Sheppard Shoe Repair

I brought my Louboutins to get red non slip soles on them. The owner tried to talk me in to getting them with black because he didn’t have red. I balked — He told me I was stupid to get them red when no one sees them. That he’s fixed louboutins many times and everyone gets them in black.
I brought in my Repetto flats to have grey non slip soles on them. The cobbler I usually go to has grey. The guy tells me that grey soles don’t exist. That soles other than black don’t exist in this world. Is he on acid?
I paid $ 80 to get new heels put on my shoes. He did such a poor job, the material on the heel is warping and bumpy.
Also he told me he hates his customers because they keep losing their slip.

I asked to get a quote. This guy refused until I bring my boots and so I asked some questions like for mid-​sole, he ignored me and continue to do his thing. Doesn’t look reputable to me at all.

Made my old boots like new the other day! He resurrected my 4 year old boots :) I love my boots, and all my friends thought that they were brand new. He does a FANTASTIC job if you are willing to invest a little in your shoes. Yes, it may seem like it is a little pricey to repair an old pair of shoes, but in the long run I have saved a lot every time I have taken something in.
He has always been kind to me, but I have stood in line and seen others speaking to him rudely. I have also seen frustrated customers who have forgotten their ticket stub, but I don’t blame the guy– he can’t possibly memorize everyone’s shoes. So if you go to him, make sure you do NOT lose the little card stub. I know it is easy to lose in my purse, but now I just put in my wallet right away.
I have been going to him for years, and it is difficult to find a shoe repair in general, and he has always done a great job. Once again, some things cost a little, but i look at it as an investment for quality repairs.

Brought Birks in for cork repair plus putting on ½ soles. I’d probably give them another shot if it is still the most convenient place next time I have a shoe repair.
Good
+ Brought them in on Wed night and said they’d be ready Thu night
+ Problems (staple coming up through sole) were dealt with quickly
+ It seems like a good repair.
???
+/​-​Cost was $ 45.03
Bad
— When I came Thu night to get them, they obviously weren’t done because I had to wait 20 mins
— Sure, they fixed the problems quickly (twice) but they seemed to be the type of problems that would never happen in the first place
— I was debating whether to pay cash or VISA for the balance of my bill ($ 25.03) — he said cash is better — I gave him $ 30 in cash and he gave me $ 4.97 (not $ 5) in change