Hotel Travelodge Montreal Centre

I booked into this hotel for June 22 – 24, 2016. First time in Montréal Canada and does not speak French. But I am sure lots of people do speak English as well specially the once working in Customer Service if I have questions.
June 20, 2016
12:50am (US) 3:50am (Canada)
I called to ask a few question. Followed instruction on the phone and pressed 2 for operator/​front desk then a GUY answered:
AGENT: This is the front desk
ME: Hi how are you. I am sorry I can only speak Englsih (wd to the highest level politeness).
AGENT: I just said this is the front desk didn’t I?
ME: (shocked)
Oh wow! Is that how you talk to your hotel guests???
AGENT: hold on…(music playing meaning i was put on hold :)
after 5 minutes I hanged up and called again and same person answered.
AGENT: Front desk
ME: Hi again. I was the guest you just talked to few minutes ago. You put me on hold and never came back? May I know your name please?
AGENT: Why should I give you my name?! I don’t wanna give you my name?!
ME: Well I am a guest that’s gonna be staying there on the 22^nd and i wanna know who I’m speaking to right now.
AGENT: No! I don’t wanna tell you my name, I don’t need to and I am not going to!!!
and HANGED UP!!!
Called HOTELS​.COM, reported and cancelled. I would rather sleep at the airport benches or park.
Seriously!!!
I didn’t mind the negative review about the hotel since I am just gonna pick up my daughter and have a place to sleep at for a couple of nights. Location is what I was after of. But with the rudeness of that guy who was on duty that time? Unbelievable. WOW!!!
Paging Mr. Manager, are you keeping this guy who was on duty on June 20, 2016 at 12:50am (US) wich was 3:50 am (Canada)???

I wanted to hate this place – I was only staying because it was literally the cheapest option for a conference I attended in March. I’ll be brutally honest, I got what I paid for: the tiniest hotel room I’ve ever been in, with 4 single beds (2 lofted which both used the same moveable ladder for access), a shower barely big enough for one person, and not nearly enough room for all 4 people to hang their coats let alone store their luggage for 3 nights/​4 days at a conference.
But the room was clean, it was cheap, and the location was to die for – I walked just a few blocks through Chinatown every day to get to the Convention Center, never questioned where I was going to eat for cheap (one can never beat prices in Chinatown), and how much time do you really spend in your room at a conference anyway?
It’s a no-​frills option for the person who needs a bed on a budget.

We were okay with the room being smaller than our university dorm room, but not okay with it being dirtier. White crusty stain on the bed sheet, sticky carpet floor, mildewed window in the washroom, dried red liquid on the floor in the washroom, children’s toy under the bed from a previous occupant, sticky side tables and oil stains on the wall.
On the last day when we tried to get our «free continental breakfast», we were told that their records showed only one occupant and the other person would have to go talk to the front desk. Our receipt clearly stated that breakfast was included for both occupants. We left angry and hungry and we will not be coming back ever again.
Do yourself a favor and spend the extra $ 20 a night for somewhere clean and respectable!

Based on other reviews, you’d think this place really sucks, or is a total dump: you’d be wrong (like I was). It’s amazing for the money… I’d even say that it’s good! However, to give a nod to the other people, who apparently feel like they need therapy because they stayed here, here’s some advice: if you don’t believe me, go to the hotel’s website. They provide the actual square footage (also in meters), as well as accurate photos of the rooms.
This place is modern and CLEAN. All room models are small. It feels very European. This city has more amazing restaurants, museums, and shops than you’ll have time to experience: get out of your room!
There’s a gym. There’s a cute gift shop with currency exchange. There are vending machines and ice. There’s a restaurant that provides free continental breakfast. Breakfast includes hardboiled eggs, fresh fruit like melon and pineapple, yogurt, fresh pastries (good croissants!), cheese slices, bread (toasters available), cereals, fresh juices, and coffee.
The beds are firm, yes… but comfortable. Blankets and pillows are good. Air control works fine. Coffee maker in room on spacious desk (with drawers). Adjustable heater in bathroom is great. Opening window in bathroom is nice to have. Water temperature and pressure are great. Plenty of clean towels and amenities.
Location, location, location! Catty corner to grocery store (IGA), which is attached to giant shopping center. Chinatown is at your back, seriously… walk out to your left, then left down street for amazing pastries at Patisserie Harmonie. Or, walk out to your right, then right down the street for the most succulent dumplings you’ll ever have the pleasure of tasting at Mai Xian Yuang (sign has smiley face, says DUMPLINGS).
Relax, enjoy your time here, and absorb the city!

The Good:
Probably the most economical option in the downtown/​Chinatown area
Location is incredibly convenient and very central, especially if you plan on taking the airport shuttle
wifi is free
There is a gift shop within the hotel, which has stamps
There’s a gym with bikes, treadmill, weights
The bad:
The rooms are tiny, would be nice to have a mini fridge!
One of the reception staff were quite rude to me, I saw her white-​out something on a? receipt/​contract/​room agreement I had already signed and she wouldn’t own up to it, saying that neither of us is allowed to see what was written so she had to white it out (but we both already saw it). I’m quite sure it’s illegal to alter a document after it’s been signed
They take a hard copy of your credit card even after charging it, which means that anyone who finds that sheet of paper can use my card if they don’t do a good do of shredding things.
The meh:
Breakfast was at the low-​end of average at this price point. Coffee/​Tea, toast, pastries, fresh apples/​bananas/​sliced tomatoes, yogurt, dry cereal
So would I stay here again? Only if it was cheaper than everywhere else.

Absolutely the worst hotel I have ever stayed at! Smallest room, most uncomfortable bed, the paint was falling off the walls, our bathroom door wouldn’t close, the A/​C made the worst high pitched noise… I can honestly go on for ever! The staff was fairly nice but also said they could do anything for us. Definitely wouldn’t ever stay there again!

I only write reviews when I feel strongly about an experience. I would advise against staying at this hotel. I don’t mind a cheap stay but this hotel failed because of the rude and unhelpful service. The woman at the front desk was muttering about me under her breath. She refused to give us the room we booked and told one of us that someone would have to sleep on the floor!
Major problem was that the Wifi wouldn’t work AT ALL the entire night that we were there. Many travelers really depend on being able to connect to the internet.
Also, the parking that had been advertised was full. We had to slug our big bags across a few blocks late at night as a result of having to park at the nearest underground parking garage.
I want my money refunded.

We booked a room here based on their claims of available parking. Upon arrival, we were told not only is the parking extra charge, which is understandable, but that actual available is virtually non-​existent. So much so that they have directions to a nearby parking garage pre-​printed for guests. If we had known this, we would’ve picked a different hotel.
The room itself was comically small. We’ve travelled to Hong Kong where the hotel rooms are notoriously small. This room made our HK hotel room seem like a mansion. We nearly couldn’t get our luggage past the door because they installed the door to swing into a bed (instead of the wall) and caused the door opening to be artificially narrow. One of the mattresses feels like a half-​inch layer of foam on top of a slab of granite. The shower adjustment is frozen stuck so you only get a little more than a drizzle. The wifi is a bit faster than 1980s dial-​up and the connection just as reliable. The breakfast consists of mostly vegetarian fare. The only protein is the pre-​packaged peanut butter spread. The coffee tastes like the premium stuff you’d find at Dollar Tree.
The worst part about the room is the dankness. All the sheets feel clammy to the touch. The carpet feels damp and sticky. If you hand-​wash something and hang it up, it will not dry in fewer than 2 days & nights. All this was with the AC cranked full to 65°F.
The only pro to this place is its location. It’s very close to China town and other shopping venues. But I suspect there are far better choices in the area for less.

The staff is great! I had a few guests staying there and had a few problems with their room, but the assistant manager, Naja, made sure those problems were taken care of. He really took care of them and made sure their stay was perfect! When making reservations or staying there, I highly recommend you ask for Naja.

Note: This is a Travelodge. If you want a five star experience, this is not it.
Now, let me tell you what is fantastic about this, and why I would come back here in a heart beat.
The rooms are small — but this in Montréal. If you’re doing anything in your room other than sleeping then you’re doing it wrong. Breakfast is free. It feels like a hostel when you’re in the breakfast room — international experience as people all fill their faces, sneak some food into their bags, and head out for the day.
It’s right beside China Town (which is a great place to be.) It’s walking to the subway, it’s walking to the bus. It’s walking to the city, it’s walking to the water. It’s perfectly located.
You can easily walk from the Train Station to this hotel without hating yourself.
Aside from the small rooms — there’s no reason not to stay here.
Mind you, if you like a big room, and a TV that works — this place is not for you. Just keep that in mind.
Personally, the fact that it’s near the big energy building (giant glowing logo marking its position in the night) was a nice bonus for me too. Could never get lost.

Okay, this place is not for everyone, but it does have its advantages.
First off, know that it’s more of a dorm than a hotel. The rooms are small, but clean. The beds a as hard as a rock (which I prefer to super-​squishy) and there are almost zero amenities. I think the place has ONE ice machine. The «continent» referred to in the continental breakfast is Africa. A few types of stale rolls, cheap cereal and (if you’re lucky) a piece of fruit. If you’re over 50 and make decent money. try somewhere else.
The good news is that it’s very close to a big shopping market (and a liquor store) so if you’re staying more than a couple of days you can save some money instead of eating out all the time. I got in for $ 92/​night on priceline at a time when everything else was booked. Will work in a pinch, but it’s definitely spartan.

Holy crap the rooms are small. Felt like I was in a cruise cabin rather than a hotel room! Great downtown Montréal location but seriously, don’t come here with high standards.
Not recommended for elderly or those with back problems. We slept on BUNK BEDS! And since the top ones are bolted to the walls and I got a bottom bunk, I didn’t sleep well all night… paranoid that I would wake up paralyzed and crushed. Air conditioning only had 2 settings: walk in freezer-​cold and tropical moldy humid.
Lobby is nice and staff are friendly. Wifi is SO slow. Parking is $ 19 at the hotel and allows in/​outs but since there’s only 20 spots it’s first come first serve. If you don’t get one, you’ll have to park a few blocks away also for $ 19 but no ins/​outs! :(
They do provide adequately sized towels, shampoo/​conditioner, and body lotion. And we don’t book hotels to stay at them all day so I’d reserve again if there wasn’t anything more affordable.

My wife and I have been here two days, with two more to go. Room is tiny, shower is tiny, bed is tiny. Shower head is broken, ice machine doesn’t work, breakfast is terrible, wi-​fi is poor (weak signal everywhere in the building). But it’s a good location, and the staff has been friendly, so I give it two stars.

We only checked the Unilocal reviews after booking this hotel (if I had read the other reviews before, I probably would have booked somewhere else). Upon arrival we were a bit apprehensive because of what others had said, but I didn’t think it was as bad as previous reviews, especially considering the price. This review is rated ³⁄₅ mainly due to the location and price ($ 56/​night on weekends in the winter for one double bed). Definitely the place to stay if you’re on a tight budget.
Positives:
Price — super cheap. You would be very hard-​pressed to find another hotel for this price in this area.
Location — great downtown location. Right around the corner from the Metropolis, China town, the subway stop, rue Sainte Catherine and about a kilometre from the train station.
Customer service — Both receptionists were very friendly and helpful, even when you stumble back into the hotel at night after being at a bar for a few hours ;)
Free WIFI — it was a little difficult to get connected, but once you have the connection, it works fine — even on my old beast of a laptop.
Free continental buffet breakfast — It’s a pretty sparse breakfast (cereal, toast, croissants, coffee, tea, juice, some orange slices), but it’s free! lol
Negatives:
Parking is extra.
There is definitely a bit of a damp, musty smell to the room.
You have to pay for local calls.
Cable TV was fuzzy (but when you’re in Montréal, why would you be watching TV anyway?!)
Super small shower. The smallest shower I’ve ever seen anywhere. It was very difficult to scrub up without touching the shower curtain or tiles: S When I was done towelling myself off, I noticed a very long black hair on my stomach… I’m a redhead and Joel has short hair… so not sure if it came off the towel or the shower somewhere *barf*

Staying in downtown Montréal can be expensive, and this is probably one of the only affordable recognizable chain names in the city’s core. And that’s where it stops.
The rooms are extremely spartan, the case goods are non-​existent (shelving instead) and the bathrooms have a tiny shower compartment (not a tub-​shower combo). Then, you have to deal with parking. It was so expensive that I found free street parking about 4 miles north of the hotel and used the Metro to park/​pick-​up the car. Overall, this hotel is kind of dismal. On the flip side, for a reasonable price, you get an excellent breakfast on the 2^nd floor mezzanine and the location, at Boulevards Rene-​Levesque and Saint Laurent, is about as good as it gets… you can walk to many of the downtown attractions in this phenomenal city. Caution: the price can climb when there are special events in town. At that point, it’s way better to stay in the suburbs at a nicer hotel and have a rental car… and you just about break-​even.

I have to update my review for this Travelodge. We recently stayed here again, and it was completely disgusting. The only good thing, was that there was climate control. Other than that:
–The room stunk of wet dog.
–Early in the morning, I would awaken to the smell of cigarette smoke, even in the hallway.
–The complimentary breakfast was disgusting. The bread was hard and dry.
–The wifi did not work, even in the lobby. So I was forced to use my cell phone to check my email, which cost me about $ 80 in fees.
–The television barely recieved five random channels at a time, they would fade in and out.
For over $ 100 per night, this place is a total dump. There are many better hotels in the area to stay at that are cheaper.

upon entering our sleeping quarters at Travelodge I couldn’t stop the sinking sensation that slowly spread throughout my body. The room was habitable, yet barely so. Had we been paying a nominal fee normally associated with a low-​end budget hostel in Nicaragua I would have been ecstatic, yet here we were in Montréal, and due to lack of available inventory we were essentially relegated to paying $ 130/​night for a room with rickety wrought iron bunk beds, a grainy 11 inch TV perched at a neck straining level in the far corner of the room and an indeterminate stench that permeated throughout.
To be fair I should mention that a continental breakfast and WiFi were included in the rate, yet the WiFi was unreliable and at breakfast we were forced to forage for the few remaining scraps of fruit and other miscellaneous breakfast items deemed unpalatable by previous hotel guests. A good olé hangover breakfast it was not!
On a more positive note-​the staff were incredibly friendly and did try and do their best to offer directions, tips on the city… However you should avoid staying here unless it is absolutely necessary.

I stayed here last weekend and was quite surprised by this place but not in a good way.
I know where the Travelodge sits on the hierarchy of quality hotels but after staying at this location I felt as if this brand dropped a few spots on that list.
The check in process wasn’t terrible but they did require the additional $ 100 in case you trash the room. When I got to my room I was shocked at the size of it. I didn’t need anything big or fancy but the thing was tiny.
Worse yet was the bed which was as comfortable as the stained carpet probably was to sleep on. The unit was clean and they offered decent bathroom products along with an in room coffee maker.
I was out with friends quite late and got back to my room to hear the people next to me just having a normal conversation but I could hear every word they were saying through the paper thin walls.
I checked out easily and left town wondering if Travelodge’s head office knows what they have in this downtown property in one of the busiest tourism cities in North America.
A big let down.

Have I ever stayed at a worse hotel than this? Maybe in Eastern Europe after a trucker i hitchhiked with dropped me off there. Ok, i didn’t really hitch hike through eastern Europe, nor stay at sketchy hostels, but you get the point.
This hotel has nothing more going for it than its location, and maybe some friendly reception desk staff. The hotel is located about 10 minutes walk from the hip /​shopping center area (Rue St. Catherine) and 7 minutes walk from Basilica Notre Dame and the Old Port. All of the rooms are tiny (yes i had the pleasure of trying out two rooms within 4 hours), smelly, and not clean. In the first room, which was not ready at 11 am and was still being cleaned, was not clean what so ever. The sheets on the double bed were simply made but not changed. It was visible that someone had slept on them previously. The pull out sofa was missing pillows (they were not in the closet nor the dresser).
Unhygienic conditions are a good enough reason to complain and switch rooms. The attendant at the front desk offered to either give me new sheets have me put them on or put me in a different room with 4 separate beds (2 bunk beds). While the sheets were clean, everything else was dirtier. The metal string by which you turn a lamp on, was all covered with slimy and sticky dirt and the carpets weren’t the cleanest either. The carpets in the public areas such as hallways and elevators, were extremely dirty and seemed to never have been cleaned. Because of the smell and poor laundry detergents, my friend had an allergic reaction and began to both cough a lot as well as itch intensely (hopefully this wasn’t bed bugs, which have come to be everywhere recently.) To make matters worse, there were loud shrieks, yells, and glass bottles breaking in the room next door. After 3.5 hours of hell, we decided to get up and leave. The receptionist which had moved me rooms earlier in the night refunded all of my money including parking, as if he knew of the conditions and this was standard policy. When packing the car up in the underground garage, two young adults (in their early 20s) just randomly showed up there, swearing, cursing, and smoking right underneath the hotel, in the parking garage. As i was checking out, the 2 guys just randomly walked out through the emergency exit door, which is designed to be closed most of the time. I think they were outsiders, not staying at the hotel, but maybe just crashing a party or something.
Refunding brings me to the next point, of paying for your room. Usually at all normal hotels you provide a credit card, which is charged upon check Yout for the hotel rate plus any expenses (restaurant, business center, etc.) Here they placed a pre-​authorization for the entire sum of that 1 night’s stay plus $ 100. Why the extra hundred still baffles me. Also for some unknown reason to me, the receptionist upon check-​in also made a hard, carbon copy of the card, as if to double charge. With the pre-​authorization deleted i immediately had to close that card down to avoid future fraudulent charges. Tube pre-​authorization receipt had all pertinent information to stealing one’s credit card.
If you would like the convenience of being close to all of Montréal’s famous areas, as well as closing your credit card after your stay, then by all means stay here. For just a little more, you can rent Marriott’s Residence Inn, which is clean, comfortable, and has good breakfasts.
Overall grade, D+ for location’ and the friendly and happy staff at the reception desk.

This is one of the cheapest. ugliest places to stay in mtl especially with the area that it’s in. Also if you have kids with you please try to stay somewhere safer. The rooms are from the 60’s also not been renovated in years…