Surrey Centre Auto Repairs

$ 1500 rip off & false diagnosis, lies!
I fell for Groupon last year, so while being there for an «oil change», the owner advised me that car required a «shaft», which was necessary to change for both front tires, so I was out in $ 750, notably car never had any issues before.
Very next day car stopped starting like usual and it would take multiple tries but sometimes it will, then it went to not starting at it all in 2 days (wknd).
Sukhwinder looked at it again, charged me for 1.5 DAYS of hourly rate for diagnosis time, repairs, parts and taxes, totalling $ 1500.
As a single woman who just moved to surrey and had one hour of each way work commute; I had no option but to trust him. Not to mention I had to take 3 days off work, not even a courtesy shuttle for 7 – 8 mins drive.
I argued why it took him so long to diagnose, he said it was too complicated (usual sedan car). I kept following up every few hours during those two days.
His words & amount weren’t setting with me as I have been driving 15 years and I’ve owned this car last 6 years. «Why it took TWO days for a trained mechanic to diagnose something like a starting issue?»
Luckily a week later, I came across this Amazing German mechanic, who without looking at the car tells me, if battery & usual things are ruled out, basic check of «cam sensor» should be next, for which 1 – 2 hour labour tops.
Sure enough my invoice says «resetting cam sensor»… Not even changing And whatever else he did for $ 1500.
This is my first ever review of anything… I couldn’t help. My credit card & mind are still in shock from this sickening experience.

I bought a Groupon for an oil change and oil filter replacement. I had an appointment for 2pm so I got there on time and the mechanic tells me I’ll have to wait at least 1hr and 45 mins because they were going for lunch and they’re working on other cars. Why would they book me in for an appointment at their lunch time? I do oil changes all the time and it should not take more than 30mins. It took them over 2 hours to do the oil and filter replacement and repair a tire. Waste of my time, never coming back here again.

I bought a coupon off of SocialShopper last year for an oil change and inspection. The guy there told me my brakes were bare and needed replacing. So I had the brakes replaced. A few weeks later I noticed some minor squeaking when braking at low speeds. It wasn’t a big deal then, but as time went on the squeaking got worse and worse. It was very loud. I took my car into a different shop that a friend of mine worked at. They looked at the brakes and to make a long story short, the installation was done incorrectly such that the rotor clips were rubbing against the brake disc and causing the squealing. I now have to pay for them to fix it and will be going back to discuss the issue with Surrey Centre Auto Repairs to see if they will give me any sort of compensation. I will post an update when that happens. But for now… do not go here.

I wouldn’t recommend this place to anyone. I went there with my own brakes to be installed and walked out with a major bill. When there they are very nice but after you hand them your keys it seems there is a lot of unneeded work your car needs. For example they said I needed rear brakes when I just had my rear brakes done less then a year ago. Don’t go here unless you want to get ripped off. Also they spilled something on my front car mats and I was thinking I had a leak in the car. Caution don’t go here.

Got a coupon in the mail for a $ 25 oil change, so I booked an appointment. But when I got there, the owner had accidentally double-​booked and told me it would be an hour, but I ended up waiting nearly 2 hours total. They did serve some complementary homemade curry though, and hot chocolate too while I waited. I like supporting local family-​run businesses, but I wish the service would have been quicker seeing as I phoned in beforehand and made an appointment. Also, they tried to convince me I needed my power steering fluid changed for an extra $ 50, but my regular mechanic has never mentioned that as a problem so I would be cautious about extra procedures they recommend.

Pretty affordable, spacious waiting area and a really communicative staff. They don’t pressure you into all the add ons. I came in for a quick oil change seeing their signage for $ 29.99. the owner’s wife made me a cup of hot chocolate and the owner said if you come before noon you get a free breakfast or lunch while you wait!
I liked the personal touch, how the owner was clear about what needed to get done and how simple it all felt. Thanks, guys!