Club 16 Trevor Linden Fitness

Refused to even tell me about the place until I entered personal info into their computer. What way to troll. Very disappointing.

My two star review is based on the lack of customer service that I experienced when cancelling my gym membership. I was aware of the cancellation clause that Club 16 has which states that you must give 30 days notice to cancel your membership, and I realise that my forgetfulness is no excuse, however a company that provides good and REASONABLE customer service would be willing to waive the 3 days that I was late. My billing cycle refreshes on the 1^st of every month and I left a message with Laurissa in the head office on the 3^rd of November to cancel, but she was unwilling to move on company policy. For 3 days. So while I’m overseas and therefore completely unable to continue using the gym, I am forced to pay an extra month of membership fees.
So keep that in mind when joining Club 16!
Onto more useful items to note: if you’re after a basic gym, with cheap membership fees, then this is the one for you. The facilities are decent, the service I’ve received at the gym has been fine, and I enjoyed the fact that they have a She’s Fit side.
My biggest complaint as a member was that they didn’t offer the classes that I had previously loved at GoodLife, such as Pump and Combat.

As someone with social anxiety I was greatly comforted by the friendly reception when I came in to get my membership finalized. First impressions are the most important.
While I don’t care for the membership contract, the hard times people have said they have getting out of the gym, It is a great location.

Review of Surrey location:
— Pros —
1. Nice staff.
2. $ 15/​month + tax.
— Cons —
1. There’s no power rack here… what kind of gym doesn’t have a power rack? Bad ones.
2. They have a yearly $ 35 charge mid-​year that is supposed to go towards gym maintenance. You would expect with $ 35 from their 10,000s of members, gym maintenance would be decent. However, when equipment goes ‘out of order’ or breaks, expect to not use that machine for about…3−4 months.
3. Including the gym maintenance fee, the monthly payments actually equal to about $ 17+tax. I would HIGHLY recommend Good Life Fitness which is $ 20/​month, opens 24/​7, NO gym maintenance fee, and they have 3 beautiful power racks. (The registration fee is $ 80 compared to Trevor Linden’s $ 90 fee).
4. It is way too packed. Expect to wait 10 – 15 minutes for a single machine/​equipment at least ONCE during your workout (including dumbbells).
5. Cannot believe the music here… Expect to get DE-​pumped from slow jams, love songs, and other weird music. Of course, you can always bring your own iPod.
6. Really crappy barbells. An employee even told me that the barbells aren’t consistent in weight– they weigh between 40 – 50 lbs.
7. Compared to other gyms, there are no special events or any show of appreciation for their members. For example, Steve Nash has monthly draws to win trips, cars, etc. Good Life Fitness has monthly draws for fitness accessories, clothing, and training sessions (not to mention, when you sign up with Good Life, you get a FREE gym bag… it’s actually pretty nice except for the fact that everyone in the gym is walking around with it, too).
8. During a tour of the gym, an employee actually said that the men’s bathroom is extremely messy and dirty and, due to a low number of male staff, is rarely cleaned. I only ever used the female bathroom and handicap bathroom, so I can’t confirm personally. Wouldn’t be surprised if it was truly the case. some male members do not wipe down or even put away equipment after use.
9. No chalk allowed… this won’t matter to most members and helps keeps the gym clean, in general,. but it still sucks that it’s not allowed. You could still sneak it around like I did though– just be discreet!
10. All in all, I would recommend TL to casual gym go-​ers (once a week or less) or cardio bunnies that don’t weight train or for people who have hour long conversations in between sets. I would NOT recommend this to any serious lifter looking to make long-​term gains.
**I live in Surrey and I’ve been to the majority of the gyms here. Trevor Linden is hands-​down the cheapest but the little issues here make the overall experience not that great. Good Life Fitness just opened 6 months ago on 128 St and offers a way better experience (double the equipment, open anytime, monthly perks, cleanliness, massage chairs for elite members, towels /​body soap /​shampoo /​hairdryers /​moisturizer /​ironing boards, bigger lockers… the list goes on. You could probably live there and only pay monthly rent of $ 20 lol).

I went to this gym for the first time ever with my friend and they gave us the worst customer service ever. They didn’t bother to give us a tour and when we were done our workout we asked how much membership would be and they were not very professional. They asked if I had 15 minutes to sit down with their rep and we waited for him and all he did was stand with us and gave us the cost. He didn’t bother to tell us the benefits and details of having the membership. After stating that we didn’t even get a tour they just said «OH SORRY, do you want the tour now?» Visiting this gym was such a joke.

Signed up for this gym two days ago,
and I’ve experienced the WORST CUSTOMER SERIVCE EVER. while signing up, they will fail to inform you of an additional $ 30 «annual upkeep fee» due in two months … while the gym has only been open less than a month. How has the gym been around long enough to require upkeep?
Then they will force you to pay ANOTHER additional cost of $ 30 for a «fitness assesment» even if you do not want one, or plan to use the gym mainly for tanning (like me). The idea behind it was nice until I went in to schedule my 3 required assesment dates for the middle of may, instead of this month. and they refused to let me do that. Even after explaining that I’m taking a 6 course load at University, work, and have finals to worry about until the middle of May, the worker completely ignored my reasoning and continued to explain I have one month to finish my assesment… I said «why am I not allowed to choose my assesment dates when I’m actually available, considering IM PAYING FOR THIS.»
The staff was rude, walked away from me mid-​sentance while asking about the fee on my contract I was not told about, proceeded to whisper about me to her co-​worker and then sent me to ask the same questions all over again because she was clearly not able to not give me the advice she is paid to give the customers.
And don’t even bother asking questions about the gym facilities, I asked about the sign in the tanning bed room regarding how long customers should lay down for. The worker shrugged, and said «I have no clue, I’ve never tanned before»
I am going in tommorrow to potentially cancel my contract, if there is already hidden fees charged, RUDE service and un-​knowledgable staff. Imagining how it will be down the road scares me and my bank account. I DO NOT RECOMMEND,

This chain doesn’t seem to pull the usual sales BS, like Steve Nash or GoodLife Fitness, but they do have a few questionable fees. I’ve read that you need to blow them off with regards to the fitness assessment, which they’ll nag you about and charge you for. in addition, be cognitive that this joint wants a 30 day notice of cancellation. She’s Fit /​Just Ladies Fitness is the predecessor to Club 16, owned by Chuck Lawson. Club 16 Trevor Linden Fitness is a partnership between Lawson and Linden. Comments on the Miss 604 blog outline the cons of joining this fitness centre that is managed by Mr. Lawson.
On a positive note, the initiation fee for this location is substantially lower if you preregister, prior to the club’s opening, at the kiosk in front of Central City’s Timmies.
It will be interesting to see how the adjacent Steve Nash Fitness World in Surrey reacts when this club opens. Most of the older Fitness Worlds are dumps and lack parking, including the new Burnaby location on Lougheed.