deliver to this area? Maybe the food is great but I will never know, nor will I visit based on my experience(also, the in-person reviews don’t help)
David O.
Tu valoración: 4 Scarborough, Toronto, Canada
I pass by this place a few times a week on my way to one of my clients, and I kee seeing the sign .50 wings, $ 5 Medium Pizza, so today I went with a buddy to check it out. It‘s a little hole in the wall type of place. Nothing special. A counter to order. a few tables, and maybe 3TV‘s, but hey, I went for the food. The wings are a decent size for the price. They were hot(temperature wise) I tried the Sweet Chile Thai. 12 wings and a 710 ml Coke was $ 8 Tax included. If your looking for cheep and tasty wings give them a try. I for sure will be going back.