Megabus Montreal

Extremely unprofessional young staff on a power trip. Today and last time I took mega bus about two weeks ago at this same Montréal branch… This young girl with short curly hair was yelling at everyone to stand up and get in line.
Very dirty waiting areas. Very dirty bathrooms. Only a single bathroom for men and woman. No water fountain, pop machine, or anything.
Then as loading into the bus after my partner showed the driver (bald guy) our tickets… He started yelling at him because he needed another number on the ticket which he was shown but didn’t look at it. Then he started yelling at me because I was carrying my partners carry Inna onto the bus in which I actually had to calm him down so I could tell him that it was my partners bag.
Mega bus must treat their employees extremely poorly because they all seem to have a chip on their shoulder.

I’ve been using megabus to travel between montreal and toronto for the past 2 months. I’ve made 5 trips back and forth. Ticket price has ranged from $ 22 to $ 80. I give megabus 2 stars for three reasons. Number one, it’s never reached the destination on time. It’s been 25min to 3 hours late!!! Albeit it took 3 hours extra to reach toronto once because of construction on 401. However I am displeased that even with no traffic and no problems on the road (when I take 6am or arriving at 3am buses), we have never managed to reach on time. I’m lucky if I reach my destination 25min late. The average delay is 45min. I traveled in August and September, so weather was not a reason for the delays.
Second reason for 2 stars, their washrooms are terrible. Clean to begin with but very uncomfortable for females. Very cramped and disgusting. I just avoid drinking water or anything before and during my megabus ride, and try my best to avoid the washroom for the 7 hours or so it takes.
3^rd reason is that the WiFi is weak and not reliable.
Aside from this, seats are ok. The buses have always been clean. Having charging points for each seat was great.

Not much to do while waiting for the megabus to arrive. There is only 1 washroom for both men and women so I suggest heading next door to the skating rink instead. People start to line up around 45min prior to departure time so get there early if you want to get a good seat!

My brother and I just returned from 3 days in Montréal and I took the Megabus both ways (he met me there because he had flown in from Miami – yeah, he is a lucky butt!) The drive to Montréal from Toronto was great. I left at 9am on Tuesday morning from Toronto and the bus was only half-​full. This was great because it allowed me to take up two seats and spread myself out (I am pretty small so I could make myself into a ball and I slept the whole way).
The return was a whole different story.
It has been 2 yrs since I have taken the Megabus to Montréal and the last time I was there, the stop was located indoors. On our way home last night I made the mistake of not double-​checking the address, and I ended up getting my brother and I lost. It turns out that even though you still get to wait indoors for the bus, you still need to go through the outside to get to the entrance of the new stop. This was not the case before.
The stop itself is sparse and there is nothing around. Since my brother and I were taking the 12:15am bus to Toronto, the area looked even more sketchy (imagine dark, dead and gloomy). My brother and I were the first to get on the bus and we went straight to the 2^nd floor and snagged the row in the back hoping that we would be able to sleep using up an extra chair each. Wrong. The bus got packed really quickly and we had to give up the extra chairs. I know, it’s not cool to try to take up extra chairs, but come on, you can’t tell me you have not tried to avoid having someone sit next to you! So, we lost the middle seats to 2 gentlemen and my brother and I got comfortable in each of our corners. Right before we left the station, a man with 2 dogs got on the bus. The man did not exactly smell great, so many people moved from the back of the bus where the man had chosen to sit with his dogs, to the front or bottom of the bus. The 2 gentleman sitting between my brother and I tried to cover their noses, but after 20 minutes or so, they gave up and left their seats. So yeh! For getting the extra seats for my brother and I to stretch on, but neh for having a pretty smelly ride home.
Here is my advice:
*As soon as you arrive, get in line (sit on the chairs against the wall by the window)
*If taking a bus after 9pm, buy food in advance
*After they open the line, you need to walk to the bus located on the street – sometimes not in front of the waiting area. Why park so far? Who the heck knows?
*It gets really cold on the bus. Come prepared with scarves and blankets

So it’s your waiting area for the Megabus. By the way, you can’t wait outside at the bus stop, the lineup actually starts in the building. If you aren’t aware of that, you’d be forced to the back of the line.
I took the 9:00pm bus last night heading back to Toronto, and surprisingly only about 20 people on board. Definitely a lot more comfortable than the 12:30am midnight bus from Toronto, which was full right to every single seat.
I do agree with Jennifer K., which is that there’s not a lot of amenities around the waiting area. You could go inside Le 1000 if the shops are still open, or through the Reso to the Eaton Centre food court for food.

This is the location of the new Megabus station. Really no frills.
Seating onto the bus is regimented. There is a seated line up for an orderly way to grab that seat on the bus which in my mind is good idea!
It looks absolutely makeshift. There is only bathroom so be prepared to wait either to use the one on the bus or wait in line to use the lonely washroom.

This is where you board and being dropped off if you are taking Megabus to or from Montréal.
A little quiet but it is a good as one can chill a little while waiting for the bus.
Ample seating and free wifi. Really close to Metro Bonaventure just a block South.
The sad thing is there is NOTHING interesting around here. I wish there is a pub or something I could have a drink…