Natural Nail

worse customer service ever
I ended up calling security, the owner is very impolite & rude
This is a NO NO place to go
when I complained about her service she said, thats it, I don’t care, you could do what ever you want!

Do I have to give a star? I think Unilocal needs to start putting a minus category cuz 1 star is too much imho.
Customer service was ok (they were polite). They operate from 11:30 — 8pm but I called at noon and they were still not at work. Anyhow… frig. Where the heck do i begin? I wanted to try this place out of convenience and also researching around the Markham area as I was hoping to bring my bridesmaids to a nail salon b4 the big day. Nail Sense is THE BEST in the city but its a bit far (midtown)…
Anyhow… I will never step foot in this place again and here is why. Please note I was here only for a pedicure. ONE THING…
Sanitation: They do not sanitize the tools properly. All the esthetician did was spray some sort of cleaning solution on it (w/​o wiping). If I develop fungas etc. u will know why.
No Massage Chair: What!!! I ended up asking Jennifer K. cuz she’s been to a lot of nail places… and it is unheard of that a place like this would have no massage chair. Next time if this happens I’m just gonna bolt. Thanks Jen :)
NO tub for your feet: Yup no tub! The girl did bring over a huge wooden bucket with nicely scented warm water. But that was it.
Price: $ 28 flat for a pedicure.$ 20 manicure, mani/​pedi $ 45. That ain’t cheap @@
Time: I was there promptly at 4:30pm and didn’t leave until nearly 7pm. wtf… All I had was a pedi. They had a fan for me and it still took forever drying. They also sprayed smth on it that’s prob supposed to help with the drying process but I wonder if it was WORSE @@
Outcome: it looked good at the salon. however, when I went back home I ended up having to redo 4 toes!!! So why the fark did I go to Natural Nail when I could’ve saved that time & done a sh*t @$$ job myself? :(very disappointed.