Tung Tung Dan Quen King

Service gets no star here but the egg rolls deserve an A-​OK. What trip is not complete to Toronto without bringing back a couple cases of this handmade delight. Well, is it a must have? Maybe… depends on who you ask. I got mine as souvenirs to hand out back in the states. I can make egg rolls on my own whenever I want and they taste just as good. Really easy to make if you have the right tools.
If you want this and are in town for a few days, make sure you make this your first stop. do not call in your order. These people are very snotty, aka «cheurn», as others have said. Its like the soup nazi of NYC in the early days. If you don’t go through the process a certain way, you are not getting your soup. His soup was great until the early beginnings of expansion. Anyway, make sure you go their store to place your order at least 2 to 3 days ahead. That way you are sure to see them put your name down on the order calendar. I had no problems but if you stray away from keeping your place in line or beg for one of the egg roll packs you see sitting on the table, don’t expect to get any.
As for the egg waffles… total crap. Get them elsewhere. There is another shop on the second floor of the main mall that does ice sandwiches and egg waffles.
There is another place downtown that makes the best egg waffles I’ve ever had plus they have excellent ice cream. That’s another review.

The fact that this place is still in business baffles me. I’ve never seen a business who hates their customers as much as this one. We’re out of towers, but I come every time I’m visiting Toronto because I Just love these so much. Was so excited to get them before we leave for ourselves as well as for our friends as souvenirs.
The lady behind the counter was so rude, so flaky, so dismissive you wanted to slap her. First of all they have this poor 70 year old granny hand making the phoenix rolls by herself and she isn’t in on Sundays. Apparently they cannot keep up with demand, and mainly do pre orders now. They kept telling us they don’t have any to sell right now but try later so we are like if we come back will there be any more, she’s like I can’t Guarantee you. So why would I come back if you can’t guarantee anything. Just tell us point blank yes or no if you have any for sale, i don’t get the whole run around and being evasive. Relax, it’s egg rolls I’ll still live even if I can’t eat them… you’re not hurting my feelings Just tell me straight up. They selectively choose who they want to sell to. Who runs a business like this. It’s such a shady unprofessional joint and as sad as I am for not getting to have them this time, I don’t wanna give a penny to people who operate like this.

Would NEVERRR recommend. Worst attitudes ever. Come here and itll ruin your trip. They tell you you’re annoying and tell you to go away. Thats what happened to me when i asked if they had any egg rolls. Fuck this place

Wish I can rate –10 stars for the rudest customer service, ever.
My mother had ordered egg rolls but accidentally indicated the wrong date for pick-​up. We kindly asked if there were any extra rolls we could buy as these were gifts for relatives in the states. The whole entire staff ganged up and rudely told my mother off. I was called stupid for not being able to read Chinese off a coupon. Never had I ever felt so disrespected and disgusted on what I deem the rudest customer service I had ever seen.
Don’t even bother coming here unless you are prepared to face the wraith of the b*tchest haughty attitude out there.

The hand made egg roll cookies are definitely not worth the hype. First of all, I ordered two cases of those cookies two weeks In advance only to have the rude lady behind the counter tell me that she didn’t have my order. I told her the exact date I ordered them too and she had the audacity to tell me she didn’t care what day I ordered them… She didn’t have my order. And the other b*tch behind the counter told me if I wanted a new order to make it a month in advance. Who the hell has time for that?!
Then walk back to pacific mall cookie counter to have another rude lady tell me it’s limit one pack per person when I saw her give a woman three packs right before me!!!
WTH??? If you can’t learn to mass produce these or make them faster or have people that are slightly nicer don’t bother! And don’t get egg waffles from here — sales ladies don’t wear gloves when packing your order, especially after handling money a few seconds before.

It’s okay that you don’t sell them on the spot. But you don’t need to be rude about it. It’s not my problem that you cannot make them fast enough. Close the shop then and take preorders only. Worst store ever.

My description for this place: Worse service I have ever had.
We were tourist that was staying in Toronto for 2 days. And of course, we hear about this store. We visited on the first day. First we were at the store inside Pacific Mall. It was the first time I had a service person yell at me. ”We are not selling anymore egg rolls. If you are waiting for egg rolls, leave. Leave. Leave”. And did not let us to order anything else even though we were going to buy mini egg cakes too. And like others have said, while this was being screamed, there was another lady behind the counter, making eggs rolls quickly, maybe 30 – 45 seconds for one.
Then we left and after shopping around came to the other store by chance. There was a woman there before us who brought 2 packs of the flat ones with coconut inside and was asking for more. She was told there was no more. Same thing, with a very big attitude. We were going to ask if we can preorder both the round and flat types for pick up tomorrow. The lady pulled up a box and said there were 10 packets of the flat ones inside. So my question was, were they fresh and if yes, why didn’t she sell them to the lady before us? We asked if we can preorder, we were told no and they can’t promise what will be there tomorrow.
We were back at Pacific Mall the next day to buy something else and someone in our party really wanted to try again. We got the same service. And was told everything they were making was for preorder. If we wanted to preorder, do it a week ahead of time. So from my experience, basically they sell to whoever they want to.
Final thought: The food is slightly better than the big manufacturers but the service is enough that I will never visit again because it is not a blessing to me to give you my business which is how these people make it seem.

I was raised on these. Seriously. I remember coming here as a child. My grandmother used to buy me these every time we came to Market Village. When people say this place brings back childhood memories, they aren’t kidding. This place should be a Chinese Canadian landmark. I used to stand on the stone step next to their store window and watch the Chinese aunties make egg rolls (actually, I still do).
Their mini egg cakes are delicious. They’re fresh. They’re hot. They’re soft, fluffy and moist on the inside, and crispy on the outside. If you can get past this stand without following your nose here, I hope you get over your nasal congestion soon. At $ 3.00 for the regular flavor, taxes included, this makes one of the most satisfying sweet snacks I’ve ever had.
I came today and tried their chocolate mini egg cakes for the first time. They take a handful of chocolate chips (Chipits brand) and sprinkle them into their original batter that is already in the pan. The cooking process melts the chocolate chips so that when you eat it hot (and you should), the chocolate is melty and delicious. I have to say that the chocolate mini egg cakes are pretty darn tasty, but they lack the nostalgia that the original brings.
Come and eat mini egg cakes while they’re hot! They’re a must-​try.

i join a bus tour with a travel agency to visit canada last year. the tour went to visit a mall in canada. some of the visiter went to this store to purchase their egg rolls. i was walking ahead and i was one of the first customer arrived at the store. i had the egg rolls in the past and taste delicious. i want to buy about 20 packs of egg rolls. however, the lady at the counter states only 10 packs is available. i seen a large quantity packs behind the counter and the workers are still making the fresh one. so, i asked her what about those. she states those are pre order by someone else. so, i end up purchased 10 packs for myself.
A visiter from my tour also want to purchase the egg rolls, the lady at the counter told her their isn’t any more for her to purchase. they are sold out of egg rolls. so, the visiter asked the worker that she come far away and if she can sale her just one pack or let her buy just one singal egg rolls so she can taste it, the worker response saying no and with a rude and a bad attitude!!! remember, i mention that the workers is making the fresh one and they have many packs available made behind the couter. i was there and witness the whole conversion. it really bother me how the worker treat their customer. i read some of their review and customer are complaint about their bad and rude attitude service. now, i witness myself and «it’s really true»
i think it’s a family business and the lady at the counter possible is an owner. they got so much pre order and walk in business. they just don’t care about their customer service !!! but, that’s wrong!!! the egg rolls taste delicious but leave a bad horrible customer service taste in your mouth!!! i don’t think i will go back there anymore and i will give my business to someone else!!!

I called tung tung to order one dozen of egg roll last thur, I told them I will pick up on Sunday. They said they did not have my order when I came to them. I was so pissed that I did not get my order. I mentioned to them it was a guy picked up the phone, she said all of her employees are girls here. I swear, I asked that if is tung tung egg roll, he said yes. All the workers are rude and stupid, I will never go buy the egg roll from them. Bad attitude and bad services.

Even though it is a hassle to get your grubby cookie-​loving hands on these exquisite Dan Quen’s…its well worth the extra planning. Yes, plan ahead and pre-​order a case of either the traditional Dan Quen’s or the Fung Wong Quen’s. Both are worth it… especially if you’ve traveled over 10 hours to get them (which we did). A lot of the previous reviews are spot on with how hard it is to buy them when you get to the counter. One is never enough. Go the extra mile, pre-​order a case (even if you can’t imagine finishing them, share them with your friends and family — they will love you for it), sit back and enjoy the fruits of your labor.

Stopping to buy and eating the egg roll biscuits (dan quen) are a tradition for us during our visits to Toronto/​Markham from New York. But we noticed this year that it was ridiculously tough to reserve a case (12 packs) for pick up, even though we tried to call and reserve it a week in advance. We even tried going to the counter to buy a box and were turned away a few times. The lady with the long hair just looks you up and down and if she deems you worthy of her cookies then she will sell you some. My group of friends have officially dubbed her the Dan Quen Nazi (in reference to Seinfeld’s soup nazi).
While they are very good and the box that we got were hard won, not sure how much rejection one can take for cookies.

One of the best Dan Quens I’ve tasted in a long time. However, buying a few packs isn’t so easy. They have to have stock available, and even you’re fortunate enough to pre-​order. hope they have your order. Never thought buying these golden delicious cookies would be so stressful.

review on market village location:
I know most people mentioned egg rolls (i personally never buy them) But I do eat them when I visit my mom or grand parents (They always have some on the table) I don’t find it that special, it’s a crispy egg roll with an eggy taste.
I usually go for the mini egg cakes $ 3 for 1 or $ 5 for 2
It depends on who was making it also. the past month, I had it 3 times, and 2 times was a miss and 1 time it was extremely delicious.
1^st, I asked for one and the lady just gave me one that was already made and in the bag. It was already in the bag cause when they removed it, it kind of fell apart, whatever i ate it anyways, but it was mushy and not crispy on the outside and cold.
2^nd, it was a weekend i believe and there was a line up, there was 2 people making it and one cashier and they were coming right off the grill, it was nice and hot and fresh and the outside was nice and crispy and chewy/​soft on inside, super delicious!
the 3^rd time, I saw some already made, but i wanted a hot one freshly made, so of course the cashier gave attitude and said I had to wait, but it’s OK I’ll wait. I waited for about 5 – 8 mins and it came out soft and mushy not the crispy one I was hoping for, I think she took it out too early.
Will be giving it another try soon, I was disappointed at the texture/​quality of it, but the taste is there there, egg-​delicious
There is NO price label anywhere and they don’t say the price, I asked for what I want and she’s just standing there waiting for me to hand her money… so If I don’t know the price, she will charge me more? I do agree that the service is horrible, I think they hate their job.
The Pacific mall location that I used to go to more often (but now I’m too lazy to go into the mall and up the escalators) is nicer. and those red bean filled cakes are delicious, kinda like those korean walnut cakes but bigger!

After hearing rave reviews from my roommate about their egg rolls, I decided to stop by this stand inside the Pacific Mall.
My friends and I arrived around 1pm and they were sold out of egg rolls by the time I got to the counter. Luckily, my friend had placed an order before me and shared a pack with me.
The egg rolls are fresh. While these were probably the best egg rolls I’ve had, I probably won’t go out of my way to get them again.

The egg rolls were another item of importance on my list of to-​dos while partying in Canada. Before embarking, I was threatened, begged, and bribed by my coworker with the promise of 5 gallons of premium gas upon return… lol. Not wanting to disappoint, I purchased two complete cases at this tiny little bakery store in the middle of the gigantic Pacific mall. The original price was $ 3.5 per pack, and since I bought two cases (24 packs), the owner was willing to discount me for additional $ 6 off, sweet.
The egg rolls were soft, feathery, crunchy with a hint of sweetness and rich egg yoke taste, well worth the trouble of getting them from 11 hours of driving. And after dropping off one case to coworker, wife decided to quarantine the rest all for herself… lovely. Thus as you can see, her action spoke well of the quality of the egg rolls. So if you happen to stop by Toronto, be sure to come here and enjoy some and don’t forget to pack a case or two for home.

i’m not going to repeat the comments written by others users… as my experiences with customer service at BOTH the Pacific Mall and Market Village locations are the same — BAD. The owners/​workers will NOT sell to you, whether it is for one pack, or 10 packs.
One thing I wanted to mention was their pricing… we got three different prices by three different people. At Market Vilage, the young kid offered us $ 3.50 per pack. His mother $ 10 for 3 packs, while her mother (the grandmother) charged $ 13.50 for 4 packs… got all kinds of prices for the same food. That’s just dishonest if you ask me. I think granny was a bit more shady compared to everyone else.

That smell… that sweet smell of freshly baked mini egg cake always in the air when I walk around Market Village.
Nothing beat having a brown bag of an order of freshly prepared egg cake in your hand. The cake itself is crispy outside, soft and fluffy inside… with great flavour.
Now that really brings back childhood memories!

This branch is in Market Village, a corner booth with a window wall to watch them prepare mini egg cakes and hollow egg rolls in griddles.
We came by a few times during our long weekend trip to pick up mini egg cakes to eat, and a few bags of hollow egg rolls to go (back to the States). The mini egg cakes, especially if fresh out of the griddle (ask and be willing to wait for that), were crispy on the outside, with soft, fluffy, and piping hot cake on the inside. They were delicious.
Didn’t come across any attitude or service issues per se. Staff were straightforward, nothing special.

the famous egg rolls («daan kuen»): excellent! (note: this is NOT the deep-​fried egg rolls we have in american-​chinese restaurants. this is the empty-​shell baked egg rolls that’s eaten as snack, as in tea time.)
there are more than one variety of egg rolls; the other kind is called «fung wong kuen», meaning it’s rolled flattened like a cracker, instead of like a hallow cylinder as the regular «daan kuen» are, and it has fillings such as coconut shreds, pork sung (processed, dried, flavored, shredded pork), or seaweed – they may NOT be offering all these kinds, but they do sell «fung wong kuen». but since i’m the original egg roll fan, i hardly get the other kind.
the next-​famous from the store – «little egg», or «eggy cake» as i call it («gai daan jai»): not crunchy enough on the outside (sometimes either they take it out of the hot plate prematurely, or they let it sit for too long). but the taste is still good, and the consistency perfect. the inside is not filled up like cake, but has a slight «chewy’ish» kind of lining, hallow inside. just how i like it!
service: varies GREATLY, probably between weekdays and weekends. here are the stories of 3 groups of tourists, patronizing the place at 3 different times, within a 3-​month period:
1^st visit (weekend, may or june): there were people working at the store, making egg rolls tirelessly. customer (my sister & co) asked to buy some, was told they couldn’t sell any. all orders were pre-​ordered and they must reserve at least one day in advance. customer asked to buy just ONE pack, or even one piece, but was declined regardless. customer stressed that the staff wasn’t rude, but was just shocked by the pre-​order requirement. customer eventually left with none but disappointment.
2^nd visit (weekday, august): customer (me) approached counter and asked if the few packs on display were for sale, having learned from 1^st customer’s experience. lady at counter asked the amount desired; they had about 5 packs on counter and customer wanted 7, so lady turned around to people behind her and asked to fill another two bags. customer paid and left happily w/​her 7 packs of egg rolls – until a fortnight later she found that they actually routinely offer discounts for 6+ packs, but customer received none somehow.
3^rd visit (weekend, early sept): customer (my mom & co) approached counter, confirming packs on display were for sale, asked for price and was told about discount for 6+ packs, then left to shop for other things, thinking they’d get the egg rolls on their way out later. minutes later, customer returned and found no more packs on counter. asked to have a few packs and was rudely told off, coz they were busy making the pre-​ordered ones. basically just a variation of the same story 1^st customer was told, but the attitude was very different (possibly handled by a different staff). customer left in frustration for such bad customer service; vowed to never go back.
they actually have a second store situated on the upper level (the eateries/​food court area) in pacific mall. 1^st customer went there after being rejected by the market village store; was told politely by the pacific mall store that their oven broke down so they couldn’t make any. 3^rd customer went over after being mistreated at the market village store; was also told politely by the pacific mall store that they apologized for inconvenience, but they really could not sell ad-​hoc in large amount. also, instead of only taking one-​day advanced order, they said customer could pay for 3 packs up front and come back in half an hour for them. when asked if they could have more than 3 (since there were 2 patrons sharing), store lady politely said that they would TRY, but no promises. customer eventually left with 5 packs (no discount, of course).
no doubt their egg rolls are of great quality: they are flavorful yet not over-​oily like the prepackaged canned ones sold in supermarket; the texture is light and super crunchy (eat with a bowl or some sort of container under it if you don’t want to vacuum your floor afterwards), it IS addicting… but if you want to put up with their poor customer service and risk not being treated like a paying customer, then by all means go satisfy your mas0chistic needs and visit the market village store on the weekends. if you have some dignity and want to save what you have left, stay away from this place, esp on the weekends. or at least go to the pacific mall store which seems to have better service. if anyone knows the boss or where he/​she is stationed, feel free to forward my comment.
i hate to see a place w/​great food go down because of bad service, but i have boycotted many an eatery for that reason and that reason alone. i’m not afraid to add one more on my list – and i hope other people do the same, so service WILL be improved. amen.
p. s. the whole complex is IMPOSSIBLE to find parking on the weekends anyway; i don’t even try to go near its 3-​mile radius at peak times!