Ottawa Organics and Natural Foods

I thought this was a great idea! However after dealing with customer service, I was greatly disappointed. The produce is alright — convenient, goes bad in a few days. The service is beyond mediocre. After receiving invoices that clearly state that I had paid for all of my deliveries, I started getting charged retroactively, $ 70 at a time to a total of over $ 200 without warning. When contacted, Matt mildly apologized for the inconvenience, and did nothing to rectify it. After contacting him to wait to take a payment, as I needed that credit to buy food for the week (I had indicated that my credit card would be maxed out) he went ahead and charged my card again.
Cheers.

I am super happy with this service and the products, and am so happy I signed up. The food is really good and always arrives looking fresh, and with the à la carte items in addition to the fruit & veg box, I barely ever have to go to the grocery store, and it compels me to eat super healthy and try new things. I get the small box and found it the perfect amount for one person. The customer service is excellent and quick, and delivery is reliable and timely. My only complaint is that there have been some minor issues with the delivery, such as a missing item or drop-​off at the wrong door. But whatever, they are still awesome. It’ll cost you a bit more than what you’d spend at the grocery store, but I save on time and on the nonsense I’d buy at the grocery store that I didn’t need.