Sposa Wedding World

at the time of shopping for my wedding dress, my son was 10 month old and going out for dress shopping and feeling special was such luxury. but as any first time and new moms would be i was super limited with time soI limited my self to 4 shops max and thought I should just buy the best one of the ones I have tried from those four shops.
I ended up liking one dress from Sposa ended up pulling the trigger on it but seriously, I did not like my consultant at all. She completely ruined my experience by being unkind and rude to my friends and family who have carved out their precious time to share this special time with me. they were so unimpressed and I was actually embarrassed and disappointed. (we are thick skinned people, not sensitive nor unreasonable)
it doesn’t end there. there were a fews things I did not like about the dress so we ended up changing the top part of the dress a bit and added some rhinestone buttons in the back and my alteration with added buttons ended up costing $ 950! that is about 70% of the cost of my dress.
so, my advise is if you are going there, please voice up when the consultant starting to ruin your experience and ask what their est alteration cost will be should you change anything to the dress or will lose some weight etc.
if I can do it all over again, NEVER AGAIN.

I would not trust this bridal store.
I don’t normally write reviews, even if the customer service is terrible. But for brides who will be investing a lot in dresses, I thought I needed to say something.
If you’re looking for a store that’s mission is to make their brides look and feel amazing, with great customer service and gown selection, I suggest you go somewhere else.
If you’re looking to be treated like a dollar sign and have consultants be shady and withhold information, you’ve found the right place!
I came into this store because I had a designer in mind and they were listed as an authorized dealer. Upon arriving at the store, I was greeted by a consultant (I will withhold her name because she was fairly pleasant, until the end). The consultant didn’t really ask much about the wedding, just what my budget was and when I was looking to buy. I mentioned that when I made an appointment, the receptionist said I could send the styles that I was interested in and they would see if they had samples on hand. The consultant wasn’t prepared for our appointment and never checked and spent the first 10 or so minutes looking for the dresses. She did mention that as an authorized retailer, they could order the dress that I had in mind.
While my consultant was busy preparing for my appointment, during my appointment… I was looking at another dress. I was pretty sure I knew the designer because of their signature details. I asked another consultant «oh is this Mikaella?» (If you’ve seen a Mikaella dress, you know the soft lace) and she hesitates with a pause and responds «oh. No» and quickly walks away. After my appointment, I went online and saw that exact Mikaella dress and Sposa listed as a retailer. Did I just get lied to? If they lie about a designer, you already know, then what else will they lie about?
I ended up picking out 3 dresses to wear. I absolutely loved one of them. But because I am new to this experience, I asked what the designer was. Of course, they didn’t give it to me. I said, I’d really like to take a look at the other designs this designer has so I can be sure that it’s the cut I want. They said the only way they can give me the designer is if I buy this dress. I followed up with asking «didn’t you say that if you didn’t carry a specific style I want, that you could order it?» how can you order something else, when you don’t know the designer?
I understand that the company wants to restrict people from coming into the store, trying on dresses, and leaving with the designer to buy it at another store. But when a bride pays $ 2000.00+ for a gown that will without a doubt need alterations, brides will pay for the company that makes them feel most confident in their abilities. If I have to trust you to alter my dress I just spent $ 2000+ on, you should return the favour and give brides the confidence to know that that dress they’re ordering is the one they want. If you tell a bride that you can order in styles that they don’t have as samples, give them the opportunity to look at the designers you carry. Because at the end, you’re just a hypocrite. You prefer brides to try on dresses from other stores and come to you and ask you to order them. Because how else would they know who and what to order? But you won’t allow a bride who’s already in your store, loving a designer, to be 100% confident in their purchase. I would’ve purchased the dress in a heartbeat, at Sposa, if I could have just calmed my nerves and looked at the designer. I knew I loved the designers style… but at the end, I just couldn’t trust them.
If you are confident about your services, your skillful seamstresses and your competitive prices, then why hide? To me, their unbudging willingness to tell you the designers made me feel like I was potentially wearing a knock-​off. They ripped the tags off the dresses and it escalated my doubts on whether it was a designer gown or something that was made somewhere else.
I’ve had better experiences at a bridal store in a mall where I had no appointment and just walked in (Bryan’s Bridal) then this place. Every other store I went to, told me which designer I was wearing. They were confident in their store and their staff and it makes a difference.
I would suggest going somewhere else, where you can be confident in your purchase. For them to say «I can’t tell you the designer until you swipe your card» I wouldn’t give them too much hope on them giving you the alterations you need either.

I went into Sposa recently to start looking at some dresses for my formal wedding (as opposed to my extremely simple «court wedding», ha). I’d seen a pretty dress in the window before my appointment, so that’s what drew me in.
I went in on a weekday and it was really quiet! The only downside was there was only one consultant working then, and because the bride-​to-​be before me came to her appointment late, I had to wait past my own appointment time for her to finish. It would have been great to have two consultants to avoid this problem!
However once I got started, I found the quietness to be really nice. I pretty much had the entire store to myself!
Now I was told to pick 5 – 6 dresses, but I do understand the reasoning — so as not to get overwhelmed (what I was told) and probably since trying on more dresses means more time, which of course could lead to the delay of someone else’s appointment. I did like that I was able to browse on my own though! You just tell the consultant which dress you like and they’ll take it back to the room. Other places I’ve had consultants be more of the ones pulling dresses for me.
It’s true they won’t tell you what designer or brand you’re trying, but literally every other store I’ve been to so far is the exact same way. It’s a bummer for the customer, but from a business standpoint I do understand why stores do this.
Overall though the appointment went really well, and I was sooo relieved not to feel looked down upon because I wasn’t buying a dress that day (I’m waiting to get family from the States up here). I’ve got their in-​store inventory numbers so I have the exact numbers to look for if I come back, and I certainly will be coming back after my experience.

One of my closest friends is getting married next year. She asked me to come with her, her mom, and one of the bridesmaids to help her find her dress. I always considered this section of Columbia street as the «wedding strip» because of the sheer amount of stores selling wedding dresses/​tuxes etc; I would never know where to start but sure am glad we started at Sposa. The staff was super professional and very friendly. We had tons of questions and concerns and these were all met with insightful answers. They were very accommodating, especially since my friend didn’t really know what she wanted (she went through 3 encyclopedia sized bridal magazines and only got an ‘idea’ of what she wanted).
My friend arrived 15 minutes late (I arrived before she did), one of the girls decided to give her a courtesy call just to ask where she was. I found this very professional — some businesses won’t even do a thing and I like that she was being proactive about the situation.
My only reservation is the price point of the dresses. My friend is on a very limited budget and the lowest price point they had was still well beyond her max spend. But that obviously means we had to go find her dress somewhere else. Other than that, the whole experience was delightful; the dress selection was also pretty good.
I’d give it 3.5÷5, but I’ll round it down to ³⁄₅ stars. Will go back? Yep.

This was a nice experience. Definitely the most professional salon I have been to. The consultant listened to what I wanted, and was very proactive with suggestions. She was also very up front about additional costs with alterations.
They didn’t have exactly what I wanted, but I definitely recommend coming here. It is a great place to visit as your first salon.
Only drawback was that they were no labels in the dresses, so you didn’t know if you were trying dresses from the designer you were looking for.

Purchased my wedding dress here. Edie was amazing so relaxed and not too pushy. The salon had a great feel to it, very classy place.

Came in with a friend for a wedding dress appointment, and even though the entire affair left a bad taste in my mouth… I went back! (!!!)
I understand that some of the reviewers here went to Sposa specifically for certain brands, I’m curious: how did you find out they carried those lines? Was it from previous knowledge of what the dresses looked like, or did the consultant inform you about the lines that you were trying on? For my friend and I, there weren’t actually any tags, so we had no idea if she was trying on a $ 3000 gown or its $ 1500 knock-​off.
I work in an industry that can be considered semi-​retail, and I understand that in the age of Internet, you don’t want customers that put things on, write down all the information, and walk off to buy it on the internet or some wholesale retailer instead of your store. I get that. But I think that instead of essentially assuming your clients are criminals right from the get-​go, you should make them want to buy from YOU by elevating their experience above the competition.
In the end, my bestie ended up buying her gown from a place that 1) sells designer gowns 2) tells you which designer you’re trying on, and 3) average prices were probably $ 1000 more than at Sposa.
I went back to look at bridesmaids dresses one year later. The second visit was mercifully short because nobody looked up from the reception desk and when we came in the salespeople standing around listlessly mostly just stared at us and didn’t offer to help us.

I had an awful experience here and here’s why:
I tried on a number of dresses, nothing wowed me, but I like the shape of one or two dresses. I asked for the designer and the style number so I can look it up online and add it to my folder full of wedding dress ideas. I was told that they don’t know the designer or style number until I paid for and ordered a dress, which is strange because you can’t order a dress if you don’t know the designer or style number. This bothered me, but I had already gone to one or two stores in the area that said very similar things.
By the way, all the designer labels and tags were ripped out of all the dresses I tried on, which I’m pretty sure that’s illegal. So with all this shady business and blatant lying, I decided just to change and leave. As I was leaving I walk close to the front door near their reception desk and I over hear one sales girl explaining to another one (my sales girl) that they know the designers, but they don’t tell the customer because some people copy the designs. It enraged me because they assume the others are doing illegal things when they themselves are the people who are doing the illegal business. Needless to say, I never went back and definitely did not buy my dress from them.

Came here Friday morning for an appointment and worked with Rita, who was amazing. She pointed out how they had the store set up and I was fortunate enough to be there for a sale they had going on of samples. After trying on too many traditional styled dresses the day before, I knew what I wanted. In looking through the sale rack, I found a dress that was on the front window manikin for Bella Sposa and was perfect.
The dressing rooms are spacious and thankfully the curtains close all the way to prevent unnecessary shows. Rita was very helpful with making sure it was done up properly and sat right. The dress fit like a glove and won me over. I was able to hold it until the end of day and come back the next morning with my parents to purchase it. While there were a couple of stitches that need to be repaired, I was told those would be done right away and my dress will be available for pickup in a week! 1 week!
They have quite a few accessories, veils, and shoes to choose from, even if you just want to see what would go well with the dress style you choose. Upon purchasing my dress, I received a booklet of coupons to use for additional items in the store, which is wonderful.
I couldn’t be more pleased with my experience with Sposa and wouldn’t hesitate to recommend it!
Just a note that the shop beside Wedding World is the Bella Sposa store. They are not the same store and if you make an appointment at one, make sure you go to the right location. There is also a store in White Rock.

Purchased my wedding dress here from Gina who was extremely helpful and very patient and kind. The ladies here we’re fabulous in ordering my extra belt for my wedding dress and letting me come in three extra times to try it on. They even let me hold it there for 6 months before my wedding. Great selection and decent sale prices. Sposa has a very attractive boutique look and feel to it. Love the colours they chose to decorate with. However they have a rather mundane accessory selection. Their shoes, jewelry and veils are very traditional and not very well updated. I would suggest looking else where for your accessories.

I didn’t end up buying my dress here but had a good experience. Nice, honest sales people. Very laid back. Nice, higher quality dresses. Lots not my style (larger, poofier, very formal) but I appreciated the quality.

This is a classy bridal salon with lots of Pronovias gowns. Couture styles, real raw silk, cute accessories and good service (not too gushy).