Greenfield Spa

My friend bought a 10 time facial package from their Kerrisdale Branch. Her face had allergic reaction to their products and had swelling on part of her face. It took a few days for it to go away. We went back to ask for a refund of the unused portion and was refused. They wanted us to go back and use our unused portion to fix the problem. They were very pushy at selling their facial products and have terrible customer service. We will file complaints to BBB and small claims court on their unethical treatments.

i had my eyebrow done in this place, i didn’t ask for the price, which is something i should of done. After i got it done the lady told me it costs $ 20, and she said if i add $ 30 more i get a facial. i bought the one session facial because she made it sound like a great deal, but really it wasn’t. They jacked up the price for shaping eyebrow and then made it sound like it’s a deal if i pay 30 bucks more for facial. :T so I went back for the facial, and i quite like it, my skin got smoother and brighter. Then the lady tried to sell me a 10 session facial for around 500 (i don’t quite remember the exact price, but i think it was around 500). Because i did see the result, i bought it. However, one thing i absolutely hate is the fact that every time i go back for facial they try really hard to sell me some skin products, and it makes me incredibly uncomfortable to reject them. I just want to enjoy my facial and they kept coming in with different product trying to make me buy it. i don’t know if all beauty spas are like this, but this is one thing that bugs me the most when i go to greenfield for my facial. i don’t think i will go back to this place after i finished all my sessions there.

Excellent facial !!! My skin was much cleaner and whiter after the facial and the result lasted for a week or so. The staff was friendly, professional, and responsible. I really had a good time there. Highly recommand.