The Keg Steakhouse + Bar – Richmond Hill

I’m not a fan of dining out at company restaurants but in the Toronto area, when you are travelling with folks who won’t eat at any of the plethora of outstanding Asian restaurants in this area, I’d say the Keg is a trusted and reliable stand by. I ordered the prime rib, which is the best value on their menu, and consistently superb. Temperature (med. rare) was perfect and very flavorful. Their fresh hot bread is awesome and a huge temptation to finish, even though I didn’t. The weak point is the wine selections and pricing. Very mediocre wine at typical Canadian huge prices. I have to travel alone to Toronto next time and rate some great Asian fare. Until then, thanks Keg for a great prime rib!

Service is always great. And the Keg cares. But the $
$ 34 peppercorn steak that they replaced we’ll both would make for a nice pair of shoes. Steak like your local shoe repair. Maybe it’s just a bad run of made in China beef. Who knows. We just fell victim to it. Normally they do everything right but not here. They were good about it. Should have brought my pup to sit under the table. He wouldn’t Need a bone to chew on it. This steak could be used as a bumper on the ferry docks at CENTRE island.

Really delicious food and great customer service! ¹⁰⁄₁₀ recommend the Billy Miner Pie!!!

The food here was fantastic. The prime rib is a very flavourful cut and I would strongly recommend it along with the mushroom neptune. The service however was terrible. They used to not take reservations on the weekend, which is annoying but understandable considering how busy they are on the weekends, but now they don’t take reservations on the weekdays within an hour of calling i.e. Calling at 7 to make a reservation at 7:45 is no longer allowed. This is blasphemy and I want to enjoy a nice meal but no longer can.

I’m writing this review because of the great service I got from one of your servers named Nick. We told Nick that we’ve never been to The Keg ever and he made sure that we enjoy our first experience in their restaurant. He didn’t seem to mind that we ordered an appetizer and shared a main course (decided to order a 12 ounce steak with sides of seafood). He even made a recommendation that we get the New York steak instead… which we did of course because he seemed like he knew what he was talking about. He was very nice and friendly and our food came out faster than we expected. He always came around to check with us, top our glass of water. He was such a great server! In the end, we were so full of everything we ate… so my boyfriend jokingly told him that he brought me there for dessert but we’re too full to even have it. Next thing you know… he brings out a big slice of ice cream cake for the both of use and tells us it’s on him! We were so shocked by this sweet gesture (and we were also very full) but we tried our best to eat as much of it as we can. It was such a sweet gesture. Never had a server provide this kind of service in my life. And the best part is, the cake was actually delicious!!!

An early Saturday evening dinner. Excellent service, excellent food! All the staff are so well trained. Our waitress was extremely attentive.
Onion soup… superb and very hot.
Baseball cut sirloin perfectly cooked. Order a side of the frizzled onions… they are delicious!
Filet mignon perfectly cooked. Garlic mashed side goes well. Bernaise sauce a perfect accompaniment.
Billy Miner pie is the best way to end the meal.
Amazing how busy they are and you still get great service. Will be back again and again!

Came here on Monday for my birthday and I just had the most wonderful service. Started with the young man at the front who brought us to our table. We asked him if we could get a booth instead because we had our daughter’s car seat. He took care of us right away and sat us at a booth table. I wish we found out his name because he was so courteous and professional. Next, our server was amazing. She was so friendly and took care of everything for us. She even brought some carrots and celery for my daughter to chew on! I felt so happy. We really appreciated the gesture. I never had such an experience from this location. Usually we only came because it was close to where we live but now, will definitely be coming back for the service!

Jason the manager came out personally and took care of us when our medium well steak came out rare. Waived the order from the bill which was nice.
This is a great steakhouse, better than many I have tried. In terms of steakhouse, there are so many really expensive ones in Toronto but some are just too expensive with their fancy meats. This one is affordable at a reasonable pricing and top notch quality, it’s a very well known franchise in Canada.
Steaks are always cooked to specification and they are always juicy and tender. The double baked potato with bacon is a popular side to go with your steak. If you’re into seafood, there is always lobster tail and scallops to complement your steak.
Great dining atmosphere, not too dark and cozy. It is located inside a plaza with tons of other restaurants. If you are staying at a hotel nearby, explore this plaza. You will find more than 20 restaurants all within couple minutes of each other.
On weekends this place gets busy packed so make sure you have your reservation or else expect something like one hour wait.

Be sure to come early, especially if it is Valentine’s Day. We came at about 430, and were seated promptly. The organization has one person take you to your seat, another take your order (in the apron) and another serve your main. By observation, the majority congregate at the bar the majority of the time while the staff in the aprons do the bulk of the heavy lifting. Not sure why this is the organization: but if it works, don’t fix it.
The food is quite good; we have been here many times. The top sirloin Chicago style and the Prime Rib are sure things, and the burger is also a good choice. Be careful though, you can’t help but feel that bloating sensation before you get the bill! Service is good and attentive, good experience once per year.

Making reservations was a breeze for the Keg through Open Table. We were seated right away! It really surprised me how quickly the Keg filled up and how busy it already was before 6pm.
Coming here with my family, we asked for warm water and were glad how greatly the accommodated us with 3 cups of not steaming hot, but warm enough to drink water. We decided to share the Mushrooms Neptune $ 11, the 10oz prime rib with the twice baked potato $ 31 and the Surf and Turf which included a 3oz lobster tail, two fillet steaks, 5 pieces of asparagus and a small salad for $ 29.
We were served instantly with warm bread and butter, delicious, but be careful cause it’s really hot. I think I would appreciate it if the bread was cut fully into four or eight separate slices instead of us having to rip it apart.
The food came really fast, after we had the bread, the food came in about 5 minutes! It came all at once too, just as we asked!
Let’s start off with the Mushrooms Neptune. The mushrooms were placed in a cute little palette with a cheese mixed with crab meat stuffed on top. Furthermore, they had two slices of hot sweet bread on the side for the extra cheese — delicious!
The surf and turf, I thought was a little overpriced because it was a smaller dish, even though it had a delicious lobster. The lobster was a little salty to my preference — I know it had a lot of seafood taste.
The star of the show — the prime rib was DELICOIUS. Cooked to perfection with no juice oozing out right when we cut it. Tender and soft to chew on. Bonus points for the fried onions and the twice baked potato with delicious bacon bits inside!

The wait time for this keg is ridiculous. They don’t accept reservations and had to wait a little over an hour and a half to be seated. Better off going to the other keg locations. Anywhere but this one. Food is the same elsewhere and you won’t have to wait so long. Never coming back here again.

Had to wait 1.5 hours! Well it was New Years so i guess thats alright. Book or call before coming.
Steak was amazing!

Easily the worst experience I’ve ever had at a Keg which usually guarantees good service and solid food. First the food. I ordered their special, a 18 ounce bone in strip loin, medium rare, for $ 39. The steak was way undercooked, I’m not even sure I’d consider it rare, closer to blue. Like most keg steaks it was in desperate need of salt which usually isn’t a big deal when it’s cooked properly, but the combination of the two made the steak nearly unpalatable. Unsalted, practically raw steak, is unacceptable. As for the service, it was about as basic and lacking in personality as one could expect without it being bad.
We’ve visited this location and have been pleased before, but I doubt we’ll return. The Keg’s food isn’t spectacular enough on its best day to overlook such a poor outing.

The keg is always reliable and always has great steak. Usually seated quickly even in busy days.

The Keg is a reliable option when in Canada! Stopped into this spot for a client dinner back in August. The service was great and the food was up to expectations for a Steakhouse. I had a straightforward filet mignon and baked potato, no bells and whistles because they didn’t need them. Would go back if in the area and would easily stop into a different Keg location as the reputation is consistently good food at all their locations.

Steak done right.
I was amazed by the colorful veggies on my plate.
The Keg is fairly standard fare and you come here to get what you expect. To quote another reviewer «I wanted something which I know would not disappoint…» Keg, you have delivered.

After spending the weekend in the east coast, my boyfriend and I were aching for some steak. We were going to try a different steak house but shied away because we wanted it done right; no trial runs. You can’t go wrong with The Keg. Expectations are always met.
We were situated on the patio behind a glass window waterfall. In all my Keg experiences, this was unique to this location. It’s amazing how many people touch the window, myself included. As we enjoyed our meal, there must have been about 5 people walk by just to put their hands on the glass to touch the water.
Our server was very friendly and kind. She engaged in conversation and genuinely seemed interested in our recent vacation.
Food was perfection, as always.
The only thing I can think of that was a negative was the number of wasps on the patio. I totally get this is beyond the Keg and more of a nature thing… and the fact that I had wine didn’t help the situation. They would be attracted to the food, fly into the water wall and hang out until they dried off. It kept me on my toes, that’s for sure.

Another fantastic experience at this Keg. My group was greeted by the hostess immediately upon entering. She was very polite and just what I expected at this location. Cutting it short, we all ordered a rib steak dinner that was probably the best that I have tasted in a long time. Like my last experience, my steak was a little under cooked. I asked for medium rare but it came out to be rare. I spoke to my server and the manager (Andrew) quickly came over to apologize for the mishap. In fact, my cousin’s steak was also under cooked, so he was extra apologetic about it. It was no big deal to the both of us — we just wanted to finish our food, so heating it up would have sufficed. But Andrew went beyond what was required and brought us both a brand new meal with all the sides filled. The steaks were medium to medium rare the second try and it was absolutely delicious. My friend’s steak was made to perfection, except he still had tin foil on the bottom of it. We notified Andrew again, so something like this won’t happen to someone else that’s not as forgiving. Like I said earlier, we didn’t mind any of it — we just wanted to finish our dinner. Andrew was clearly worried about our experience that evening, as he came back a few times after to ask what else we wanted. We just responded by saying, «we’re ok Andrew, don’t worry about it».
So by the end of the night when our stomachs were full and ready to leave, our server handed us a dessert menu and said, «if you guys are interested in dessert, let me know… And it’s on us». Originally I wanted to say no because I was so full. But as a Unilocaler and major foodie, I decided to take up the offer. I ordered the brownie fudge sundae and it was the most mouthwatering and flavourful dessert I have had in quite a while. It was a simple dessert, but they made it in such a way that I could not resist.
Great job, team Keg! Keep up the professionalism and great service. I WILL be back!

If anyone’s visiting the Keg, it is usually because of the consistency of everything they do. Came here with my parents and younger brother for a nice dinner, expected everything to be excellent while not over the top. The Keg always meets expectations and made sure everything was precisely the way we wanted and ordered.
The boys (my dad, brother, and myself) all ordered their New York striploin classic dinners, while my mom had the Filet Mignon, all medium rare. Sure, their steak may not be the absolute best in the world, but when you’re craving a good steak around the north part of the city, this will have to do.

I wanted something which I know would not disappoint and the first thing that came to mind was The Keg. I always find my experience at The Keg to very consistently good.
The meals starts off with complementary bread. Love the soft butter that comes with it.
To start things off we got the baked brie for $ 11. You get a whole block of brie cheese, pesto sweet jelly and little miniature bread slices. When you combine all these ingredients into one bite its just perfection. There was not enough miniature bread for all the toppings but luckily we didn’t finish our complimentary bread so we slathered the rest of it on, not wasting the slightest bit.
For my main I got the 14oz prime rib for $ 32. Super soft and tender. Came with onion fritters and baked potato. I ordered the bake potato with everything on it, but it only came with butter. A huge let down for me but this was the only fault of the night. A baked potato is just not the same if you don’t have the sour cream, cheese, bacon bits and tiny chopped onions on it.
My guest got the lobster/​shrimp roll for $ 19. Came with side coleslaw and fries. The shrimp to lobster ratio was like 80% shrimp and 20% lobster. Tasted okay at best.
Dessert is always a must for me. The waiter doesn’t even have to ask me for dessert. Its always the other way around. I’m the one asking the waiter what they have for dessert.
Got the crème brûlée $ 7. The largest serving of crème brûlée I have ever seen. I liked how there was a nice thick layer of hardened caramelized sugar on top. Tasted amazing.
Also got the cherry cheese cake $ 7. It tasted great but I have tried so many different cheese cakes that it made this one taste pretty average. Still very good though.
It was an expensive meal for two but if its at The Keg then I know its gonna be worth it.