Pete’s Pizza

i ordered 12 slice pizza with 20 wing deal as advertised in flyer and on board in the pete’s pizza restaurant on 286 bunting rd ontario canada.
i got a 12 slice pizza and 18 wings. i called in to complain about not getting the «right» amount ordered. (the guy even said 3xs that we should get that deal for that day because the 20 wing special was a good price)
I asked for a manager (we saw him there 2 minutes earlier) and we were told he wasn’t there.
i complained about not getting the right amount of wings as promised (remember he said it to us 3 times. the 20 wing special is a good one…) and i was told. they no longer serve the 10, 20 wings. it’s all by the pound now.
my beef is this. if your sending out flyers to consumers, and coupons (this month) along with a sign that states you get a 12 slice pizza and 20 wings for over $ 22.99 then you ought to honor it.
they refused to do so. I advised them that I would be posting a review about it on my blog. and they have been awarded the «you did not make me smile poor customer service award from idea girl consulting.»
the wings are tasty but when i ordered them crispy and saucy. i got half cooked with no sauce on them. just a smidge but the sauce was yummy for buffalo style.
too bad they don’t seem to care about keeping customers though. going to look and see what the bi laws are concerning false claims and advertising… I was told this same thing about 3 months ago. i advised them to change their advertising and signs and they haven’t …

I wanted a cheese slice and they only offer pepperoni slices so unfortunately I didn’t get to try the pizza :-(LOVE the name though… say it fast 3 times and you’ll get what they may have been going for ;-)