Prayosha

Horrible service. Went to get my legs waxed, left with patches of hair left and patches of wax. As for my eyebrows I left with two different shapes. No sense of quality in their work, prices seem affordable but they do a botch job that leaves you spending more to fix it.

HORRIBLE. DON’T EVER COME HERE.
Came in to get an ombré. As the owner previously told me, she knew how to do ombré and told me to book an appointment and that it would take 1 ½ hours. Well:
1. I booked my appt for 6pm, showed up 15 mins early and ended up waiting there till 6:50
2. After showing her the colour of ombré I wanted she spent another 30 minutes running around helping walk-​in clients while I sat there. Need I remind you I had an appt booked for 6PM.
3. She did not bleach my hair properly… Nor did she DO MY OMBRÉ PROPERLY.
4. I refused to pay her in the end as she wasted 3 ½ of my time to dye half my head blonde. It wasn’t even ombré. I argued saying I was paying for an ombré and not this. She then proceeded to threaten to call the police if I didn’t pay saying she worked hard on this and this is ombré
You think being the owner of two salon locations and being in the business for so long she’d know what ombré is? Definitely not.
DO NOT EVER COME HERE. WORST PLACE TO DO YOUR HAIR AND EYEBROWS.
Service and quality of work is horrible! Paid $ 100 for nothing.

This place ripped me off for spa treatment. It was so messy and unprofessional. The products were questionable too

$ 2 for eyebrow threading I come here every month and have had no problems with this place and the guy who is usually there for hair cuts is generally nice and greets everyone.

THE WORST SPA/​HAIR SALON I HAVE EVER GONE TO.
I love getting my hair done and have tried a few places over the years. I figured that since this place was close to my parents house and looked pretty nice, I would try it out. I went there on a Wednesday with an appointment booked for 3pm. LONG story short:
I asked for a highlight touch up. Nothing different to be done to my hair, use a caramel colour and cut the split ends… simple no? Well.
1) Appointment was half an hour late. For no reason. There was no body else in the place.
2) It took THREE (3) … yes THREE. HOURS to accomplish my request.
3) You could see my roots. I mean half an inch of roots… the next day when I took a minute to check it out
4) CHOPPED my hair to pieces… not even following any type of shape
5) There were three people working on my hair (one was pregnant)
6) One lady asked me to ‘help’ her and hand her foil… she plopped a whole stack in my lap. When I was texting my friend to change the time to meet up after, because this place was taking so long, the lady says ‘sorry am i interrupting you… I need a piece of foil… don’t worry you’ll see them after.‘
7) They got hair dye on my shirt. I mean two blotches on my back… mid back… explain this ?!?
8) Went back the next day and asked for my money back (obviously my hair was evidence enough to the TERRIBLE job they did) the manager couldn’t look me in the eye and literally stared out the window for 5 minutes before calling the owner… who gave ME crap and was not in any way apologetic.
9) Three people walked out during my 3 hour hair procedure. The first two wanting a hair cut but it obviously was too long of a wait. The third. a woman who had been waiting an hour and fifteen minutes upstairs to get wax (she had come down at least twice asking for someone to assist her or how much longer). After she left and gave them a piece of her mind. they decided it was a great time to yell at each other in a different language for half an hour while botching my hair.
NEVER EVER EVER EVER AGAIN