Zoomies Dog Daycare and Training Centre

I cannot say enough good things about Zoomies! One of our dogs is very high anxiety and does NOT like to be groomed, but he absolutely adores the groomer (s) and always has a very positive experience here. We’ve noticed a very wonderful change in both dogs after going here for the last year and a half, and the staff is incredibly friendly and helpful. They do their best to make you and your dog feel like family, their hours are convenient, and their pricing is fantastic. I would absolutely recommend this business.

I called around 20 Day-​cares and Zoomies was the only one who considered giving my dog a chance. Staff members are fantastic! I had plenty of questions and concerns after our firsts visit as day cares in Vancouver are slightly different to the ones in Dublin. Craig patiently answered every single one of them and more, for that I am so grateful. I know my high-​energy border collie is in good hands and with people who genuinely care of his well-​being.
Thank you Zoomies!

We’ve been using Zoomies for our day care needs for over a year now. I love that they recognize us when we come in and remember details about our dog, Cooper. Whenever we have any concerns, they are always more than happy to talk to us about it. I’ve had them on «poop watch» a few times when our dog has been under the weather and they’ve always been diligent about giving us a good update on how he’s doing.
Zoomies has been expanding in the past year with more classes, training and now boarding (which I’m looking forward to using one day!). We’ve attended the two levels of their agility classes, which are great and I would recommend to anyone with an energetic dog who need to work on their training skills.
We’ve also attended one of their training classes, for recall, taught by Annika. She is awesome and I really enjoyed the class. We are actually hoping to sign our dog up for one of her longer training sessions because of it.
I’ve actually recruited two of my friends, and one neighbour, to bring their dogs to Zoomies, and they all love it as well. I recommend Zoomies for everyone!

My finance and I called Zoomies inquiring about their overnight boarding services. Everything seemed okay when we booked a night for our two dogs on Dec 31^st for Jan 2^nd. Later that evening on Dec 31^st around 7 pm we received a call from Zoomies and were asked to bring our dogs in for a trial visit before they stayed overnight. We were asked to bring our dogs in at 630 am to 1130 am on Jan 2 even though we needed boarding services that same day at 1 pm.
Today (Jan 1) I called the company and requested for a trial visit for today as we needed to know if they were able to board our dogs for Jan 2. Sammy the individual working called her boss and asked if we could come in today and we were appreciative of that as they were technically only open for the dogs that were already being boarded overnight and not for daycare.
When I arrived at Zoomies with my 2 dogs I was then informed there would be a charge of $ 27 per dog for a full day visit. I was surprised and disappointed as this was never explained to us previously (the additional charges) and the charges were first mentioned when I was at the business with my 2 dogs ready to drop them off.
I spoke to the owner Craig and informed him of all that had occurred and he said he would talk to his staff and offered his apologies. He stuck by the daycare rate and offered me no other options. Craig even informed me the overnight boarding option was new as of Dec 2014 and was for dogs that had already had a daycare visit. This was surprising for me to hear as this had not been mentioned on Dec 31^st when we initially booked their services. I was unaware of the requirements for a overnight stay (i.e. the additional cost for a daycare visit).
There was a huge barrier in communication here as well as poor customer service!
We are extremely disappointed as we feel there were no other options made available to us as potential customers!

Excellent Service !! Jomo LOVES his Fridays at Zoomies doggy day care !! They’re awesome at Zoomies !!

I started taking my miniature bull terrier here when he was about 4 months old. He’s 8 months now, and visits Zoomies maybe once a week on average. The location is great (for me, I live in NW). All the staff are friendly and really get to know your dog. The facilities are clean and they have no problem letting you go and take a look around and check everything out inside. My pup never comes home stinky or dirty, just good and tired from tons of play time:) He always gets super excited when he realizes we’re going to Zoomies, so I take that as a positive sign.
I also love how they post tons of photos from the day on Facebook, so you can see what your dog was up to.
I’ve yet to try any of their training classes, but I would. They seem to really understand dog behaviour there and pay close attention to how they group the dogs. I noticed as my dog grew and changed they put him with different types of dogs depending on what he needed to socialize with.

The owner is really friendly! They celebrate their 1^st anniversary soon. Great job Zoomies!

Love Zoomies and the staff. My dog gets super excited to have her day at Zoomies. They also carry a full line of toys, games, and food for your pampered pooch. Need some training or agility? They’ve got you covered. Have a big dog that needs a bubble bath? They’ve got extra large wash basins to suds up your pooch
The facility is clean (she never comes home smelling like dog) and she’s always exhausted after a good day of play. I also love how they post pictures on their Facebook page of the day your dog had… now if they could only get that live video stream set up!!!