Gap Factory Store

Too messy and unorganized

Welcome to episode #25 of Why I Buy Things on the Internet.
Pricing is no better than shopping at Old Navy, though the quality is worse because the clothes are made for the factory outlet location. I’ve purchased better quality jeans at Costco for less than half the price and found nicer t-​shirts at Joe Fresh for $ 8 vs $ 22. The denim was mis-​categorized and mis-​labelled: I have a 32″ inseam, and the 33″ jeans I tried on ended just above my ankles. The stickers on the outside of all the jeans I tried differed from the shelf label and the inside tag on the jeans.
To boot, it’s crowded in there on a Saturday (of course) and very difficult to find assistance.
The fitting room attendant was lazy, rude and disinterested in her job. She just pointed me to a room with a flick of her hand, and didn’t bother checking how many items I had.
There is a sign on each fitting room instructing customers to throw clothes over the door if a different size or colour is needed. I had a couple such changes and waited for a solid five minutes with no acknowledgement. I stood outside the room and tried to get her attention, but she ran away. I don’t think I’m terribly bad looking, so without taking that personally, I ended up switching them myself.
If you want to see how a jacket or some other outerwear looks (you know, things you don’t need a fitting room to try on), be advised that there’s only one mirror in the store. It’s on the men’s side, FYI.
The cashiers were the shining stars here. They had a very long line moving fast as could be and were very friendly. Gap needs to update their POS, though, since they don’t have chip recognition.
Stick with the sale racks at the regular Gap, where you’ll get better quality products at better prices, and also some good service.

They had extra-​small XS sizes and a good selection of dress shirts and pants.

I love the Gap outlet in general, this is my first time in this location. I’m always comparing shopping here to down across the border, most of the time down south wins. I don’t know if we just got lucky but today we got really great deals similar to the ones down south. 50% off jeans, 6.99 tops, most things were on for 30−60% off. And no border waits!

Not good!
T-​Shirts for 22.99 (Gap price $ 24.95), Polos are $ 32.99 (Gap price $ 34.95), and Jeans for $ 69.99 (Gap price $ 59.95 — $ 79.95)
Sure, there are 20−40% off signs scattered all over the place, but, you’ll find those, and some customer service, at a regular Gap too.
All the items are made specifically for the «Factory Store» and are noticeably lower quality. If you’re looking to save a bit of money on basics, you’d be better off at Old Navy or in the clearance section of a regular Gap.

LOVE Gap Factory Store! So awesome that I no longer have to cross the border to get great deals like these. This is the second location in BC, the first being in Morgan Crossing, which I liked as well but was a bit out of the way for me, in South Surrey. This store is bigger, with more merchandise and styles and the location is great! It just opened up last winter and it’s not where the majority of the other stores are at Queensborough Landing (like the Aldo, Tommy, La Senza etc.) so I didn’t even know it was there for a while. It’s on the other side where the Walmart parking lot is… next to Aeropostale and Banana Republic. I will definitely be heading there to do my Christmas shopping (hey, it’s November already… gotta get on that!) Also if you sign up to be on their coupon list you get a 15% off coupon automatically, which when added to all the promotions they have going on all the time equals one thing… GREAT DEALS!