Jubilee Fine Jewellers

Remarkable service went in the get my necklace repaired and my watches resized, at no charge. Amazed on how friendly they are, compared to other jewelry stores in rideau.

Fantastic, friendly service. I was looking for a special gift for my dad and decided on a Mont Blanc pen. Finding somewhere to shop for one was a bit of a challenge. As a visitor to Ottawa and with very few Qype reviews for the city and surrounding area, I was left to look at a few jewellers, call around, browse Google and ask for advice from shoppers and other stores’ staff. I tried a few places and only one other seemed to stock them close by was Birks (see separate review). My wife and I visited both and wrote off Birks based on interactions with staff and their off-​putting policy of hiding price tickets. In Jubilee we were greeted by a friendly young guy who, despite specialising in watches, gave us great options and allowed us to try out a few pens. As this had only been the second place we’d found (and without data roaming I wasn’t able to do on-​the-​spot, online comparisons) I decided to go check out price comparisons and other options once I got back to my dad’s. Having established that this was the best option and having considered my choice of model, I called the store to check on availability and price. The helpful pen specialist said she would reserve my choice until an agreed time. I didn’t manage to get to the store by the time I’d agreed and didn’t have a chance to call ahead. Despite this, when I called in the day after, the woman I’d spoken to on the phone had kept it aside, just in case I came in. All the staff were good fun, chatty, helpful and had seemingly genuine personalties. Prices were comparable with what I could find in the UK (a little higher but I put this down to the poor exchange rate). The whole experience with the guys at Jubilee was great.