Famous Laffa Kosher

This is a review for their takeaway area. I have tried their shawarma on a laffa and chicken kebob on a laffa. The shawarma beats it hands down purely on the amount of meat in the wrap. Its so tasty and gigantic. One order is good to share with a friend. Not sure why
the chicken kebob has so little meat, but it is priced the same as a shawarma (10.99 $)
The complaints about the service is real. The takeaway service suffers from a lot of confusion and inefficiency. First you gotta wait in line to order and pay. You will get a receipt, and then you have to wait in line to have your order made by the one food prepper. Sometimes people automatically assume that after they’ve paid, their food will be made in the correct order. In actuality, the food prepper has no idea whos order to make next unless you have waited in line in front of him. This can be quite frustrating, especially if you have some random customers who are friendly with the prepper and jump the queue without any consideration that an order has already been established before theirs. This was really only an issue when they opened in the first month or so and were busy. They dont have so much traffic now.
Another issue i had with this place was the lack of food handling and safety skills. A couple of times i would see slip ups like placing a plastic bag over and on a fresh laffa that was on the counter, or touching the insides of my laffa while packing it into the paper bag. Lately though it seems to have improved somewhat, the food preppers now use disposable gloves (thank you) and change them as needed… i just hope they also wash their hands more frequently.

This is a past due review from 2 months ago (btw I am Jay’s husband). I took my daughter for dinner there and I had a hommus appetizer, falafel laffa sandwich. My daughter had the kebab skewer. I have to say the quality was truly amazing and the quantity was HUGE (I am a big eater!) so we ended up taking the leftovers home with us. Everything was fresh and tasty. Their famous laffa bread is baked in store and was exceptional (they offer it as a treat). I chatted a bit with the owner/​manager and I could tell she pours her heart into everything she offers. This place is a gem for authentic middle eastern and mediterranean cuisine that is not to be missed! We will be back for sure!

This is the place for
Freshest largest delicious laffa (like naan)
Leanest tastiest spiced perfectly shawarma
Amazing large fresh falafel balls
All salads and dishes fresh and delicious
And many things to try like
fantastic sabich (like a fried dumpling) as a dish or in a Pita
An all around knock out for middle eastern/​Israeli food
Dine in or take away counter
Remember closed for Shabbat Friday afternoon

Good food, nice sized portions and friendly staff. I’ve been there 3 times and each time i have had a good experience. It is a kosher establishment and for those who want to bring in outside food, they can take there food to go and eat in the food court (it’s located in the food court). They do allow you to feed a baby with sealed kosher food. Jewish people who keep kosher should have the opportunity to eat in food court restaurant. Bringing in non-​kosher would impair this. Again great food, and if you must feed your baby non-​kosher food, then eat in the food court. Simple.

Ordered their Famous Hummus and it was really good, on of the best in Canada. Their Dark meat Kebab was OK, very similar to other places in Vaughan.

Famous Laffa was recommended to me by a co-​worker, and as i was doing some shopping at promenade mall, i decided to try it out.
From the moment i walked in i was met by friendly staff. The menu had a wide variety of different foods to choose from.
We ended up ordering the Sabich plate, along with the rack of lamb, and kabobs. Food was exceptional! The lamb was cooked perfectly which was surprising, seeing as to how easy it is to over cook. The kabobs were delicious… It was a mix of lamb, and beef and i never had anything like it.
The staff were very polite and attentive. It seemed as though someone was always available the moment i had a question, was done with a plate, or needed a refill.
I will definitely be back for some more… As much as i would love to try something new, i don’t think i will be staying from my previous order… Not yet anyway lol

I got a Laffa with eggplant took 2 bites and throw it to the garbage. It was disgusting…

this is the spot for shawarma! Just had lunch there while christmas shopping in the mall.
i tried the chicken breast dinner with israeli salad and wow loved it! My mother in law got a shawarma and shared it with my fiancé and they loved it too. everything was right the service was excellent and the staff checked on our table more than once. Atmosphere is clean and bright. def. a place to check out when in the mall

I went there yesterday. Every week my wife and I take our son to Gymboree along with another couple and their son. Afterwards, we eat in the foodcourt together. It’s a weekly affair so this is definitely a loss for infamous laffa.
I ordered a shwarma laffa for myself and a plate of felafel from the kids menu for my son. The felafel plate is 6.99. This teenager makes my laffa. He does an AMAZING JOB. WOW, enough food for 2 people and delicious. Thumbs up.
Then comes my son’s felafel plate. I’m asked to wait at the side while it’s prepared. The menu says «served with rice or fries and a can of pop». I ask if they can put a little less rice and a few fries. Big deal! Right? Apparently so. I’m told first that the felafel plate only comes with 4 felafel balls and no rice or fries. I argue and the manager says“
a. he’s been working there for 3 years (the place has been open a matter of weeks).
b. he says I ordered the felafel plate and it doesn’t have rice or fries or a drink, it’s 6.99. I should look at the menu. I point to where it is on the kids menu. He insists I ordered from the felafel plate on the adult menu and says I should read it. But he can’t seem to point to it on the menu because it’s only on the kids menu.
So he agrees to give me what I ordered. But then he says no rice and fries, either or, no exceptions. Like screw you buddy. So I said fine, just rice and then asked for some of the salads. He said no.
Let me make this clear. The kids felafel plate and the adult felafel plate (which isn’t on the menu btw) and the felafel in a pita are all 6.99. In the pita they put everything you want, but on the plate, it’s either rice or fries and the salads they normally put in your pita you can’t have. So the felafel plate is rice and felafel balls and NO salads. Just 4 dry felafel balls and some rice… oh and you don’t get the drink.
So my son didn’t get his felafel. I demanded a refund. The shawarma was good, hence one star, but I would NEVER recommend this place to anyone. None of the 4 of us, nor our children will ever eat there again. BTW, the people at Aroma are really nice.
They were so rude, even yelling at me. If could curse at them on Unilocal,I would.

It seems like this place has a lot to learn when dealing with families and non-​kosher eating clientele from some of the reviews I’m seeing.
I’ve like Famous Laffa since their early days on Magnetic Drive (Dr. Laffa) and I always wondered how they were going to get their oven into the Promenade (it seems like they succeeded in that). It does seem like they’ve begun batch making their laffas so they come out not as fresh to tables which is a bit disappointing but not a deal breaker for me.
When I went recently I got the schnitzel laffa with everything in it. I did notice a severe lack of the schnitzel in half of my laffa which was concerning as it’s the main reason why I order it. Otherwise the sandwich was built fine and getting the food to the table took a decent amount of time.
My biggest concern (and it seems to be a trend) is that my wife was asked to feed our baby outside of the establishment. I understand there are Kashrut laws in play for the Kosher eaters that regularly dine there but if you are going to appeal to non-​kosher eaters and ask them to leave because of what they are bringing into the eatery, you are going to lose out on customers and you are going to gain a poor reputation. My wife and I keep a kosher home and we understand the laws involved. Everything we brought in was either hechsered (marked kosher) or made at home from fruits or vegetables. But from this experience, you’ve lost me as a customer. The food was OK, I can get better elsewhere and get treated better as a customer.

Great décor. They just opened and and really busy and seem to be doing the best they can to make sure everyone is as happy as can be.
My wife and I really enjoyed the food.
They said they are applying for their liquor license and should have it in a week from now. That will be great as there aren’t many options nearby and it would be nice to be able to have a beer here and some good food after a movie or after a walk through the mall.
Numerous staff asked about how we were doing and if we were being taken care of. Our food came really quickly and was actually there when we got back from a quick stroll (we were feeling restless on this rainy day and went for a few mins walk through the mall).
The wait staff was extremely friendly and helpful. The food was amazing. And the laffa was great.
At the end we had to pack up our food and the staff replaced our half eaten laffa bread with a fresh, whole laffa. Pure class.
Yes, it is a strictly kosher place. And yes, I had to discard my coffee that I happened to be drinking before we came in. But honestly. It’s a kosher place so I really should have known to discard my coffee and it was no big deal.
The décor is really pleasing and ultra modern which was a surprise. And the bar ledge that opens out onto the theatre area that was kept from the richtree days was a nice touch.
Highly recommend the shakshusha.
Cheers!

MASSIVE SHITHOLE. These people take «kosher» to such an extreme their confusing a restaurant for a synagogue. I went here with my wife and 9 month baby. My wife was feeding my son from an organic baby fruit pouch while we reviewed the menu to order. Out of nowhere two women rush to our table exclaiming, «no non-​kosher food allowed!», and proceeds to take the pouch from my wife’s hand to see «if it’s kosher». Upon seeing some symbol to their satisfaction they give it back so we can continue feeding our son (thanks lady). Then the older fat one points at my sons cookies and says, «what about those? they’re not kosher». So we put them away. By far one of the weirdest experiences in a restaurant setting. Keep in mind, this restaurant is not wrapped in a bubble, it’s in a food court and it sits in close proximity to McDonalds of all places if they’re worried about «contaminating» their holy place with non kosher food. Super rude and disrespectful people. I don’t see them lasting with that service, and frankly I hope they don’t. You shouldn’t be in business treating your customers that way. I appreciate no outside food allowed, but to react the way they did while feeding my baby? blatant disrespect and unacceptable. We packed up and left, they don’t deserve our business after that.
0 stars.

TERRIBLE. If you want to wait more than 40 minutes to get your food because there’s only 1 person doing all the work then go try this place. If you want to be disrespected to your time then go here. I would give 0 stars if I could.
Think of it like this at subway– you go in and you have to wait for someone to make the bread. Then you only have 1 person putting the sandwich together. But then you have 10 people in line and you are the 11^th person in line and there are people jumping into the queue because the line is so messed up.
I ordered the shawarma laffa but soon noticed that the line was not moving at all. After about 30 minutes of waiting in a line that was moving very slowly, our laffa finally arrived. This is when the problem started. Some guy that had ordered after us decides to cut us off in line and claimed that he was in the line first. So what do they do? They serve to the cheater first. Sure it would be no big deal if we weren’t already waiting over 30 minutes and we don’t have to wait another decade for another laffa to come out of the oven.
If you’re business is based on making fresh laffas, make sure you have enough laffas coming out of your oven. And the most important thing is make sure the line is moving. They have 1 guy doing everything. It seemed like he was the only guy doing everything. We complained about how they let people cut in line– and what do they do? Roll his eyes together with the guy that cheated in line. Yes they support cheating in lines. Dumb cashier lady at the front kept saying «its ok don’t worry it’s not a big deal». Really? It’s okay to cheat in line eh? If you’re gonna wait in line here just cheat and roll your eyes through the line. It really works here.
I don’t know any food court line that makes you wait more than 10 minutes to get your food. This place is just ridiculous.