Physiomed

I was not impressed with my experience at Physiomed inside the Pavilion/​FORZA Fitness. The employees stated I would have my Orthodics in two weeks. I called to follow up and was told they never said this and would have them to me the following week.
I found this very disappointing as they didn’t follow through with the agreed upon terms.
In addition, this location is really understaffed. They rarely return phone calls.
Most recently I called to tell them that my orthotics needed to be readjusted and no one called me back.
Customer Service: 2 out of 5
Doctor: 3 out of 5 (he only met with me for less than 10 minutes… He didn’t see me walk in the orthotics after I picked them up. I even made this request and was declined)
Orthotics: 3 out of 5. (The orthotics work better now that I have worn them in. I don’t know if they are perfect for me because the doctor did not watch me walk in them after they were made)
Shoes w/​Orthotics: 3 out of 5 (they really aren’t good quality. The shoe was cheaply made)
I would technically give this place 2.5 stars but that isn’t an option so I decided to round up.