Canadian Tire

2.5 Stars
I don’t know why but CT stores always have a weird smell– not so god awful but it’s still there. They quiet funk of being an hour or two past when you should have showered.
This location can be a pain to get into, especially on the weekends. The whole area actually is pretty congested so go early morning if you must go on a weekend.
Everything from lighting to home décor (Debbie Travis) to kitchen items to cleaning supplies to of course car items are all found under one roof which is really convenient.
The prices when on sale are actually really good and is the only reason I periodically check this place out. I just find the aisles crowded with bins and just not too easy to maneuver around if you have a cart or stroller. The other annoying thing is trying to get out of the store if you haven’t bought anything — you basically have to squeeze yourself through the checkout line anyways.
They still give back CT money which I was surprised at. I remember racking this money up back in the day.
Sometimes it’s difficult to find an associate on the floor but they have price checkers located throughout the store so that helps if you just want to confirm a price.
Overall not the worst and like I mentioned before their sale prices are actually really good so for that reason I would come back.

Since Canadian Tire stores aren’t corporate controlled, each location can vary greatly from the others. Unfortunately, this store is one of the ones that’s operated badly.
The store is massive, yet it seems to have so little within its walls. Compared to the Canadian Tire at Dawes and Danforth, this location has no variety in its products. Since the merchandise stock is up to the owner of the location, the blame isn’t on Canadian Tire corporate, but on the owner. Not that this next observation means anything, but this location has a bunch of old, boxless, used alarm clocks for sale – it’s quite odd.
There isn’t really much else to say about a place like Canadian Tire. The only person you would normally interact with, at a store like this one, is the cashier, and there’s nothing wrong with the cashiers at this location.
The only reason I was going to Canadian Tire was for Nature Clean laundry detergent, Earth Friendly dish soap, and Blue Planet toilet paper and paper towels. I recently bought Nature Clean unscented hand soap and now need a good source for that too. This location might have the detergent (haven’t needed to check yet) and has the hand soap, but no refill for the hand soap – it’s also extremely expensive. This location doesn’t have any of the other products in stock. There’s really no point in going to this location other than to get the laundry detergent.
tl;dr: the owner of this store sucks at inventory.

slow, non responsive, rude… took car in for simple emissions… avoid at all costs!

Ugh, I hate auto places, and I have yet to find one I like. I’m a young Asian woman, which apparently means I will be taken advantage of at every mechanic’s opportunity.
Had a flat due to hitting a pot hole (eff you, winter!) which dented my rim. The wheel itself was fine, just had to get the steel rim replaced on my winter tire. Had a spare on, brought it to the nearby Midas, who didn’t have the rim I needed. I also needed to get my headlights replaced, so had that done at Midas, then went down Eglinton to Canadian Tire to get my rim replaced.
Sat around for about 2 hours (which I’m sure could have been less, since I was looking at my car being worked on from the window in the lounge and could see quite a bit of relaxing/​chatting/​nothing going on. I was then approached by one of the customer service women, who proceeded to tell me that my brake lights were out, and asked if I’d like to get those done as well.
Now, considering I had JUST HAD MY LIGHTS REPLACED/​CHECKED at Midas, and they had SHOWN me that my lights were working, I knew this was bulls*** and that it was a ploy to get me to cough up even more money. I informed the woman that no, my lights WERE in fact working, as I’d JUST had them done. She went back to let the guys working on my car know, then came back and said, «Sorry, our mistake».
Yeah, first and LAST time at this location.

Eventhough this location is a little difficult to get into, especially on weekends, due to the other stores that surround it, it doesn’t bother me and I appreciate the variety of other businesses that I also may want to drop in on! The store as usual is huge and I never find it short of staff, that are more than willing to assist you with your needs. As for the line ups at the cashes, there are either too few open with long lines or they’re all open with huge line ups, what to do? Atleast you know that they are doing a good business and are never short of stock on the shelves.

This crappy tire location is less crappy than some others hence the 3 stars. Located in a large outdoor shopping mall this store offers ample parking. Today we stopped in for a quick oil change. From drop off to departure it took about an hour and allowed us to go for a nice walk.

I love Canadian Tire. This location is the new style layout and carries everything you could want including the kitchen sink. The products are displayed well, selection is diverse and the prices are competitive. This garden center is one of the best in the area. When CT has a sale it is typically a great deal so check out the weekly flyer before you go wander the store.
This location can look disorganized but it always has what you went there for. The service is average but they always try to help.

This is a review of my experience at the Auto Centre at this Canadian Tire branch.
I had a flat in one of my tires. I switched the spare on and brought my flat in to get fixed here. The price was great (~25) for a patch, but about an hour later, they called me in to tell me that they couldn’t find a puncture and it must’ve just been low tire pressure.
I told them that was surprising because it was completely flat. I asked them to double check again, which they declined to do. The technician (Shane) wasn’t in direct contact with me, but the sales person (Jessie) informed me it was a very thorough check. I ended up paying for an inspection ~$ 12 and drove home (~25km).
The next morning, my wife pulled the car out of the garage and noticed the tire was completely flat again. We installed the spare once again but this time brought it in to a Toyota dealership. They found out right away one puncture in the tread and by the rim. Because we had pulled out of the garage, there was some damage to the sidewall as well.
When I called Canadian Tire to give this feedback to the Auto Dept manager (Rod), he was unapologetic and interrogated why we were driving on a flat. When I asked if he would pay for any repair /​tire costs necessary because of their negligence, he flat our refused. «Why would I pay for your maintenance?»
After Toyota fixed my tire, I went directly to Canadian Tire to talk to Rod. He was rude and unapologetic for his own staff’s negligence. It wasn’t until he saw the tire himself that he agreed to at least refund the original inspection cost.
My issue is that their staff’s negligence ended up costing me a lot of time from work, money at another service center, a potential accident and cost for a brand new tire.
Rod was unfriendly, unhelpful and I would highly recommend anyone against going to this specific branch for any auto service.

This is a rare instance I wish I could assign no stars at all. The retail area is unkept and junky. Often I’ve gone in looking for something only to find it in another area of the aisle.
The auto centre is another piece of work. I’ve taken my vehicle there about a half dozen times experiencing average customer service. One time I was sitting in the waiting lounge for two hours and when I finally enquired when my car would be done they said they had been looking for me to ask a question. I made a stink and they offered me 10 per cent off which convinced me to return a few more times.
My most recent experience was head shaking. I ordered new tires on a Saturday. They weren’t in stock so I paid for them and they told me they’d call me in three hours when they came in. I didn’t get a call that day. I called them on Tuesday — still no tires. Thursday, no tires. Saturday, no tires. The next Tuesday I went elsewhere and got the tires I wanted.
When I returned to get a refund the service manager needed to check that they didn’t have them in stock. When I asked him what it mattered if they were in stock or not he said he wanted to make sure they weren’t on my car already.
Despite my objections he left with my invoice, returning in 10 minutes telling me they didn’t have any in stock. I told him I knew this, that’s why I was there for a refund. Eventually he started to process my refund but didn’t refund the labour! Thank goodness one of the ladies who works the customer service desk came and took over for him so I was able to get my refund.
To top it all off, I had originally paid by debit so I had received $ 3 in Canadian Tire money (the tires, installation and a light I was having changed came to about $ 950). Because I didn’t have the $ 3 in Canadian Tire money they deducted that from my refund.
And finally — I paid by debit — but they told me they couldn’t refund to debit so I was given $ 950 in cash. Thanks, Canadian Tire.