Panache

I seriously have nothing negative to say about Panache… Maxime is an artist! He’s always so kind, attentive and knows what’s most flattering. He treats each appointment with so much care. I’ve never met such a talented colourist! I highly recommend him– but prepare to spend a lot of money. Well worth the cost, though!

A friend of mine got her hair color at Panache and suggested me the salon. I’ve been wanting to get my hair dyed for a long time now but could not decide on the place I wanted to get it done.
As soon as you step in, someone takes your coat and offers you a drink. The staff is amazing. Everyone gave me a warm and welcoming smile. I got a balayage done by Martine. When you talk to her, you can really tell that she cares about you and that she wants you to leave with a smile on your face. Throughout the process, we had a nice conversation and she really made me comfortable (I’m usually really shy with strangers). She left the product in my hair for about 40 minutes but she came to check up on my color a few times just to make sure it was good. Then, Sasha lead me downstairs to wash my hair. She was very caring and made sure I was comfortable during the whole process. At some point she said she’d leave the toner in my hair for an extra 10 minutes but still came to check up on it every 2 – 3 minutes, just in case. Afterwards, I got a haircut by Jonathan. I usually get haircuts at very cheap places but let me tell you, after today, I won’t be going to those 15 $forahaircut places. Johnathan is nice, efficient and incredible at what he does. I will definitely come back to Panache and ask for him next time I need a haircut.
I was really impressed with the service I got. I left today with a nice honey-​brown color and my hair is still amazingly soft. My ultimate goal is to get silver hair but since I have dark brown asian hair, I will have to go back to the salon and go lighter every time. To be honest, I would rather pay more for a good hair color and fantastic customer service at Panache than paying 100 $ for damaged hair and a color that will last one week. Also, from what I’ve seen, I was not the only satisfied client at the salon, I saw other customers with amazing colors and cuts too.
Overall, Panache really exceeded my expectations. I would definitely recommand this place to a friend.

Horrible experience, unprofessional staff!
To start I should say I left Panache beauty salon with watery eyes, burning scalp, damaged hair, horrible color and a big bump on the back of my neck!
I found Panache beauty salon from their add on Facebook. So I checked their Facebook page and there were very nice photos of their work even with celebrities who had their hair colored and highlighted there. I am going to my cousin’s wedding next week so I thought it would be a good idea to get few highlights. My hair is fairly long; it was chocolate brown on the top with caramel ombré on the last 4 – 5 inches close to the tips.
I called Panache to make an appointment; the guy who took my call gave me an appointment with one of their colorists, Laurent. I went there for consultation few days before my appointment, and I showed Laurent some photos of the color and the model I wanted. He told me he would do balyage on my hair, which has a more natural look. He also said «As your hair does not have its natural color the color might not be as bright as you want it to be».
So I went to Panache yesterday morning for our appointment and I showed Laurent the photos again before he started. He started by bleaching my hair for the highlights. After 1 hour he had my hair washed by one of the assistants, and he told me that my hair was bleached much better than what he expected. After they colored it, Laurent blow-​dried a small section of my hair, as I did not have an appointment for styling. There was nothing! Same old color, same old ombré! No highlights, nothing new!
Laurent said he could remove the color he just put on the highlights and he’ll try a brighter color instead. He also mentioned that I should pay for the new color tubes he was going to use. I explained to him that I had limited budget, but he should try it if he thinks it would get the highlights coming out. So it took them another hour to wash off the color using bleach and put a new color. This time they gave me a blow dryer and a brush and told me to go and dry my hair by myself to see if I like the new color. I dried a section; my hair was light brown on the roots, a mixture of orange and blonde in the middle and dark blonde where I had the ombré from before! Laurent proposed to try another color to fix it!!! This time my whole hair was colored in copper brown with few almost invisible yellowish blonde highlights close to the tips! My scalp was burning and my eyes were tearing up. I also had to dry it again myself to see how the color turned out to be!
Laurent said he was very sorry, he never had such an experience, he knew his job and the problem was MY HAIR! Then he sent me to the cash to make some arrangements for the payment. The guy sitting at the cash told me: «I might sound cheesy but I feel for you» and he added «I cannot let you leave without paying because if my boss comes and sees we did not charge you he will not be happy». Well sir! Will your boss be happy when he sees what you did to my hair?! He told me if he wanted to charge me for the whole 5 hours work I would had to pay $ 250 BUT now he would charge me less for what happened to my hair and I had to pay ONLY $ 194.
So I paid the amount and left with watery eyes, burning scalp, highly damaged hair, awful color and a big bump on the back of my neck from pressing my head against the sink by them when they were coloring and washing my hair for over 5 hrs.

I got my hair colored here two months ago. I had virgin hair, but Yannick did an amazing job with the balayage I wanted. The one thing that threw me off was our lack of communication, as Yannick mainly spoke French. So if you are an English speaker, you might be more comfortable off with a stylist who can speak both languages. Despite that, Yannick still did an amazing job and nailed it — my hair color ended up exactly like the picture I showed him. Look at their Instagram page to see all their lovely work!

For prom day, I came here to get my makeup done!
This salon is gorgeous, and it’s changed a lot compared to older pictures. It’s a lot more modern and appropriate for their style.
There were a lot of people the day I came in, especially since it was prom day. The staff was very welcoming and warm and my makeup artist was even more wonderful.
Marianne is a talented makeup artist whom I’ve been following on Instagram and she has a unique, defined style. I asked for a «not-​too-​dramatic» style and it was perfect. While she was applying makeup on my face, we talked a bit and it was nice, considering the fact that I’m awkward with strangers. At the end, the result was absolutely flattering.
It’s a bit pricey, but you get what you pay for!

Came here last weekend to cut and color my hair. The place is located in the Village, close to Berry Uqam station. The salon is beautiful and everyone is extremely friendly and helpful. My hair dresser was Yannick. He was really nice and knowledgeable. He really took the time to listen to all my questions and made sure we were both in the same page regarding the haircut. He did an awesome job, cut my hair beautifully and took his time to make sure I was happy with the color and the styling. Very good experience, highly recommend it and would be back for sure.

[THE PLACE]: Le Salon Panache… a great atmosphere where you’ll meet an extremely polite team of dynamic individuals who offer excellent service. Who cuts & styles my hair? [THE ARTIST]: Sandy Hogue is a hair stylist with a passion (& gift) for sculpting hair into stunning works of art. She is a true artist. [THE BONUS]: Searching for parking is a personal pet peeve of mine — fortunately it’s never been an issue here as there’s always plenty of available spaces on the street right in front of the salon. Anything else? [THE HONORABLE MENTION]: The modern interior of Panache is lined with humble plywood boards that make the environment look sophisticated, attractive, & decorative. The massive industrial lights & large windows illuminate the salon even on the gloomiest of winter days.

Very nice stuff, Mathieu is just amazing. You have to try Salon Panach