Shoppers Drug Mart

This Shoppers is newly renovated and wow they have totally expanded the cosmetics section with higher-​end cosmetic brands. I find that their clearance section is nowhere as good as all the other Shoppers and I’m guessing because of the Asian population where all the good deals are taken right away and this location probably has the highest volume in traffic? There is a post office and pharmacy located inside. Stock and deals are standard like any other Shoppers. It is always crowded in there plus the way lesser clearance items makes it probably my least favorite Shoppers. Don’t forget to apply for a Shoppers Optimum card to collect points and earn cash back! This Shoppers is located inside Richmond Center where public transit and skytrain is available. Parking available in lot.

I haven’t been here since before the renovations. The store is bigger and looks great, but that’s where it ends. Considering how busy this location is you would think there would be more than 2 cashiers open and they would be pretty fast… nope. There were three people in line ahead of me, and it took 15 minutes to ring them in. Two of these customers had issues with the price of their items, said that’s not what the labelled price indicated and insisted they were being overcharged. Ugh. As the line grew so did the impatience of the woman standing behind me. Pushing her basket into my heels, I kicked it back to her. The line isn’t going to go any faster by pushing other people. Well as you can see the customers are the same type of people that shopped here over a year ago and despite being pretty, this is still my least favourite SDM.

Very nice location, completed renovations earlier this year and the store is very clean inside.
I come here almost daily because of their points card program. Download their mobile app and get a points card, with all their points events you can hoard thousands of bonus points and redeem them for free groceries.
I also really like how there are daily sales. Check the flyer.

Just to update everyone on what happened after I was contacted by shoppers and the a management team at this shoppers:
Just a heads up to everyone,
forget about contacting shoppers or the head officers as they will do NOTHING to help solve your issue, and even the management at said «i am sorry this happened, but this is standard policy» where is this a standard? No other store does that, and basically with shoppers response «sorry, because they are interdependently owned, there is nothing that you or we can do about it» So basically they have ANYONE running and operating under their brand and corporation name, but they are allowed to do whatever they want and shoppers cannot and will not do anything to upset it. WoW. Due to this and finding this out, I WILL NEVER SHOP HERE, My messages ARE NOW BEING IGNORED and my reason for being upset with the store and whats going on was thrown in the trash. Never again Who treats their customers this way?
They apologized but told me I WAS WRONG about my experience. Really.
I’m very positive the store was aware of this prior to me contacting them, but shoppers and them refuse to do anything about it. They don’t care apparently how customers are treated.
Good thing MAC, SEPHORA, CHANEL, THE BAY, EVEN WALMART, LONDON DRUGS, ALL APPRECIATE THEIR CUSTOMERS AND I ENCOURAGE YOU ALL TO SHOP THERE AND YOU WILL PROBABLY GET A BETTER DEAL THAN OVER-​PRICED SHOPPERS DRUG MART.

Came by to pick up some random bits.
Parking is available directly in front of the store, though spaces are very limited. The adjacent lot is probably a better choice.
This location is fairly decent sized. Staff were a bit lacking as I had to look around to find someone to help me. Maybe it was break time.
I got what I needed, and was out in minutes.

I came here when I am visiting some friends in Richmond to pick up some cough candy and my bus pass, however, every time I go in there is a grumpy old lady working there who seems to have a chip on her shoulder and that every customer that comes in line is inconveniencing her. At first I just thought that it was just me but no… she does that to everyone else. I am not that special. The reason this gets 3 stars is ’cause they always carry my PGX and are always in stock. P. S. It’s accessible as it is at Bridgeport Canada Line.

For the entire mall of Richmond Centre, this Shoppers feels like the oldest store amongst everything in here. It maybe that yellow tinge once you walk in that makes you feel tired and zombie like, or it just might be that this Shopper needs a real facelift (been to any of the newer ones?) it just feels old. Just know if your in the mall, and you need some dried snacks, prescription drugs, lotto, bus passes (yes, this is what we actually came for!), toiletries, cosmetics, breath mints, diapers, smokes, condoms (yup, just turned this review into a +17) and the oddball electronic item, like an xbox or a ps3.
This place is also opened a little later, and earlier than anything in the mall, since it’s got it’s own entranceway off No. 3 Road across from the Skytrain station. I really hope they do a reno (long overdo here!) and figure out the lineup situation, as I’ve seen many times there is a lineup building, yet only one cashier helping out trying to get every impatient person through. It’s an odd Shoppers, but it’s still a Shoppers in the end.

This is the best one, as well as the newest one, in Richmond. Because it’s so far deep south in Richmond, it’s pretty quiet, even in a busy plaza with Safeway, Royal Bank, Petro Canada & Subway, just to name a few heavy hitters lol.
Plus this one has a somewhat ‘Food Section”, mostly freezer stuff that the other Shoppers don’t have, such as ice cream, tv dinners, ice cream, and more ice cream. Better get your Ben & Jerrys 500ml Chunky Monkey for just TEN BUCKS for 2 bins 500ml each!!! reg price is $ 7.49, sale ends Feb.8
As usual with new, this one’s super bright, compared to the dinkier, older ones like on Fraser/e.45 ave., or even the Rmd Centre one, which is a lot smaller too.

Convenient location in the mall and across from the Canadaline. I come here mostly for the Canadapost services. However, you’ll find a pharmacy here, along with a cosmetic centre and all the other necessities: Food, cards, hygienic products, drinks, magazines, etc…
Sometimes the products are stocked well or it seems a little messy as Teresa S. also mentioned but it’s not too bad of a stroll to see what random sales are present as you wait for your transportation across the way.

I have visited this store only 2 times. Never very impressed. It is a bit on the messy side and a little sloppy. The line to check out is always very long. I don’t know why that is they have 3 cashiers. I guess it is very popular. It is inside the mall. They even charge you 5cents if you did not bring your own bag. Not too bad of a store but it always strikes me as a little disorganization. I have to say i prefer London Drugs.