All Tech-Neek Electronics

2 Nexus phones, out of warranty, LG approved the change of batteries on both as a one time courtesy for «google play» customers; I get an email invoice from this contracted «ghost business” — for over $ 700 for both phones, for a crack, a leaked battery??, and a main flex?; none of which I am interested in repairing and all of which I have to question– with exception of the crack. A decline of repair — is $ 25/​each phone. ARE you kidding me??? How dare you impose «all or nothing approach» to my pocket? Should I go over my rights as a client? A complaint has been opened up with LG and Google play!

I had a problem with my LG G4 bootlooping, so I called LG to get it repaired as it was still under warranty. They provided me with All tech-​neek as the repair centre to send my phone to, but after reading the reviews I was very apprehensive about doing so. LG also recommended another repair centre in Markham, but the reviews for that place weren’t any better.
So, I decided to go with all tech-​neek, and just hoped that the reviews that were written were the minority, and that people just didn’t take the time to write positive reviews if they had a good experience.
I’m happy to say I got my phone repaired, and sent back to me in a fairly timely matter. I sent it out on a thursday afternoon, and got it back the following wednesday afternoon. When I entered the reference number provided to me by LG, on the all tech-​neek website, it showed that it arrived on friday, and then when I checked it today, it shows that it’s been shipped. I can’t comment on their customer service as I didn’t have to interact with anyone, but everything went perfect for me.

I had the displeasure of dealing with this place, as they seem to be who Koodo outsources their phone repairs to. Here is my tale of caution…
I had my Samsung Galaxy S5 for less than a week when the camera stopped working. When I would try to open it, it would delay, then eventually say «camera failed». I Googled this and found it to be a known defect with the Galaxy S5. As such, I took it back to Koodo, who sent it to this shady place.
About a week later, I got a call from Koodo that my phone was ready for pick up. I was surprised at how fast it was. I went to get my phone, and the Koodo agent explained to me that they were unable to fix my phone because it was water damaged. She also told me that this company (All Tec-​Neek) had allegedly tried to call me about the damage. I never received a call, nor did I get a message. I explained to her that I had had this phone for such a short amount of time that I was 100% positive that it was NOT water damaged.
After I left Koodo, I took the phone to a cell phone repair shop where one of the reps confirmed what I already knew — that my phone did NOT have water damage.
I got home and Googled All Tech-​Neek and see a myriad of stories that mirror my own — fake claims of water damage!
Also, when my phone came back, the screen wasn’t even glued down properly.
Stay far, FAR away from these scam artists!

i sent my phone here a month ago for repair. from day one, i have been calling to find out if my phone ever even made it to the location. i had to rely on the purolator tracking because not a single person has called me back or taken the time to email me back. im calling to this day because i got my phone back and i still have the same problem. the customer service is absolutely horrible and completely lacking. nobody ever picks up the phone when i call and press one to find out the status of my phone. i totally regret buying an LG phone but having to deal with this place to repair the phone has been terrible. the only good side to my review is that i actually got my phone back within the month. but even when i tried to track my status on the phone repair on their website, the tracking number or IMEI number for my phone wouldnt pull up anything.