Sunshine Cabs

If I could give a negative rating I would. I had preordered a taxi online for the following day to go to the airport. The next day 10mins before the scheduled time I called sunshine cabs to confirm that a taxi was on the way. The taxi didn’t show — so I called in again to check on the taxis ETA. The lady who picked up said I shouldn’t book online because it’s not guaranteed! Excuse me? Even the voice recording while I was on hold for the dispatch suggested to book online for convenience!!!
A taxi eventually showed up 20mins late. In addition I had to swipe a decent collection of crumbs off the seat before getting into the cab. The only positive note was that the driver was very nice.
Why doesn’t Vancouver have über?!

If I could give zero stars I would. First time we tried calling, the operator said «fuck you» and hung up after trying to tell him the address. Second time, the operator tried to find the address but then said that the address was non-​existent… And then got frustrated and said to call North Shore Taxi and hung up. The address wasn’t hard to find, I just needed to get home.
Don’t waste your time or money with these people… They obviously don’t want to treat anyone with respect nor want the money. NST is the way to go.

Only 1 star because non0 star option. I am livid. I called a cab to Vancouver and after waiting on hold for 25 minutes I finally got a rude operated that abruptly said «we do not pick up there» and hung up. Little does he know I live in north Vancouver. Thanks for nothing.

Car S7, October 18, at 4:45 pm was just caught urinating on a customer’s house, no regard to the fact it is daylight in a family complex, when confronted, simply said, «I had to go». Called company, still waiting to hear back from GM. Likely nothing with be done about it, but I am guessing this was not his first time, and won’t be his last. He handles people’s credit cards/​money. He’s disgusting.

The worst cab service ever! Just because I didn’t remember the account number of the corp that was supposed to pay and I had to check it on my phone, they assumed I wasn’t working for that company and they hang the phone. I tried to talk with one cab driver and he didn’t want to gimme a ride if I wasn’t paying him directly.
Never again!

I wish Unilocal had a zero stars choice.
I tweeted this after time after time of the same guy answering the phone and being completely miserable and obtuse. «Sunshine Cabs North Vancouver. Your dispatcher should probably consider another vocation as this one really seems to aggravate him.»
We used you for 10 years of living in the Cove but we’re moving to another service.
He could not be more dismissive, rude, obnoxious or offensive.
We’re done with this company.

You’d think a taxi service would have professional drivers but is not the case with Sunshine Cabs. Cutting someone off and then tailgating them once they switch lanes to avoid crashing into you, yeah, that is what happened. Cab 104, a applaud you’re driving skills and your choice to tailgate me as I slammed on my breaks to avoid a crash. Furthermore, I called in to speak to a manager regarding cab 104’s driving, and since it was on the weekend the manager was not in. I was assured that I would get a call from a manager — I am still waiting.
Seems like your whole company needs to clean up their act, from your drivers, to the dispatcher, and the manager.

Terrible operator. Person on the other end of the call was rude and dismissive upon calling to cancel a cab. Although understandably frustrating, the need to make negative and rude comments is uncalled for. Will never use this company again and would suggest anyone else to look into another cab company