Kelsey’s

Terrible was disrespected by staff. Beer is overpriced. Food was cold and made me physically ill after never going back. Why isn’t there negative review stars we can give

Amanda and I were out with her mother doing some baby shopping and so we decided that lunch would be a good idea. We were at Toys R Us so we wanted to go somewhere nearby and Amanda recommended Kelsey’s.
We have been to this Kelsey’s several times before and it has always been great. This time was no exception. We came in, were seated quickly and had drinks before we knew it. The service was top notch throughout the entire meal, we never had and empty drink or needed to ask for anything.
As for our food it was great as well. I had the Peppercorn Burger with fries, everything was delicious from the pretzel bun to burger itself which was perfectly cooked and really juicy. Amanda had the Ultimate Bacon Cheeseburger and loved it as well, although she couldn’t finish it (She took half home).
Generally I am a fan of Kelsey’s and this one is no exception. We will definitely be back again.

Striving for the bottom has succeeded. My Seafood Pasta had a whole 3 medium sized shrimp and a couple flakes of salmon for $ 19! Done in an unremarkable Alfredo sauce, only the side of grated Parmesan provided flavour.
My dinner guest had the Chicken Parmagiana on fettucini. The breading was hard and crunchy, but at least moreso than the chicken.
There are so many other places that will at least give you decent value.

Nothing much to say other than it’s Kelseys. I order the same thing every time and ive never been disappointed. Other than that, it’s Kelseys.

Just went here a little while ago with my Mom, and honestly I wasn’t overly impressed. The food itself was quite good, however I had recently went to the Kelsey’s by the Pen Centre, and this location pales in comparison.
My Mom and I ordered one of the Mozzarella Breads each, and we shared the Asian Sesame Chicken Salad. Overall they were very delicious, but the portions were considerably smaller compared to the Pen Centre location — especially the Mozzarella Bread.
Also, our waitress seemed extremely stretched. There was another waitress working, however it seemed ours was waiting tables both inside at our section and on the entire patio. Obviously the service suffered, but she honestly seemed so frazzled, but she still had a smile on her face. Kudos Jodi!
In a nutshell: hire more staff, and don’t be so cheap with the portions. I’ll be going to the Pen Centre location from now on.

It’s Chili’s — but more understaffed.
When I was there wait times were very long to get an order taken, long but acceptable on food delivery and long to the point of ridiculous and exasperating on checking out.
The bartender has sixteen other jobs to do away from her bar — so. while she is working hard to earn her paycheck — things go into stasis in the dining room.
The food is fine — and I would happily eat here again —
sometime when whatever is on TV is so engaging I don’t care if I wait and wait
and wait and wait and wait.

I had to go to St. Catharine’s to exchange my out-​of-​province license for an Ontario license. Fortunately, a couple of old friends offered to drive me up there, hung around while I did battle with the bureaucracy, and then took me out to lunch to recover afterwards. I was looking longingly at the Perkins across the street, but hey, they were paying the piper, so they got to call the tune.
Our server was good. She had a sense of humour (or at least enough sense to laugh at our silliness), and was helpful in making our choices. She also accepted it with good grace when I told her that I’m diabetic, and thus would not be buying any of their overpriced drinks, and would she please bring me a glass of water. (It was gratifyingly large, too.)
I can’t complain about the food. I had the clubhouse wrap with a side Sonoma salad. The wrap was good, if not outstanding. The salad was quite inspired. I sure didn’t expect such an original recipe from a chain. I’d happily eat here on someone else’s nickel any time.
But I’m taking a point off for the prices. Maybe I’ve been spoiled by eating at the Eighties for so long, but with prices like these guys charge, I would expect to be licking the plate and sucking on the napkin for every last molecule of ambrosia. Dudes: it’s just food. It’s not bad, but it’s totally not worth what you’re charging for it.

Well Charleen and Shaun are spot on. But it is Kelseys so don’t expect fine dining. We stayed at the Holiday Inn across the street. Along unfortunately with the entire soccer and lacrosse leagues from Whitby. And they enede up at the restaurant the same time as us. An older gent with our small group actually took off his hearing aid it was so loud. The fact that neither the management or staff didn’t do anything about the noise leadse to believe they are used to it so stay away if you’re looking for a romantic dinner. The food was ok but not wow. My son had a stacked pastrami sandwich with melted mozzarella. He loved it.

So out with the kids after a game and one wants wings another a burger and I wanted something I could get a Caesar salad in a clean environment without spending a bundle.
Service and seating environment were fine, it was busy on a Friday nite. However there food bottom line is terrible. Clearly pre-​prepared and assembled by morons with no skills.
Salad, was a clean looking Caesar but hey forgot to add dressing. OUr $ 6.99 bowls of French onion soup were intially served cold, I mean cold like 15 seconds under a microwave with non melted cheese. The second time they were clearly now toasted cheese on top but we found the onions were like raw almost and broth still luck warm. Now waitress did have manager come over immediately and they did get out new soups with apologies quickly but the second round was no better.
Add to this that 3 out of 5 of our entrée meals were sub par in quality and taste to what you can get at a norm road house restaurant. There wings suck, are goupy which for Niagara is unacceptable. There deluxe sandwiches are dry and oily in the wrong combination in that the meat tastes dry but there is oils added with cheese and fixings that make it oily tasting and feeling. One sandwich had an Au Jus which was brown tasteless warm water at best.
You get what you pay for however i can alot more for a dinner for 5 at $ 80 without alcohol for a roadhouse burger and wings no steak etc meal.
Oh by the way to tempt fate, we ordered a chocolate mouse for $ 2.99. I have chewed and swallowed many medicines that tasted less like chemicals then that horror.
Bottom line Kelsey’s has made fast overfilled seat service a snap with pre prepared food getting you in and out in record time. Problem is they don’t realize there food SUCKS in the quality and taste department and there moronic chefs being paid minimum wages cant read the directions and clearly haven’t been trained!
Value for money is poor. Lots of other places more deserving of your money in this competitive category.