Swiss Chalet Rotisserie & Grill

Swiss Chalet is what it is. so I will rate by the location, food and staff. We always come to this location due to ample parking and the staff are always great. I love seeing staff great the regulars, makes me feel like we are in a small friendly town.
We usually order the spinach dip and chips for our app, but this time decided to try the baked stuff cheese and garlic bread. O.M.G… this was absolutely delicious… I wanted to lick the plate clean. I am still thinking about it… 2 days later.
For my main, I had the chicken parmesan burger. The chicken was great, but I think the bun wasn’t the right choice for this type of burger… I would have chosen something different to compliment it better. it was too much bread.
My partner had the new garlic chicken special with soup, and that was very tasty and juicy. No complaints there.
All in all. always enjoy coming here for our share of comfort foods. It’s a classic!

Dry chicken
Gross fries
Meh and Blah
This location was the best one I’ve been to up until 2012 and has been going downhill since. Unless it’s just the franchise but id rather by a whole rotisserie chicken at Costco and heat up frozen fries than return here.

I went to this Swiss Chalet for their signature rotisserie chicken. I like the flavour of their sauce and the tenderness of the chicken. It’s a shame that the fries were moderately burnt, which made it taste less than optimal.
The service was fast and friendly on a weekday lunch hour. I was barely settling into my seat and the food arrived already — it was even faster than some of my experiences at fast food places like McDonald’s!
All in all it was a decent experience, just could have been better if the fries were not burnt.

When I have a craving for rotisserie chicken, Swiss Chalet is the place to go to and this location never disappoints.
Food:
–Double leg dinner (Dark meat) with a side of Caesar salad or fries. The chicken is usually moist and it’s pretty consistent every time. However, sometimes they serve legs that are drier. I love how the Swiss Chalet fries taste and I like to dip the chicken and fries in their chalet sauce. Sometimes, the Caesar salad has too much dressing while at other times it has too little dressing. Overall, the food is at par.
Service:
Here is why this location never disappoints me is because of the service. In particular with the server named Denny. If you are hungry, sitting in Denny’s section is the place to be. He really cares about his customers. Here is why I say that: when I wanted to use a coupon on the coupon sheet upon ordering, he told me that another coupon that I was holding would be of more value. During the ordering process, I was surprised that he listed all the side choices so I didn’t have to look at the menu. While I was eating, I finished drinking my water and without asking him, he gave me another glass of water. With this service by Denny, you will be in good hands.
The food is pretty consistent at this location and next time, I am going to request to sit at Denny’s section

I love this Canadian tradition of swiss chalet but some restaurants are better than others. This is one of the better ones. The chicken is juicy and not overcooked, the fries are not salty and the sauce was just delicious. I truly enjoyed the food here. The service is good and I will definitely come back to this location to have my fill of my fave chicken rotisserie place.

Disgusting! Arrived at 11:40 am, barely anyone was there. I got seated right away but decided to move my table. So I asked a waitress and she gave me attitude. Her response was basically, «I don’t care». I was appalled. I got to my table and i had to wait for ten freaking minutes for my menu. Barely anyone was there?! The waitress finallllly came to my table and gave me the menu and guess who was my server, The one who gave me attitude. Her attitude right away changed when she came. Probably because I was with people. We placed our order and I asked her for the desert menu. I specifically told her that I wanted my desert along with my meal. She laughed and said okay. I kept an eye on her and no show up for my desert menu. I saw a black, bald server and I said, «excuse me», and her response was with her back turned towards me with her back hand in my face. What the ef ?! My family and I were shocked! I have neeevvvvverrr been so disrespected in my life!!! Our food finally came and I told our freaking waitress that I asked for the desert menu. She looked at me with a disgusting look on her face and said, «okay?». Lmaaaooo!!! What the he’ll! So I asked to speak with her manager and told her everything that had happened. I asked what kind of people is she hiring? The manager told me that they worked there for a long time? Lmao wow. I didn’t eat or even touched the water I was so disgusted! Tall, white older lady and black, bald older lady. How disgusting to treat their customers with such disrespect! Being younger, way younger than them, I have more respect and manor than they’ll ever have. Age ain’t nothing but a number. Respect your elders my ass. Respect those who respect others. Wow! 0\10. I’ve never wrote a review but this I had too. I asked my mother and grandmother if they enjoyed their meal and they said it wasn’t that great. our service was so Disgusting that they couldn’t enjoy it. Especially that I didn’t eat either. Never will I go there ever in my life. I got no apology from either of the low servers. Thanks for nothing. ⁰⁄₁₀.

I agree with Jill C. that Swiss Chalet restaurants vary from place to place. I used to consider this location to be one of the best I’ve been to, but I feel they’ve slipped in the past year or more. It’s not quite as good as it once was. I’m not sure if management has changed or not. My last order (delivery), i was given undercooked chicken. I find my wife and I are choosing to eat here less and less as time goes on. I don’t feel the value is as good as it once was.
When I do go into the restaurant the service is usually good. Typically the food is done right, save for a few exceptions. Overall it’s not bad, but not great in my opinion.

I don’t know what it is about Swiss Chalet fries, but, they are the next best thing to Micky D’s (in my opinion: p) My bf and I felt like something casual after a late-​night movie and funnily enough, we both had a craving for Swiss Chalet. There is one fairly close to my home which is this Swiss Chalet location; it’s situated in a small outdoor mall complex with a Valu-​mart, CIBC bank and Harvey’s…nothing fancy.
Intro. For those of you who frequent this location, but have not been since last Christmas (2010), this restaurant has had a complete over-​haul of its design. It’s now much more sleek and modern. We both entered and there were a lot of oohh’s and aahh’s — they even have a bar area!!!
This Swiss Chalet is definitely for the adults.
Food. I don’t think you can ever go amiss with Swiss Chalet food — which is almost fast-​food-​standardized, but with sit-​down service. We went there pretty late so our fries were freshly fried (crispy and yummy) and the chicken was tender. My bf also had the rib combo, which was equally fall-​of-​the-​bone.
Service was nice and efficient.
All in all, if you are ever in the Baview and Shep-​ish area, and you want to have something casual, but guaranteed yum, then this Swiss Chalet location won’t disappoint. And as a bonus, for those who love booth-​seating (such as moi), then this restaurant has TONS of booths — this means that guaranteed, you will always have a just little bit of privacy in an otherwise very busy world. (Philosophical Moment… only when I have chicken and fries!)

When it comes to Swiss Chalet some locations are better then others. What makes this location a better one a server named Denny. He will always get your order right and he is so friendly. He keeps on top of the pop refills and always has a nice big smile on his face!
If you go to this location ask for Denny is he is working.