Metropolitan Dental

Dr. Kaplan is the best dentist I ever had! I live in the states now and have troubles with finding a dental clinic with comparable services/​treatments/​cleanings I received at Metropolitan Dental.Dr.Kaplan please move to WA, US!

Despite having lived in TO for close to three years now, rather than find a new dentist, I kept returning to Metropolitan Dental when in Ottawa for work. I suppose this fact alone speaks volumes about the quality of care.
I honestly love the team at Metropolitan Dental. From my perspective, there are three elements that set them apart.
Chairside manner. I have always felt safe, comfortable and included in what was happening to me. The hygenists and Dr. Walters himself always explains what they are doing and why. I have always felt like a participant in what was happening rather than simply an open mouth having things done to it.
Gentle Hands. Not sure how else to term it but Dr. Walters and each of the hygenists I had the pleasure to have work on my teeth, were exceptionally gentle with how they handled the various instruments both in and around my mouth. Not once do I recall having winced or experienced so much as a twinge of pain.
Warm Familiar Welcome. This one applies to all — from Grace and the rest of the team in office management and adminstration, the hygenists, right to Dr. Walters (Dr. B) himself. I have always felt warmly welcomed. I have always felt recognized. And it astonishes me to no end how the team at Metropolitan Dental remembers details about my life discussed during a prior visit.
I have never understood why so many of my friends hated going to the dentist — that is until I had to see a new dentist in TO recently. The experience was eye opening… as in painful and rough! That one visit made me realize how amazing the quality of care is at Metropolitan Dental and how easily I had taken it for granted.

Best dentist I’ve ever had in my life, period, end of story. I wish I could have taken him with me to the USA.
I’ve had a lot of dentists and Dr. Walters is the best. Other dentists have been a disaster. Dr. Walters had solutions to all of my problems and the training and technology to make it happen. When I needed to get cavities replaced he knew to shrink the nerve first before putting on a permanent filling. My previous dentist did not and I ended up with a root canal. Dr Walters had a simple modern appliance for my teeth grinding, my previous dentists wanted to sell me a complicated ‘old’ style appliance. As a result of all of my experience with Dr. Walters, he’s the only dentist I’ve ever trusted 100%.