Cynthia’s Chinese Restaurant

Been here a couple of times. Service is Asian service. Which I’m used to be to. I can’t say it’s bad. They actually serve two menus, one is more simple one with gourmet ingredients they serve to the general public. and the other is in Chinese, more expensive and has more authentic ingredients and takes more skill to make. I get why… Cause authenticity doesn’t always lead to popularity, especially in a town like Oakville. Food is decent but price is similar to high end Chinese restaurants in Markham and Richmond hill. Only go here if I don’t wanna make the drive out to York region.

Decent place for an average Chinese meal with easily recognizable and palate friendly fare. Nothing more, nothing less. Chicken Fried rice dish is under seasoned and doesn’t have much of anything – chicken or vegetables added. The Singapore noodles were ok but we had to add our own seasonings at home to bring out the flavor. I’ve only ordered take out so can’t comment on the dining experience although they do earn an extra star for décor and for their egg rolls which are excellent.

Over priced suburban Chinese Food is one thing but the grumpy faced (my son’s description) unresponsive waitress is another.
If you like over priced Chinese Food, slow service (an hour and a half) & grumpy faced staff who dismisses your complaints with zero response & death stares this is the perfect place. Enjoy & plan accordingly. Make sure you leave the kids at home because they’ll lose their appetite after asking why she (the waitress) is so «mean faced» & request to go home because «service is better» at home.
PS Suggestion: Do take out at Red Chille instead! Always consistent & staff is responsive with zero «mean face»!

Take out service is horrible. Put us on hold twice and even when we wanted to change our order we had to wait on hold for over 15 minutes.

Cynthia’s is a solid 4. Their décor is a little over the top but the food is great. The staff is friendly and prices are reasonable. Some of the menu items feel really authentic Chinese and not so Americanized.

Food is ok, probably better than elsewhere in Oakville but service is horrible. Spilled our drinks, waiter broke a glass and two separate server tried to get us to keep food that was covered in spilled drinks and glass. Had to ask twice for everything and some requests never even came. Need to spend as much time on customer service as they do the costumes.

The environment was fantastic. The place was decorated with tradition Chinese style. And the food was relatively good, but just too expensive.

Get the Peking Duck… no wait don’t, cause if you do, they bang a gong and announce it! Busy place. Lots of noise from bells on waiters costumes. Food good. Very clean. They have takeout. Kind of like the Rainforest Café in Niagara, things hanging from ceiling, lots of ancient Chinese artistry. Food comes out one at a time. Ask for a seat by the window.

Upon entering, we were greeted right away by staff dressed in traditional northern CHINESE attire. Friendly, courteous and attentive. Busy on the Saturday night. Waited only 10 minutes for a table to seat 9. Glad I called ahead.
We were seated at 8.45pm. They open till 11pm sat night.
Food had good presentation as they were decorated with carved flowers, birds and other figures. Staff served and plated food, which was nice. Most Chinese restaurants only do partial service.
Pricing was slightly higher but they made up in other ways.
We had spring rolls, shrimp rolls, Peking duck, chicken fried rice with salted fish, seafood chow mien, general tso chicken, seafood in birds nest and Chinese tea.
Great place to bring friends and family. I was expecting less from the poor reviews but was really happy with our experience.

The food quality was great! It’s a casual place where you see a good mix of families an couples. The experience is very cool and makes you feel like you’re in another country. Servers are a bit slow on service, but are very polite and very willing to help once they do come over. Average drink prices, average drink menu– food is very fresh and very tasty. When you order a whole Peking duck they bang the gong and announce it before cutting the duck up and serving you. For your birthday they announce it on the TV and then sing to you in English and Chinese. Overall it was an excellent experience and I can’t wait to go back!

If you are looking for a tasteful Chinese dining experience then this place is perfect. However, if you want an authentic Chinese meal, just keep looking… probably not in Oakville. I would suggest Mississauga or Toronto. Please don’t interpret this review the wrong way, the food is good. Some dishes were actually very good. But I’ve had the same or better for much less because it didn’t include the costumed servers and the Asian décor. As an example, the won ton soup was presented in a silver serving dish with a sliding dome top (think of the chilled silver butter dishes you see when you go for afternoon tea — yeah, that size). Unfortunately what was revealed was a tiny bowl containing a bland broth and two teeny tiny won ton. I think it was around $ 5 for that.
So, just to recap — I would recommend this place if you want an elegant «dining experience». If on the other hand you just want an authentic Chinese meal that is just as good but without the showiness, try driving a few miles eastward.

Normally I would have to travel to downtown Toronto for any decent Chinese food until I found Cynthia’s. The service is excellent and the food is great. I love their salted dry spicy lobster, which is not on the menu, but if you ask they will make for you.

Such a cute place, and the food is REALLY good. They’ve been there 8 or so years now? Dumplings, alongside bbq pork, Chinese broccoli, and noodle dishes. It’s comfort food to the max.
I recommend eating in the restaurant when you are trying to fill a void within yourself for kitsch-​entertainment. The ambience will not disappoint.
It is also a good take-​out spot with pretty good prices. Definitely love eating leftovers from Cynthia’s!

The worst place ever! We ordered «dinner for two» expecting, as usual that the price is for 2 people… but they charged the amount for one person each… we paid double for nothing! The food was ok and so not worth it! DONT GO, EVER!

Just discovered this place/​gave it a chance recently, and it’s amazing. The amount of time, effort, and care that is put into every element of the décor/​food/​service is unbelievable. I was skeptical because of of most strip-​mall foods I’ve encountered, and the name is kind of strange.
Great selection of drinks, dishes. I can’t say enough good things about it. Anyone who would say that the prices are unreasonable is a complete idiot, in my opinion. Some of the booze is overpriced, but everything else that you get at this place as a complete package is crazy awesome value! I’ve had trouble finding good spots in Oakville, but this certainly qualifies. Killer spot to take a first date…

Probably the best Chinese restaurant I’ve ever been to. The level and quality of customer service is insanely high for food at such a low and affordable price. Not to mention it looks beautiful and the food is great!
I recommend you go.

I am not Chinese, but I have been to China and this place reminds me of some of the fancy themed restaurants there. The staff wear colourful traditional tribal costumes. They are extremely attentive. The décor is themed, almost to the level of Rainforest Café, but more mature. I have never seen a Chinese restaurant in Canada with this much going on visually (although you can find much more than in China).
My good friends in-​laws visited from Beijing and were treated to may restaurant meals, yet this place was the only place they liked. They are very picky.
The style and cuisine are a bit of condradictions, but work. The owner is apparently is a very nice Cantonese lady, yet the cuisine is not more Northern Chinese style. Yet the costumes are from Western China. I would not have been aware of this but was informed by my friends.
The food was excellent. Even the fried Tofu (which is very simple and plain dish) was done very well, and I went back for thirds… which is saying a lot for Tofu.
The staff seem to be specialized in singing Karaōke «Happy Birthday» along with a video presentation. It’s very quirky or kitschy! It’s super fun if you have good sense of humour.
I am going to check out their other locations, and hopefully they are just as good.

Typical suburban Chinese eatery
Mediocre dishes. Szechuan dishes aren’t too spicy, so regulars have nothing to complain about. Veggie dishes are watery.
Wonton soup was passable.