Swiss Chalet Rotisserie & Grill

We (2 couples) came in for supper while travelling home from a trip to the USA on Dec 27.. The restaurant was not busy when we entered but a number of people came in after we ordered our meal. Our waitress was fine, the place is clean. The food was like it always is at any Swiss Chalet. Nothing new. My question is, why does it take an hour for the food to come to our table? The rotisserie chicken is already cooked, the ribs are already cooked, as are the baked potatoes I’m sure. Coleslaw, stuffing — all prepared in advance. I watched as tables that came in well after we did were served. And then all our meals, except for one, (chicken wings) were far from hot. This was brought to the attention of our waitress, she consulted the manager who provided a 5% discount. A whopping $ 1.90 off our bill. She did offer to take our meals back and replace them, but we were tired and hungry and just wanted to get back to our hotel. Not the first time we had eaten here and been dissatisfied. If we go back it will be because we have had some memory loss.

Swiss Chalet, being a chain, is guaranteed to be more or less the same no matter where you’re at. This small location is very conveniently located across the street from the Hampton Inn and is the closest restaurant to the hotel. We walked across the street, which was certainly the better option as compared to driving — the parking lot is small and a bit awkward.
Once inside it’s a little on the cramped and noisy side, but the menu is the same and the chicken is still wonderfully moist and tender. It’s obviously a very popular location. Worth checking out if you’re in the area and if you’re a fan of Swiss Chalet.