Beauty Supply Outlet

This is the WORST Beauty Supply Outlet I have ever been to! The management are literally ridiculous, they are so cheap. Heaven forbid you try to return or exchange anything they will fight you to the death in order for you to not be able to return. I even hear the employees trying to talk them into allowing them to return something. They have pictures up of people they think have stolen from the store and so many rules posted everywhere its actually a joke! As someone else mentioned here they will actually follow you around the store assuming you are going to steal something, I will never give them a penny more of my $$ just for that simple fact. They are awful. Plus the staff are so rude, the attitude on them is atrocious! Worst store, worst employee and even worse management. Don’t bother, give your business to someone worthy.

I have been going to beauty supply for years, and have spent A LOT of money… especially at this location. The last couple of times I have been in, the staff were incredibly rude. Most recently, the women behind the counter was so rude, she snapped at my friend and I, and followed us around as though we were thieves. I have never stolen anything and do not appreciate being treated like a criminal, especially given the amount of money I spend there. When the owner is in, he is aggressive and abrasive. He pushes products that are not wanted and when you try to use a tester he snaps and says your using too much. I have absolutely HAD IT with this store and will be taking my custom elsewhere.
If giving zero stars was an option, thats what I would have rated them.

Thinking of doing your own hair colour? Don’t come here.
I went in today and asked the man behind the counter what products he would recommend to highlight my hair. He replied «nothing». I though «oh that’s so sweet. He’s going to tell me my hair looks great already». Nope. He then proceeded to tell me that if I did my own hair I would regret it and would spend more money having it corrected. He actually told me that I shouldn’t waste my time, especially considering that I have two adorable kids (my kids were with me. No I am not kidding).
They have the products to allow you to do your own hair. They don’t want to sell them.

The manager just tried to charge me a dollar for exchanging expired hair colour that I thought was no good, but he convinced me it would be fine. When I opened the bottle at home the product was black as suspected. So I called before going in to exchange it, he argued with me awhile then relented. Then when I went in he said «I’m got g to have to charge you a couple dollars for this.» I said «you’re kidding right? After you guaranteed me the last one was fine and I had to come in twice?»
I will never go here again. Go see Sonny at William’s (where Dundas & Roncee split). He’ll treat you like a human being and not money on legs.

I’ve been hitting up a lot of these beauty supply-​type stores lately, looking for some replacement attachment combs for my cheap-​o Conair electric clipper set. Hey, it’s hard to keep sideburns the right length with scissors.
Anyway, not much luck at any places, including here: the problem is that only the expensive, «pro» electric hair trimmers sell replacement combs, and they’re not all interchangeable. But Beauty Supply Outlet had two pluses. First, the cutest salesgirls (if any business is allowed to capitalize on such superficial things, it should be one like this). Second, they were upfront and warned me about getting the attachment made for the similar trimmer, as other people had apparently bought them before and complained. No bimbo entrapment here, folks.
As for the rest of the beauty stuff here (or anywhere else), I’m lacking the chromosome that qualifies me to make any judgement on such matters.