Prochilo Brothers Auto Collision

I called their shop at the end of November, 2015 after my side-​view mirror was damaged in a parking garage. I called and a spoke with Paul and he quoted his price, as I was busy, I did not shop around.
I came in on the following Tuesday to have my mirror evaluated by Joseph, and told him to go ahead and order my mirror. He said it would take a few days and he would call when it was ready. What ensued was more fitting of a dark comedy:
1. First try, after being late and finally getting the mirror ready, I went there and they had painted the wrong mirror because the electrical prong did not match my mirror. I told them to put back my old mirror and I drove away. Only to realize that they had shattered the glass on my mirror and as it was dark I had not noticed it right away.
2. I went away, only to be called back a week later to change the mirror the second time. I came in; they changed the mirror, tried to charge a little extra. They did not give me an invoice and the proof of payment until I asked them.
3. I called them the next day, I told them that the mirror was shaky and that I would bring it back to have to have it evaluated.
4. I visited them and they dismissed it right out of hand. They told me to «keep an eye on it».
5. I visited the shop again and they conceited that the mirror was faulty because it was an after market part, although I never told them to install a cheap mirror, I would have been happy to pay for a better one. They said they will try to source it through the dealer.
6. After a few days, I called them again rather they calling to me resolve the issue. I told them to go ahead with the order. And then no update for mare than a week and I called Joseph again, and he told me, he was looking after it.
7. Finally it was January ¹²⁄₂₀₁₆ and I came in to have the mirror swapped out, only to find our they had the wrong mirror again!!!
8. On January 18/​2016, they were supposed to come to my work at 11:00 AM to change the mirror, only to show up around 2:00 PM after I called Joseph. Then tried to stick me with a bill that was $ 200 higher than what I had already agreed to pay for the mirror to be replaced by a better quality one. It should have been free considering their constant missteps.
All I can say is, avoid these very unprofessional team that have absolutely no regard for your time and and money.
Save yourselves, go elsewhere.