My Chrysalis Medi-Spa and Salon

I’ve heard great things about this place from my aunt and cousin who are customers and they gave me a generous gift card for my bridal shower. Yesterday I called to set up an appointment and I was put on hold for 10 minutes and I called back and they put me on hold again. the girl that picked up just said «Chrysallis hold please» not even a hello. I called again today and was trying to fit in two services in one day as I live about an hour away, I asked for next Saturday and the girl was saying they can’t accommodate me for both services in one day as I explained I have to work in the morning and she suggested I come in the morning twice. This place has no customer service and the staff won’t go the extra mile to accommodate.
I guess I won’t be able to use my gift card nor will I recommend anyone here as it seems hard to get an appointment.

It’s no surprise that there is only one review so far and that it is amazing — because everyone who works at this salon is humble and amazing at what they do, and treat you like family, so people probably forget that its even a business that could benefit from receiving ratings. I’ve had my hair cut by either Parisa (co-​owner), Kathy (head colourist), and Noorin (awesome stylist) for over 15 years (even before they opened this salon) and I will not let anyone else touch my hair. I now live 6 hours away, but I wait to go visit (sometimes 8 months) so that I know my hair is properly taken care of. Out of desperation for an upcoming event, I recently made the mistake of going to a «highly rated» salon in Montréal because I couldn’t go to Toronto to see Kathy before my event, and I regret it so much. I have since already booked my trip to Toronto to have Kathy fix what the other Montréal salon did to me. If you go here, you will not be disappointed, because everyone is so nice and genuinely wants to make everyone happy — also they have the best and least damaging products and are always traveling to different places (like Vegas and I don’t even know where else) to get the best training in the newest hair techniques. They are the best. period. The salon if not downtown Toronto, so it’s not easily accessible to people in the city of Toronto unless you have a car, but its so worth it to come here, also being located away from the big city, means that they don’t charge you as much as the expensive posh salons downtown. If you live driving distance from this salon, I am jealous of you and if you don’t go here, you don’t know what you’re missing out on!

I originally started my relationship with My Chrysalis MediSpa for Chiropractic services with Dr Jinnah. I had heard through a friend that she worked wonders for lower back issues. Playing a lot of hockey and golf in my life lower back has always been an issue. Dr Jinnah literally has extending my golf career. Through the proper adjustments and the stretching exercises she has suggested I truly have a new lease on life. Dr Jinnah has now introduced a laser treatment program for pain. I have taken several laser treatments for a foot problem and the results are amazing.
In one of my visits to Dr Jinnah I noticed the Hair Salon section of My Chrysalis just buzzing with clients… I thought … They must be doing something right. I did see men clients amongst all they ladies and decided to give it a try. I was fortunate enough to be greeted by Dr Jinnah’s business partner Parisa Paghik. Parisa is co-​owner with Dr Jinnah and truly an artist when it comes to hair. I’m very fussy about a consistent cut… and Parisa comes through every time. Parisa doesn’t have «Bad Hair Days» .
Thank you Dr Jinnah, Parisa and all the top professional staff at My Chrysalis for always a great experience.
James