Thai One On

I’ve ordered from them a few times and the food was always delivered hot and on time. I’ve had the Thai green curry which was really good but a little too sweet for my taste, the Tom yum was delicious and so was the coconut rice.

These guys have a good home delivery service. I have been ordering thai from these guys for very long time now. But they do offer 10% off on pick up.

My husband and I have gone to this place frequently for a few years, and it’s been decent. However, a few months ago they raised their prices to $ 13.99 for a regular chicken curry dish, which seems outrageous for an average take-​out (their next door neighbor, a teryaki place, charges far less). Customer service continues to be mediocre at best, and last time I ordered, the food made me sick. I’m thinking we’ll try another Thai restaurant.

I still have not found another Thai restaurant/​chain/​run of the mill mom and pop shop that has better Pineapple fried rice in the city.

I’ve eaten here 3 – 4 times. The food is good but not outstanding. The portion sizes are good as well, but here’s the problem… staff is unfriendly. They almost make you feel like you’re a hindrance in some ways. No smiling, no interaction (beyond the order/​food passing). That’s not a restaurant that works for me. Not going to go back!

In my starving state and driving past this place I swung in to get some take out. Big big mistake. We placed our order and waited. And waited. And waited. It was THAT busy… a few people came in after us to place our order and it seemed a few people called in for delivery. There must have been at least 4 people working here with one person dedicated to delivery. So not sure what took so long to get the order done. We only ordered 3 dishes, with one being a spicy beef salad. Well after about 20 min we got our order, got into the car and went home. My mouth is salivating by this time, so anxious to tear into by spicy beef salad… and then we open the bag and start puling out the dishes. No salad. In fact the entire order is WRONG! Not one thing we ordered is in the bag. WTF? Too busy chatting away for the staff to do any quality control and make sure what we order is what we get. So that means someone else got the wrong order as well.
Never will I go back. I can certainly see why others have complained about poor customer service. I ended up just making something from home because I was so turned off by the whole experience. Their staff obviously is more interested in themselves than anything else. Won’t go back.

Lemon grass soup is absolutely amazing… the fried rice tastes like nothing else… i am always in conflict between the devils chicken and mango chicken… both taste great… thai one on has quickly grown to a franchise… i have been a regular sincee they only had 2 locations.

I ordered online for delivery, received an email confirmation for my order, 2 hours later I am still waiting. Very bad first impression. Will never try again.

insult to thai cuisine!!!
the curry beef fried rice was just so greasy
and the golden curry was too sweet

Coworkers and I came here for lunch on a Friday.
That «be back in 15» became 45. One order of Chicken Pad Thai took almost an hour to make when the place is clearly meant to be a grab and go place. it was also strange because out of everyone I went with, we all got our orders at different times when we originally placed the orders one after the other. I got mine after customers which ordered after me. like, what? You’re excused, Thai One On. (.don’t understand the name either. halfassed attempt at alliteration?)
The service was just way down there. The food itself had really big portions, but the pad thai was horrendously sour. I ate barely half of what they gave me and threw out the rest.
My coworker who ordered the Spicy Cashew Chicken really enjoyed his dish, though. But I wouldn’t recommend this place for anyone not looking to get fired for an afternoon-​long lunch break. Maybe the chef went for a smoke break in between the orders. the restaurant is near to a tobacco company after all

Food was ok, arrived hot and reasonably good.
I ordered it online (no delivery charge if you order greater than 20 $). I always tip the delivery guy, but as soon as this one arrived, before he even handed me the food or the bill to sign, he said «you still need to pay the delivery charge» and when I said that the website said it was included he responded «well, its up to you.»
I always tip, and well, but someone trying to trick me into thinking its a «delivery charge» that I hadn’t paid yet vs a tip is really not okay.

I use to order the mango chicken but one day I got someone else’s order in error and it was basil chicken. Lets just say it’s the only dish I order now. Comes with a side order of rice for $ 11 and is enough for two though I usually eat it all on my own. I ask for extra sauce and no onions. It’s a little spicy but just enough not to ruin your meal. Order in advance as lunch is a really busy time and you’ll only get angry for standing there for 20 or 30 minutes. For those complaining about time just order in advance. It’s also worth waiting for fresh food.

Red Mango on Lesmill (north of the Tim Hortons plaza) is MUCH better for a bit less money. Owners are also SOOO nice and attentive.

A regular at this place. Usually order the Chicken Pad Thai (noodles, tofu, chicken, a sprinkling of green onions and a pack of ground peanuts on the side), Spring Rolls (2, with sauce) and/​or the Ginger Chicken (stuffed with chicken and different mushrooms, a few red peppers and a flavorful sauce). Note that each of these will feed 2 or can be used as leftovers (unless you’re really hungry).
It’s a great place for takeout or delivery. It’s not really a good place to eat in, since the tables are minuscule and if a crowd comes in to order, you’re stuck with their hip in your face as they line up — or you’re next to where the girls pack up the orders or by the bathroom. They have a few barstools in front which are good if you can get them.
Tips: the menu has freebies when you order a certain amount, but it’s only applicable if you’re not buying a discounted item in your total. Also, there’s a lunch menu which includes rice with things like the Ginger Chicken, or discounted items, but you have to pick them up. No delivery for Lunch Specials. Once you’re acquainted with how they do this, it’s usually no issue.

Thai One is like fast food thai — portion is big and prepare quickly. Usually in 10 mins or less. The pad thai is okay here and the glass noodle is another good item. Pricing is a little expensive for what you get. We order here for lunch sometimes. Nothing really that special here to rave about.
Rating:
Service: ⁴⁄₅
Food Quality: ³⁄₅
Comfort N/​A
Décor ²⁄₅
Value: ³⁄₅
Parking: ⁴⁄₅

I ordered delivery — Pad Thai, Fried Tofu & Coconut sticky rice. Their delivery time was outstanding. That being said, I was not terribly impressed with the food. The tofu seemed over cooked and the pad thai was starchy. The coconut rice was tasty, but I don’t think I will be ordering here again as I was hit with what I assume to be food poisoning 2 hours later.

Stopped in here for some quick take-​out as I just got in to the city. Prices looked reasonable and I ordered a Seafood Pad Thai. With tax it was just under $ 15. The girl at the counter mentioned it would be 10 min and my food was good to the timing! It had excellent flavour with lots of Seafood but little on the veg side. A few people were eating by the window when I arrived. I peered to see what they were eating. Looked good with generous portions. Definitely a fast food asian takeout place but I’d return to try something else!

I mean, this place is what it is — a fast-​food Thai place. What I do find is that I like their food better than Springrolls, for example. Their portions are very large, so one meal will last for two easily.
Usually we just order delivery and they are quite fast and polite.
I have tried several things from the menu and quite liked them all, although i would avoid anything with bamboo shoots in it. They are tough and sharp!
Nothing is particularly special though, so this place doesn’t make it to the four or five star mark. It’s just there, in case you want some half-​decent Thai food.

Thai One On, located in an otherwise non-​descript strip mall near Don Mills and York Mills, produces some fighty fine eats!
I’m especially fond of their veggie tom yum soup. I often order this dish as a small meal or a tie-​over and Thai One On always uses hearty, fresh ingredients. Keeps me coming back.
Their veg red curry is also very tasty and flavourful, although medirm heat is more like mild but tasty nonetheless…
A good place to grab a nice bite to eat to go but they do have a few tables for eating in.
Service has always been quite pleasant.

This is one of the few places that has landed on my banned list, and that’s a tough thing to achieve. The sad part was it really had nothing to do with the food. Taste wise, the food is okay for a fast food take out joint.
I used to work nearby and had given this place many many chances. The lunch service is very busy, but their service is just plain horrible. 3 or 4 times it took about 20+ minutes for me to step in and be able to walk out with my take out. It’s just not good enough for «fast food».
But what really did them in was that one time my order of Chicken Pad Thai that took 30 minutes (and I was in a rush) got 2 thin slivers of chicken. I discovered it when I had gotten back to the office.
The next time I went, I told the server about my previous experience and continued to order the Chicken Pad Thai. It still took a long time and I decided to inspect my meal. I opened up my box before I left to to reveal a whopping 3 slivers of chicken. I’m not sure about you, but I kinda expect more than 2 grams of protein in whatever dish I generally order. I’m a man that needs my protein gosh darn it!
The kicker was when I tried to bring this up to the cashier to show her, she replied with something like «we’re too busy sir, that is what the Pad Thai is like» (in other words tough luck, your order is like a slot machine, suck it up).
Banned!