Big Smoke Burger

I really enjoy this place and it is my favorite of the chain burgers. Never had anything but a delicious juicy patty made the way I want. My only complaint is the price; $ 10 for a 4oz cheeseburher and a root beer or $ 15 for a combo is crazy but then again everywhere seems to be raising their prices lately so I guess it’s to be expected. Would be nice of they offered some low cost specials. The fries are good and thick, but the onion rings had too much seasoning and I found it hard to eat more than a couple. Still though, I can appreciate the fresh patties (taste like my old man used to make on the bbq, but none of the swearing when the propane runs out) and that keeps me coming back

The beef burger is really satisfying and the toppings have always been fresh, but BSB is definitely more expensive than burger joints of similar quality. The main advantage here is the convenience of the location (in Square One).
Classic 6oz beef burger (not combo) is $ 6.79 — you choose from ketchup, mustard, mayo, jalapeños, pickles, red onion, tomato, lettuce.
Switching to Halal costs $ 1.49 — I really, really appreciate the option but this is steep for Mississauga when there are options like Burger Factory and On The Bun.
BSB has some good signature toppings like sautéed mushrooms and carmelized onions for a surcharge. Hoping they bring back goat cheese and feta cheese!

I used to come here a lot when they first opened, ordering the classic chicken burger. It’s pretty good. Expensive for a burger ($ 9) but it was freshly made in front of you. Last time I was here, i had the most unprofessional service. I waited 30 minutes for a burger that they forgot about. When I kept asking where my burger was they kept saying it was next (but they just put the chicken on the grill. After 30 minute and about 5 – 7 people getting their food ahead of me I asked for my money back. I couldn’t wait longer, and had to return to work. They literally threw my money back at me and whipped the burger in the trash. All done by the manager. I will NEVER be back here after this experience.
Maybe at another mall but not square one
Food ⁴⁄₅
Management/​Experience ⁰⁄₅
Price ²⁄₅

Oh man. This is such a disappointing review for me to write. I love Big Smoke Burger on Yonge Street. I had a pretty good Big Smoke Burger experience on King West. I was hoping that this closer-​to-​home Big Smoke location would at least be good, but it was not. Unfortunately I’m not going to have my Big Smoke cravings satisfied without having to drive to Toronto.
So I order the spicy burger combo and I watch the dude slap my patty on the grill. So far so good. I then watch the grill continuously flare up. I really had to restrain myself from being a back-​seat griller and shouting out, «Hey, buddy, how about you try controlling those flare ups, please.» I didn’t want to be one of those people so I said nothing.
I also said nothing as I continued to watch my patty shrink ever so quickly because of all the flare ups. I continued to say nothing as the dude flipped my patty over and over again when what I really wanted to do was yell at the top of my lungs, «Dude, that patty must be done by now with all the direct fire it’s received. Pull it now!»
Just as the dude is about to pull my patty off the grill, the other guy says, «It’s a spicy,» so the first guy puts my surely overcooked patty back on the grill and covers it with grilled onions to warm up the onions. They left that overcooked patty with the onions on the grill for another three minutes or so as my burger loving soul died a little more. Finally he pulled the patty.
What did I end up with? A creosote covered charcoal briquette. Black on the outside, dry as MDF on the inside. I knew this was happening. I knew this was happening and I said nothing because I assumed people who are paid to cook burgers everyday know more than I and because I didn’t want to be one of those people. This is what happens when you restrain yourself because you don’t want to be one of those people. You end up with a dangerously blackened (seriously dangerous, read the studies about blackened grill meats) burger and a little of your soul dying as a good burger goes up in flames (literally!). I would have brought it back, but I was in a big rush and I didn’t have time to watch them ruin another patty.
The Big Smoke head office people need to get on this situation and do some remedial training for this crew. This is unacceptable. You can’t serve people blackened, dried out patties. It doesn’t taste pleasant and it’s not safe to eat.

Expensive but yummy. The burger patties are very juicy and tender.

I had a a blue burger with organic patty to satisfy a craving for a burger with blue cheese. The burger was served with a somewhat cold bun (aren’t they supposed to toast or warm the bun on the grill?). This really ruined the meal. Also, the meat wasn’t as juicy as I remembered it. I felt I had a better burger at A&W. Will not be coming back here.

Probably the best Halal burger you can find in the city. Their fries are also great!

Came here for Unilocal’s Burger Binge. Big Smoke was supposed to offer a $ 5 Spicy Unilocal Burger, but instead they served me a Classic/​Regular Burger. I didn’t check the special on the Unilocal site prior to ordering, so I didn’t realise that they changed it up until I got home and reread the special. :(
So not really impressed by this bait ‘n switch!
I asked how much it was to make it a combo (fries + drink) and it was almost +$ 5 extra. So there has been a definite price increase since my last visit. No thanks.
Burger didn’t taste any different than the other chains, Burger King/McD’s/etc. so I can live without dining here again.

Had the big smoke burger, pouting and onion rings
Burger was delicious
Good portioning on the pouting and onion rings
Fast friendly staff

Great burger, especially for a Food Court.
First they have Great Burger, and the right balance between al-​carte and signature burgers.
Second, good fries
Third, options, but not too many that would cause frustration. Such as Salads, these are real salads, it you want to be a little be healthy. Regular Burgers, Organic and Halal; Gluten free buns as options.

Almost $ 14 dollars for their ‘best’ burger’ with a small serving of fries and soda. If you’ve ever had a real hamburger you know this place is way overpriced compared to the amount and quality of food they serve.

Great burger — have tried organic and lamb. Great fries. I’m impatient but found them well organized and wait wasn’t too long. Would eat more often, however, only downside is it is in Square One so cannot drive up and take out — have to eat there. They should open up an outside location in Mississauga. We need more quality gourmet burger places/​options.

The only reason why big smoke deserves 4 stars is because of their poutine. Absolutely AMAZING & DELICIOUS. I used to go to south st. For their poutines but glad I stopped going there because big smokes’ poutines are 10x better mainly for 2 reasons: 1. Bigger size and cheaper than south st. Their small at B. S is like eating a large at south street for a dollar less. Awesome! :)
2. They give you more cheese curds without having to ask. (who doesn’t love cheese: p)
As for their burgers… Well they are not the greatest. They taste like a boxed burger but with the price of a gourmet burger. Umm no thanks. I prefer south street.

My girlfriend and I love burgers and often resort to a good burger joint for comfort food. To our surprise, the Big Smoke Burger turned out to be quite tasty!
We ordered the spicy burger which had sautéed onions, lettuce, tomato and spicy mayo. Overall, the burger was moist and had a lot of flavor. We also turned this into a combo with a poutine and a drink and to our surprise, the poutine was also amazing. Great flavor with the gravy, thick cut fries and actual cheese curds!
Unfortunately, the only down fall with the Big Smoke Burger was the cost. After all said and done: a quaint sized burger, poutine and drink came up to a grand total of $ 15, hence the rating of 4 out of 5. Otherwise, if the price was a little more reasonable, it would be a perfect rating.

Good, great poutine… Burger tastes like Burger King.

I went there as I heard they serve Halal burgers… well I was there to check it out today. Firstly they charge about a $ 1.25 for a halal patty. They do have beef and chicken patty. We were two so we ordered one each. We ordered the Big smoke burger and Spicy chicken burger.
Lets start with the taste, the beef tasted ok… I have had better but their chicken tasted good. The patties were good but the bun was too thin to hold the burger together. Both burgers were cooked properly and were still juicy, they also put sauteed onions on top which help out as they put a tiny bit of lettuce leaf. The fries were to die for they tasted smokey and were very enjoyable.
All in all its a decent joint to have a burger and enjoy some food.

Ate here a few days ago and had the spicy burger combo.
It was very good with lots of flavour. The quality of the burger is there and you get what you pay for. The fries were very good too…
I normally wouldn’t pay this much for a burger combo (approx. $ 12) but when you think about it Mc D’s and other burger chains are close to $ 10 for a combo.
I would rather pay the extra $ 2 for a ‘gourmet/​home style’ burger @ Big Smoke.
The open kitchen was clean and the staff was friendly and seem to work and communicate well with each other.
So if you’re craving for a good burger give this place a try you won’t be disappointed with the variety of burgers and meats to choose from (and 4 different mayo’s!)
And for people who eat Halal they carry it as other burger places don’t.

Ordered the organic burger because for some reason, I’m super into organic food this week. One of my weird weeks (I usually go healthy, unhealthy, Asian, salad and soup and only have one of those for the entire week). Not sure why I do that. Anywho, I digress.
The burger tasted good and had an okay bun — slighty soft, but it wasn’t anything special. As for the beef itself, it was juicy, but didn’t have too much flavour. I can say it’s better than McDonald’s and BK, but I think Lick’s is better. It was almost $ 11 for the burger and a ginger ale, which is kind of pricey. However, I don’t mind trying new things. Also, even though this was a fast food joint, the service was good. They said it would take 7 minutes and being the nerd I am, I timed it and it took less than 4.
Love the fact that they give you a heads up. Not bad burger, but not awesome.

Went here just to say I tried it, since I’d never been to one before and this is a new location.
I just had a hamburger.
They are very cheap with the condiments, all I had was mustard and ketchup on my burger and there was barely any on it. Luckily I waited until I was home to eat and just added more to my liking. McDonald’s puts more on their burgers than this place did, and that’s saying something!
I was not asked how I would like it cooked and that is probably why it was ’ well done’. I normally like my burgers medium to medium-​well and this burger had no pink whatsoever.
I did not get anything else during this visit because I knew I was going to eat at home.
Fries don’t normally travel well.
I will go back again in the hopes that this was just an opening week glitch on the time they need to cook their burgers. Plus, I have to try their poutine at least once. :)

Stopped At square one after work and noticed they were Doing renovations in the food court. Decided to try something new and walked over to big smoke burger. The menu had a wide range of topping combinations but I settled for a regular cheese burger and side poutine to see if they could impress me with the basics. My combo came up to 12 dollars with a fountain ginger ale.
I must admit I was impressed. There were Actually char marks on my burger and I could taste the smokey flavour. The ingredients tastes fresh and paired together nicely. I actually found for once in my life there was more burger than bun. I didn’t have high expectations for my poutine but it was delicious. They use real cheese curds and it tasted like a beef base gravy. I will definitely be back to try one of their more gourmet burgers and a side poutpout