Jack Astor’s Bar & Grill

Came here for lunch today. Had the burger and sweet potato fries. Burger was made in house — no frozen patty here. It was cooked pretty well and still juicy, but it could have been seasoned a bit better. The sweet potato fries were perfectly fine.
Decent place, nice service.

So disappointed with our experience this evening. We ordered Beer and Cheddar Soup which was yummy as always… Then our jacked up Caesar’s came out and we both noticed an off taste very ‘vinegary’ as two former bartenders we knew that something wasn’t right. We sent them back and they said it was the fact we ordered them spicy that they tasted that way… Our sauced up fingers then came out… Cold. Delivered by the manager, you could SEE that the fries were cold before I even touched them! We both just looked at each other like oh god now we have to tell him the foods cold! Even the side of gravy was lukewarm. Well we told the server, he took the fries and came back a while later asking if the manager came over yet, he hadn’t. He then left again and came back saying that they took the food off the bill but they won’t be making us any more food, so he’ll get us boxes and we can heat it up at home and we can just pay for the beers we ordered after the Caesar’s. Brought us the bill… Didn’t bring boxes. We left hungry and feeling like we just got an invitation to leave the restaurant. We would have gladly paid for the food, we love the menu items we ordered and would have appreciated if they came out hot. If this was our first bad experience in the last while I wouldn’t have posted this… But it just happens to be getting progressively worse. Sad because this used to be a guaranteed good meal and service spot…

Used to be good… And the food probably still is, but, the wait staff is so unorganized that the last 3 times I’ve been there, the food has come out cold. I’m guessing it comes down to awful front end management. The «manager» couldn’t even come over to the table and deal with the problem himself. Lol… really though, it is a chain. Low end food served by equally low end wait staff. Also, don’t use the washroom before you eat. Smells like dirty cat urine. Keep up the great work jack Astor’s!

This was our go to place for my wife and our family. Unfortunately the last time we went the portions had shrunk but the price got larger. I’m sure we’ll go back someday, but it’s low on the list now. If you do go, everything is great tasting. Recommend the beer and cheddar soup, delicious.

Excellent service without being obsequious. Good food with midrange pricing. A little noisy but it’s that kind of place. I will eat here again.

Just like all Jack Astor’s it’s good
Seems like they’re always busy. I guess people who like it really really like it.
Cuz they keep comin’ back
I always seem to get the same thing
A jalopeno burger with fries.
It’s always the same wherever i go
And it’s always kinda pricey for a burger
I always leave hungry
So i guess it doesn’t present value for its price
Never checked out any other place it St. C’s yet but next time i’ll go somewhere else

Good staff. Good vibe.