Altima Dental Centre

I went in for an appointment for my wisdom teeth as they had recently started to grow. They pushed for additional services and checks which were very expensive and unnecessary (according to my friend who is also a dentist). I ended up doing an x-​ray, examination, scale and clean, fluoride rinse ($ 30 for basically a mouthwash!), a filling (which I didn’t need freezing so it makes me wonder if it was even necessary as the dentist said it was a ‘small’ cavity).
The appointment itself was okay, apart from the above nothing really to complain about. The dentist did a quick and relatively pain-​free examination. The dentist said I needed to take out my 2 bottom wisdom teeth, one needing surgery as it hadn’t erupted yet.
This is where things become extremely annoying… the administration staff is UNKNOWLEDGEABLE, UNHELPFUL, and extremely UNORGANIZED.
As I was blindsided as to how much I paid for on my first appointment, I wanted to get a quote on how much I would be paying as to avoid additional surprise fees.
I asked the receptionist if she could get me a quote and email it to me when I made another appointment to take out my wisdom teeth before I left. A week went by, and no response so I email and called a few more times, playing email and phone tag.
The admin staff could only give me an estimate of $ 300 – 500 to take out 2 wisdom teeth. I asked several times if there were any other fees, they said no and kept quoting this fee. I had to ask myself about nitrate and other forms or pain treatment for surgery. IT TURNS OUT… that they had notes to remove my TOP two wisdom teeth. NOT my bottom two like the dentist told me and showed me in my XRAY. The admin staff simply said the dentist has his own notes that’s why there was a confusion. seriously?! They probably would’ve made me pay for it after they removed the wrong teeth too…
I don’t trust them and I think you should trust a place where you are putting your health in their hands.

Dr A. Riazi was exceptionally considerate and efficient in providing dental care. I had to undergo a root canal procedure and it was nearly painless (as Dr Riazi promised)! Although my appointment was delayed, I appreciated that the team communicated the fact as soon as they knew.
It’s super easy to book an appointment. Simply give them a call at (416) 368‑7226. Although I haven’t needed any post-​appointment care, the Altima team unfailingly writes you a «Client Care Email» to provide support any time you may need it after every appointment.
Although it is unfortunate that Lori and Water had less-​than-​stellar experiences, I wouldn’t shy away from going to Altima to fulfill your dental needs. ESPECIALLY, if you work in the building! They’ve gotten sundry feedback that have been amazing on demandforce (
) with 90%+ of people happy to refer to friends/​fam.
Rest assured, this review comes from an individual who has no business affiliation with this entity, (y).

I had a terrible experience here, which left me furious. The hygenist was really rude. She actually had the audacity to request that we watch another show as «she had already seen that episode». The dentist was not particularly patient with my mild fear of needles. Obviously he is in the wrong profession. Also, they constantly harassed me about how my insurance had been rejected and threatened to send it to a collection agency. It later came to light that she had been submitting my insurance through the «Calgary Health Region» through Ontario Blue Cross, instead of Alberta Blue Cross. Evidently, it didn’t occur to her that Calgary was not in Ontario

Terrible and NOT recommended. I went because it was convenient to wear a work, bad mistake. The dentist was wearing scrubs and assistant was unprofessional. I had made an appointment 2 weeks in advanced and they cancelled it 30 minutes before the appointment, saying the dentist couldn’t make it. Avoid if you can, unless you like it when your dentist could not care less about you.

Expensive! They pushed hard to sell additional services and did unnecessary checks. the hygienist had a bad attitude.