Eprint Fast

Their website is not user friendly. Things that should be easy to do are difficult.
They are never available online or on their customer service line.
I have required help in the past and was made to feel I was getting a big favour.
They are not willing to help and help is pulling teeth.
They have to understand it’s a competitive business and I’ll be happy to find another printer who appreciates their customers.

I finally received a delivery of 250 double sided post cards that need to be very high quality because they go inside displays that go inside establishments that service our target market.
Nothing but perfect would do. Come to think of it, I had never received anything but perfect post cards from any of my suppliers.
I opened the box from eprintFast Canada and grabbed a few. My heart sank. The first 4 post cards I had picked up had significant faults, I assume from the trimming process.
I went through the entire box and found 94 post cards that should have been rejected by eprintFast Canada’s quality control inspectors — if they have quality control inspectors, which I doubt, read on.
The good news was that I had ordered 250 double sided post cards, but they delivered about 350 post cards, so after I throw out the 94 faulty ones (returning to eprintFast Canada so they can see I do not exaggerate), I still have my 250 that I need.
I had received another order of 1000 double sided post cards a week before from eprintFast Canada.
I didn’t need high quality post cards for this campaign because the post cards are going under windshield wiper blades. When they arrived, I had opened the box, looked at a few and they looked OK.
But now I have inspected these 1000 post cards a little more closely. Had I needed high quality post cards, it looks like I would have rejected about 90% of the post cards delivered. How dull are the cutting knives on their trim machines?
BTW. Vistaprint Canada did deliver the 10,000 business cards ordered Tuesday on Friday before 12 Noon in Vancouver,

As someone who struggles with some software and the graphic design language, eprintfast simplified print needs!
The staff are all knowledgeable and friendly.
Great customer support and wonderful quality!
The services and products are quick and easy and I will definitely use them again!