Every time I order from this place they mess it up. They aren’t consistent with what they serve either. My last two experience at this place weren’t good.
Frederick M.
Tu valoración: 1 Surrey, Canada
Not one to normally complain at a restaurant, but this was some of the worst service I’ve received while eating out. Had to get our own waters from the bar, waitress got orders wrong and then the manager made it seem like our fault. Have always really enjoyed Browns — but myself or my friends who were there tonight will not visit this location again.
Aman G.
Tu valoración: 1 Surrey, Canada
I frequently go to browns, but after my experience I won’t be back. A group of 6 got seated in a tiny booth. We repeatedly requested to get moved to a bigger table which was obviously not occupied. It took the server over a half hour to move us. She didn’t come around for drink orders. Our food was served cold. A friend of mine requested a specific ingredient not to be added in her food due to an allergy and the server completed disregarded her concerns. Instead, she tried to convince us that we did not tell her. Food was re-made for everyone so it wouldn’t be cold(pretty sure it was microwaved) and it came out within minutes. We complained to the night manager who instead of taking our drink orders, filled in the server about what happened. No one came around to tske our orders. Eventually we received our bills and she had the audacity to ask if we wanted our change. Finally, she came back with our change and threw it on the table. I called the general manager to talk about the experience and he claimed that he would watch the surveillance and call us back. To date we have not heard from anyone and it’s been a month. I’ll never be going back to this location!
Jennifer J.
Tu valoración: 4 Bellingham, WA
Some friends and I came here on a whim for a birthday celebration, and we had a great time! The bartender, Matt, was friendly and made some great drinks.(BTW, he’s from England not Australia… but he doesn’t take him personally if you get the two confused!) The atmosphere, even on a Wednesday night, was super fun and social. I like a place where there’s good music playing, but not so loud that you can’t carry on a conversation. We didn’t try any food on this visit, but the plates they were bringing out for other customers looked delicious. Matt made us a couple of ahhhmazing Bellini’s and a round of tasty B52’s. I will definitely be back next time I’m visiting our friends in(don’t call it Cloverdale) Surrey!
Andree S.
Tu valoración: 4 South Surrey, Canada
Love love love their drink specials! On weekends I love going there and drinking some mimosas, I love that they use freshly squeezed oranges! It’s honestly one of the best mimosas I have had in a while. The food is average but in my opinion overpriced, but it does fit with the ambiance the restaurant has. It’s a little fancier than other restaurants around but the servers still make you feel very welcomed and they are highly accommodating.
Daniel E.
Tu valoración: 4 Surrey, Canada
Came here for eggs Benedict a few weeks ago. They have a version with goat cheese and pancetta that is awesome. It’s a little on the salty side, but still fantastic. I kept thing about it and am back this morning with my wife.
Debi A.
Tu valoración: 4 Coquitlam, Canada
The seared ahi tuna bowl with cabbage and goat cheese is to die for! I like to come here on my lunch break from work when I feel like spoiling myself. All the girls are really sweet, and the service is great. It’s a bit pricey for food, but the drink specials are pretty reasonably priced. I love this place!
Michelle W.
Tu valoración: 3 Delta, Canada
Good food but found it noisy esp when you’re in an open ended booth. I don’t think I would go to this location again…
Den D.
Tu valoración: 2 Burnaby, Canada
I was in the area over the weekend with a friend and we decided to stop by for a drink and some appetizers. I got the margarita pizza, social lager and social soda. The pizza was saucy, cheesy and fresh! The beer was good and the social soda was not so great. The service was horrible. We waited close to 10 min between ordering each drink and about 35 minutes for the pizza. The server was probably one of the worst workers I have seen at a restaurant/bar. Not friendly or welcoming and we had to repeatedly remind her if she could get our drinks. To end it off, she had the nerve to ask why we ripped her so little. My friend and I were so shocked she would ask such a question that we didn’t even bother replying and left after paying. Food was good but I will never come back to this location because of the service.
Dustin D.
Tu valoración: 5 Langley, Canada
Great service and great food and drinks. Was here once for a birthday party of about 20 people, and they were very accommodating and even brought everyone a shot(although I think it had something to do with a waitress accidentally dropping a martini on a member of our party, total accident though, happens to the best of us). Either way, highly recommend for a great atmosphere and food and drink.
Sheri B.
Tu valoración: 4 Surrey, Canada
With the general decline in civility, I really appreciate the polite good manners of the staff here. I also really like their food and how flexible the menu is — for instance, I recently had the shrimp and chicken pad thai and was encouraged to go ahead and substitute tofu or more shrimp for the chicken(I am a pescetarian, which means I don’t eat birds or animals, but it’s YES to seafood). I enjoy my adult beverages too, so the Social Red/White house wines at reasonable prices are much appreciated(I have yet to try the white, but the red is a decent house wine).
Michele F.
Tu valoración: 1 Langley, Canada
Over rated, over frequented brand I think. The service was not good, guess if you wear enough make up and tall high heels getting the order correct, checking on your tables and having personality is overlooked. My order was wrong, so was husbands(so not sure what she was writing down while taking the order), she never did bring me a water let alone check to see if I wanted another beer(would have been nice, maybe after a few beers this place seems better?). We went somewhere afterwards to get another beer(unfortunate to have stopped here in the first place), and receive a novel thing called service even with a smile! P. S. I have visited twice, no difference just different mistakes and neglect.
Angela W.
Tu valoración: 4 Vancouver, Canada
I have to say that this place is always busy and the food is pretty much always great. I love the patio with their wonderful couches covered in pillows and the fire pit tables. It is a great place for a comfortable brunch or late night drinks. The staff is wonderful. The management team is always very helpful and always courteous. I would say that it does get quite loud if you are there on a Thursday/Friday/Saturday night. The atmosphere definitely changes to a more bar like feel then a relaxing restaurant. I would definitely frequent this place more if I was local to the area. I suggest checking it out.
Kristina D.
Tu valoración: 5 Surrey, Canada
Browns has a very relaxed atmosphere. The food and drinks were great and the music was awesome. They played a mix of old school and new hip hop which is my favourite! All the staff was friendly, the service was good. There is an outdoor patio where i will be sitting on hot summer days. They also have tvs at the bar so it would be a great place to watch games. I bought a groupon recently which was $ 12 for $ 24 worth of food, i bought two thinking i could use them both at the same time. But i guess i didnt read the fine print — you can only use 1 groupon for two people or 2 groupons for 4 people. Just something to look out for if you bought their groupon.
Orin M.
Tu valoración: 4 Surrey, Canada
Went here for my sisters pre-wedding dinner. Drinks were good as was the food. I had the tofu dragon bowl, so tasty. Everyone else cleaned their plates as well. Finished with a piece of key lime pie which had a refreshing tart flavour, no lime green sweetness here. Atmosphere was laid back and fun. I saw that they had a room with fire in it. Next time I think I want to sit there…
Nichole K.
Tu valoración: 4 Surrey, Canada
Fun place, needed with all the development around the area. Great drink specials and food is good. Gives Big Ridge some needed competition and has made them step it up a bit as they were slipping.
C C.
Tu valoración: 2 Surrey, Canada
Their prices have gone up and quality of food has gone way down… All the burgers used to have a wonderful fluffy buttery buns, now they have replaced them with some cheap doughy crappy white bread. They are just trying to make their profit go up… and sacrificing the food… its a shame, because it started out so good.
Stephanie M.
Tu valoración: 4 Vancouver, Canada
I’m probably one of the few people who hasn’t been to a Brown’s(or if I have been, it was years ago), but my first visit of memory was when visiting a friend in Panorama Ridge a couple of weeks ago. We started the evening off right with some tasty white sangria. The beverage itself was good, although it could have used more chunks of real fruit. Aside from that, I really like the variety on the menu(variety in the sense that there were tons of gluten free options), and I also like the lighter offerings. I had the blackened chicken which came with the cowgirl salad and jasmine rice. It was enough that you were more than satisfied, but didn’t leave you feeling uncomfortably full. The chicken was moist and tasty, and the salad contained lots of tasty morsels. Our server was fine but definitely seemed bored with her job and not motivated at all. So on to the inevitable comparison between Brown’s and its neighbour, Big Ridge Brew House. They both feel quite«commercial» and«chain restaurant”-like, both have TVs showing sports, and both have varied menus with lots of beer on tap, but Brown’s definitely goes for a more upscale, sophisticated atmosphere, whereas Big Ridge is more a «pub» — darker, slightly more casual, with pool tables etc. I like the lighter, airier ambience at Brown’s, and the patio looked pretty kick ass, too. Nice to know there are lots of other options I can try on the menu next time I’m visiting my friend and basically have one of two restaurants to choose from!
Josie K.
Tu valoración: 5 Surrey, Canada
Went to this restaurant on recommendation from someone and definitely enjoyed. I had the halibut, part of one of the healthy bowls. The cowgirl salad was very flavorful and had a miso dressing and instead of rice I got the red cabbage with goat cheese. Very tasty. Will return and try other dishes. I too agree that this place will give the big ridge nearby a run for their money, as their food was better at their old location closer to the YMCA.
Trish R.
Tu valoración: 5 Vancouver, Canada
Totally agree with CC that this definitely gives Big Ridge a head’s up! I’m currently working on contract near Hwy 10 and 152, so it’s always a challenge to find a quick lunch spot — and I’m thrilled to have Brown’s on the top of my list! I’ve been there twice and both times the food was stellar and the service perfect. The first time I had the blackened halibut burger and super-good salad, and the second time I had a lunch sized salad with braised tofu. My friends all tried different things, from burgers to bowls and everything looked soooooo good! Fresh, perfect portions and super healthy. Next time I go, I’m going to have the halibut bowl that comes with salad and rice, but I’ll order the low carb version which substitutes the rice for shredded and dressed cabbage with fresh goat cheese. Wow!