Le St-Martin Hotel Particulier

It was ok. It is in a great location, close to shopping, McGill etc. Rooms are very clean and the beds comfortable. Bilingual staff. Wifi connection is great.
I found the $ 150 per night hold for incidentals very unnecessary and unusual. Room service was quick. But was cold every time and coffee was barely warm by the time it got up to the room. Didn’t offer a pot of coffee just sent two coffee cups so there was no way to keep the coffee warm. Better eating down in the restaurant itself… Food was very good with big portions. Knowing this just made the room service very disappointing. The room service hours were also limited. Breakfast 630−1030am weekdays 8−1030am weekends and dinner service 5−10pm. Having some options for later breakfast and late dinner would be nice.
The maids and hotel workers can be very noisy when in the hallways. So don’t expect to sleep in past 9am. Had a issue with a hotel worker talking on his cell phone at 130am while stocking towels in the hallway closets. As well as a 8am wake up call that I didn’t order on the morning of check out. My key card was also disabled about 30 minutes before checkout.
All in all the hotel is beautiful and clean. But nothing super special.

Worse snow storm of the year prediction caused us to abandon our hotel in Quebec City at midnight. We arrived at this hotel at 3 am and were greeted by nice front desk gentleman.
We finally got tucked in for some needed sleep only to be awaken hours later by a long false fire alarm that made us all get dressed, then pounding on doors next to us an hour later, followed a few hours later by a call from the front desk to tell us check out is 11, and we needed to be out by 12 or pay $ 40.
Don’t come here for rest or refuge

Where to start? This hotel defied all of our expectations! Upon arrival they took our bags from our rental car and parked it for it since we were going to utilize their hotel parking during the duration of our stay. The check in process was a breeze and they allowed us have a very early check in. A staff member took our bags to our room and showed us different areas of Montréal on a map that they provided to us in the room. The front desk staff couldn’t have been friendlier throughout our stay. The bed was comfortable and the room was large. The bathroom was surprisingly big and also had a big tub which we didn’t expect. The outside heated pool was really nice at night.
There were zero negatives about our stay at this hotel. If we return to Montréal we wouldn’t think about staying anywhere else. One of the best hotel stays that we have ever had in all of our travels.

So we were going to be in Montréal for a night, and I wanted to stay someplace cool. My wife started looking for rooms at chains where we had points, but I wanted something just a little bit different. Something that fit my image of Montréal as being so close, yet so far culturally speaking.
Nailed it.
The room was beautiful and beautifully decorated. The art was nice, the bed was nice, the sitting area was nice. The bathroom was maybe the best I’ve ever had in a hotel, with white tile, glass shower and gorgeous tub. A tub so big it could comfortably fit even my fat ass. Which I tested out… twice in one day.
In fact, the stay started out perfectly! We arrived on a cruise ship that morning around 8, and headed to the hotel to drop our bags off. I had called the day before to make sure they had a secure place to store our luggage until our room was ready, and the (very friendly) staff did us one better: they actually had our room ready for us at 9:30 AM.
As to location, it’s a 10 – 15 minute walk to the Museum. McGill’s campus is a couple of blocks north, and the amazingly beautiful Cathedral Marie Reine du Monde is a couple of blocks south (I highly recommend Mass in French). Also within three blocks walk is a flagship store for the Roots clothing brand, an Avis car rental facility, plenty of bars, lots of restaurants and patisseries, ice cream, fun shopping, and movie theater. There are, I’m not even joking about this, no fewer than three good coffee places within one block. Yes, including a Tim Horton’s.
But the best compliment I can give this hotel is to repeat something my wife said. As I marveled at the tub, and the view, and the Tivoli stereo that was already playing Montréal’s classical music station as we entered (and which we had on all the time we were in the room, and awake, for excellent mood setting), my wife said, bemusedly, «I’ve never seen you be in a hotel room for ten minutes without complaining about something.»
Yep. That sums it up.

Had a very smooth check in. I was impressed with the Immediate phone call I got asking how I liked my room. Upgraded for $ 20/​night for a bathroom with a soaking tub, high floor, fireplace. The bed was so comfortable. Room was very elegantly decorated. Not too gaudy. Complementary Asian pears and water available during the stay. Great front desk staff. Good location. Also I asked for scissors and a band aid during the stay and this was promptly provided. Downside is construction but the noise stops during sleeping hours. So happy I ended up here from Expedia.

My friend and I stayed here for four days and here’s my review:
Good:
–You cannot beat the location. Right in the heart of downtown and steps away from the Metro, it’s a prime location. That being said there’s always construction/​traffic going on so if you don’t mind that, it’s a great area.
–The room we had was perfect: Two comfortable plush beds, TV, microwave, fridge, coffee maker, etc. The bathroom is a bit weird since there is a window between the shower and the living room. Not sure if voyerism in the shower is a thing in Montréal, eh? But a big plus for the hot water pressure! Bathrobes and slippers are available too.
–There is a pool and fitness center which we didn’t use, but I did take a peek and it looked really nice.
–Despite being in the middle of everything, the hotel is very quiet. It has somewhat strict rules about noise so I wouldn’t suggest the hotel as a place to bring young children. It is nice after a night of partying to come to a quiet hotel.
–Free wifi. Spotty at times but it did the trick, I was able to use it when necessary.
Not so Good
–Housekeeping overall was ok, there was a few spastic moments, but nothing that would cause me for concern. They do keep this place very very clean.
–I had forgotten my sunglasses at a cousin’s house and she dropped it off at the front desk for me, the first time I asked the girl she barely looked around and said nothing was there. Tried again before we left and no nice. I would think they could’ve kept it there with my info or simply brought it up to my room or left a message.
I think overall it is worth the money, the location you can’t beat and the service was overall great. I would try this hotel again.

My husband and I stayed here recently while in town for Osheaga.
It was nice coming home everyday from the festival to a gorgeous, sparkling clean hotel.
The location is fantastic — under a 5 minute walk to the metro, shopping, restaurants and nightlife.
The hotel itself is clean and nicely decorated. There is a bar with outdoor seating that is open until 11pm.
Great security — no one can access the building without a key after 11 pm, and no one can access any floor but their own.
There is a pool — I hungout here most of the day when I didn’t feel like going to the festival early.
Would recommend 100% and would certainly return next time.

Stayed here while in Montréal on business. The hotel is centrally located downtown and within walking distance to the business district as well as many restaurants and shops. This was critical for this trip, and St. Martin served this purpose well.
The hotel is fairly modern and very clean. The room was larger than average and the beds were very comfortable. The bathroom was extremely nice and the shower was one of those see through walls that can be viewed from the bed.
The only complaint I have is that the walls were very thin. There was a point in the night where I could hear every word of conversation from the people next door. I was on the brink of complaining, but managed to fall asleep as I had a long day coming up.
Overall, this was a really nice hotel and I had a great stay, minus the noise through the walls. The location is a huge draw and should definitely be considered for anyone who needs to be in the downtown area.

Fantastic 2-​night stay. Nice, clean hotel in a great location downtown, right by a Métro station.
The room was beautiful and spacious, great shower and tub. Super comfortable bed. I wish the door to the corridor blocked more noise though, since I woke up both days by the sound of my neighbors’ door.
Special mention to Lucie at the lobby for her exceptionally courteous and friendly service.

I did some research and with the price I paid for a weekend in this hotel… I think I scored.
Free wi-​fi, small but decent sized fitness center and an outdoor pool with a mini waterfall built into it. Also the location in between two metro stations was a plus.
Caroline street is only a few blocks to the south and there is plenty of restaurants all around.
And as for my room, my bed was super comfy and the shower has a glass window that looks directly into the room. Pretty neat stuff.
Ice was scarce and the elevator did take a bit of some time, but other than that, I had a pretty good time here.

This is my 2^nd stay at this hotel, both times on business trips. The hotel is located right on the corner of Maisonneuve and Metcalfe and is pretty much central to shopping, restaurants, the Metro, etc. The hotel is clean and the staff are very friendly.
I booked the Grand Lux room with the fireplace. It was a nice layout! The bathroom had a separate shower and claw-​foot bathtub. Three louvered sliding doors separated the bathroom from the bedroom. There was a little «fireplace» in the corner, but it didn’t actually have fire. It was one of those ones with the fake logs in front with flames projected onto a screen to simulate fire. It was cute and nice for some nighttime light. I liked it! The room was a good size with a nice work desk area. I was able to get work done without many distractions.
I was out most evenings during their 5−8pm turn-​down service where they come around with a cart of free snacks, but did catch it once. I grabbed a couple of bottles of water and a bag of chips in case I got peckish. It’s a nice touch!
I found the WiFi to be a little slow, but it’s free and was good enough for me to check my mail and access websites. That you could connect up to 5 devices was a nice feature.
The service is friendly and the location is great! I’d stay here again for sure!

So the hotel was really good! Gym disappointed, but the pool more than made up for it. We got a surprise charge for extra guests, but I guess that’s just policy. It’s $ 20/​night per person extra that you have. Loved the area and the room though!

My friends booked this hotel, so I expected the worst. It was actually probably too nice for the group of guys I was with. The room was nicely appointed and the location is perfect for anything you want to do downtown. I would definitely recommend this place to families or business travelers. Check-​in was really slow, but I guess that is something you deal with when you skip the big chains. Overall I was pleasantly surprised.

My husband took me to Montréal on a weekend getaway recently and we stayed at the St. Martin Hotel.
The hotel is very clean and the staff are nice. I was slightly disappointed that it took us 25 minutes to check in though because they only had 1 staff member working the front desk at 8pm on a Friday night.
I don’t know if all the rooms are like this, but our room had a glass wall separating the bedroom and the bathroom, so one person can lie in bed and watch the other person take a shower (!). Great for lovers on a romantic getaway, but probably not so great for roommates or «just friends» sharing a room on a trip. There was a wooden sliding door with slats/​blinds on it though, so you can close the door and blinds for privacy. However, the person in the bedroom has control of the sliding door, the person in the shower has no control of the door. You have been warned…
I loved the fact that this hotel is just across the street from the Metcalfe and de Maisonneuve entrance/​exit of the Cours de Montréal, so when the weather is terrible, you can just duck into the Cours de Montréal and access all the other downtown malls, including the VIA train station, all underground.
Now on the website, they state that they have a «turn-​down service» where they come around with a cart of free treats (nuts, chocolate, chips, etc.) between 5pm and 8pm. Other reviewers have mentioned this too. Unfortunately, we never got to experience this :(
The WiFi is really fast and reliable.
Toiletries are from «Acca Kapa,» which I had never heard of, but when I looked them up online, I found that «Acca Kappa» (with 2 p’s) is a company in Italy that makes luxury spa products. I am looking at the toiletries from the hotel right now and they all only have 1 p in «Acca Kapa,» so I don’t know what’s up with that (?!?).
Overall, a clean hotel that looks very new. I would stay here again.

I stayed at Le St-​Martin on a recent trip to Montréal and I really enjoyed it.
+ First of all, the people working here are so, so friendly. (I think everyone in Montréal is super friendly though.)
+ Then, the rooms are really, really nice — spacious with comfy beds and good showers.
+ Thirdly, the location is good, fairly close to a metro stop even.
+ And finally the price was more than reasonable.
They have a restaurant onsite that also offers what may have been the best room service breakfast I’ve ever had. And free Wi-​Fi. I would definitely stay here again!

This is a lovely hotel, well managed with comfortable rooms. It has a certain quirkiness to it that is unique to the Québécois culture (the safari hats that the concierge wear, for example).
I stayed with a friend. We had two beds, the room was large as was the bathroom. The glass wall (with shutters) between the shower and the bedroom was another quirky but cool detail.
Beds are comfy, wifi is free, mini bar fridge, and late afternoon (free!) snack lady that knocks at your door. Very prompt room cleaning as well.
I recommend this hotel, and will come again. Centrally located in downtown Montréal.

Le St. Martin Hotel Particulier is a very nice luxury boutique hotel. We stayed in room 904 from 22 July to 27July 2014 (still checked in at the time of this review). The room type we booked is the Verriere Suite. It has huge windows that span the length of the room over looking Boul. de Maisonneuve. The room was a little smaller than it looks on the pictures on the website, but over all it is a good sized room. The bedroom area had a fire place with a small chair and ottoman. It would have been nicer to have a second chair and a small coffee table or something so we could sit together to have coffee or do some work. The bed was super comfy and luxurious! It was hard to get up and out of it every morning because it was so fantastic! There was plenty of storage space so we could fully unpack our luggage. The closet is not huge, but we brought our own hangers from home and made it work. The bathroom was a gem! The real icing on the cake for me. The tub was so huge I could almost take a swim and the shower head had great water pressure. There is also a TV in the bathroom which was great! I could watch CNN every morning from the comfort of the bathtub! The counter had his and hers sinks which was very helpful in the mornings, I only wish there were some shelves to store toiletries and makeup. Our counter was literally covered with stuff because there was no space and that was a little hard to navigate. There is a magnified makeup mirror near the counter which was very helpful, however the lighting in the bathroom is not the greatest — but I make it work. There is a small desk area with outlets and a reading lamp which served as a great place to research activities and restaurants during our stay. Housekeeping did a great job every morning, save for a few inconsistencies. Some mornings the coffee mugs/​supplies were left in the bathroom and not where they originated near the coffee maker. Also, a lot of mornings the had soap was not replenished. For two days we had only a sliver of soap which was a bit ridiculous. Over all this was a great stay! Customer service was super helpful in allowing us to store a bicycle in the luggage room although it was against protocol. My boyfriend is a cyclist and having unlimited, immediate access to his bike is crucial for him. We greatly appreciated the front desk accommodating us on that! I would most certainly stay here again! No major complaints from me!

I don’t usually write bad reviews. about once a year I end up somewhere I feel deserves it though. this one is it.
I stayed with a large group. we had about 25 rooms. I have never heard so many complaints about staff being rude and unaccommodating in our party… it was almost comical.
the hotel is great but if u want to be treated like shit, this is ur spot. maybe some people like that. maybe we didn’t look or speak the part of such a French boutique… oh well. there are much better spots for next time.

This hotel, a little Valentine’s Day treat we gifted ourselves, is an awesome establishment.
Not only were the staff super courteous and easy to deal with, but our room was phenomenal. Windows from ceiling to floor spanned the entire room (Verriere room — stay in that one!) and gave a cool view over Maisonneuve. Despite being in the heart of downtown, we heard nothing from the street which was a pleasant surprise.
The bathroom was beautiful as well and had double sinks with a gorgeous jet tub.
A nice surprise came along around 6 pm where free snacks were being offered to the guests (sodas, juice, chips, etc) — I found this to be a nice touch!
All in all, a great hotel. Possibly one of my favorites in Montréal so far! Stay here — I promise you won’t regret it.

Le St-​Martin m’a énormément plu. Le personnel y est très gentil et le hall est décoré avec goût. J’ai opté pour la chambre verrière et j’ai été très satisfaite de mon choix. La vue est fantastique avec toute ces grandes fenêtres. C’est très grand, bien décoré et la salle de bain est très pratique (2 lavabos, une douche vitrée et un bain podium). J’ai bien aimé le foyer et le lit était extrêmement confortable.

What a gorgeous hotel!
I’ll admit it, I usually skimp when it comes to hotel accommodations while on vacation. My thinking that if I am on vaycay, I am going to spend the least amount of time possible up in my room. I don’t know if I could go back to that frame of thought though after staying at such an upscale hotel.
Le St-​Martin is beautiful on the inside and out. The crackling fireplace was always going, warming up the luxurious lobby where leather couches welcomed you to take a load off from a day of pounding the pavement. Chandeliers and a spiral staircase add touches of elegance ti this 5 star hotel.
The staff was always friendly and willing to help give directions or recommendations. Each member being professional and affable our entire stay.
The rooms were glorious! The décor was sophisticated and cozy, and the beds were decked out with the plushy, warm down comforters and pillows that made nap time an everyday must. Even the basic room had a huge whirlpool tub and double sinks, perfect for two girls! The room had a Keurig coffee maker, but lacked any crème or sugar. However, if you happen to be in your room later in the afternoon, someone will come knocking on your door to offer you tea or coffee and you can always request the proper accouterments from reception if need be.
Free wifi is a great added plus, as is the close proximity to the Metro Station (Peel or McGill). Le St-​Martin Hotel is right in the heart of activity, close to shopping and downtown and great bars and restaurants.
The gym is small, only one tredmill, one eliptical and one bike. but heck, who wants to work out on vacation anyway?! The pool is also very small, as is the space, so if you are looking for a summertime hotel where a hit or miss is the availability to lounge by a pool, this might not be your spot.
Late checkout is an added fee, but they are willing to hold your bags for you at no cost if you have time left to explore the city before departing.
Highly recommended for couples looking for a romantic spot, friends on the get-​away or a business traveler. I’d say not the best family spot or hotel for kids.