Canada Computers

I consider this a no frills version of Best Buy. No one really bothers you while you peruse the isle. There’s a fair amount of merchandise and I find the prices generally cheaper than best buy. If I really needed to purchase some items for my phone or computer, I usually check this place out.
Like other Unilocalers mentioned, the line up to pay is slow. Service isn’t the greatest, but if you know what you want or what you’re looking for this is a good place to start.
I think they may have a restocking fee if you open the merchandise then decide to return it. Best to verify if you think you may need to return an item.

The reviews here are pretty much spot on. I’ve been to Canada Computers a handful of time because after Tiger Direct closed down, this is the only place left besides going to pacific mall and battling for parking.
Yes, the staff behind the graphics card counter are not people friendly and seems like they don’t want to sell you anything. Its like they are being forced to give you service. If you know what you want go and just ask for it, if you need advice, go ask google. I think i get better service at the self serve at walmart and homedepot.
Prices are ok, when items are on sale. Its a big place! Lots of inventory on reg. priced items. Lots of parking.
To Canada Computers employees, pick up your customer service, or people will go elsewhere, or even order online. Most of us hate bad service.

The atmosphere of the store was atrocious. There was missing merchandise on certain displays and when there was an item on display, the item was not charged (tablet). As well, it did not turn on.
A staff member did help me with finding what I needed, however, he used fowl language when describing his experience with the product.
TL;DR: Come knowing additional information on the product you’re looking to purchase and don’t expect the best customer service.

Long wait to get people before getting the staff. They even had an empty booth just people taking lunch willy nilly.
Also they stroll have that stupid draconian price match rule that says they do not price match web only. We have to buy it online before picking it up. Stupid stupid.

I pass by here all the time… but never had the need to shop at Canada Computers until recently. Canada Computers was the only place that carried a brand of mouse that I was interested in.
This location can be quite easy to miss, especially if you’re trying to concentrate driving on busy Highway 7. Fortunately, they added some new traffic lights in the area so it’s easier to turn into their (large) parking lot without risking your safety.
The store is quite large, but when I went there on a Tuesday afternoon it was very quiet. There were quite a few salespeople available, so I asked one to direct me to where the mouses are, which he did. He was overall quite knowledgeable about the products, and helped me select the exact one I needed.
I noticed in this Canada Computers branch that they don’t have a lot of demonstrator products, especially considering the large range of products they offer here. The mouse I ended up purchasing didn’t have a demo, so I ended up having to trust the salesperson that it’s a product which suits my needs.
Canada Computers is a good place if you’re looking for a wide range of electronics/​computer products. I do prefer NCIX in terms of customer service and knowledge, however their products are a lot less varied.

Canada Computers sells everything related to electronics from cords to computer parts to accessories. I have mixed feelings about this location because even though I don’t have many bad things to say, I don’t have many great things to say either. I’ve only gone to their store for retail and a computer repair so that is what this review reflects.
In terms of stock, Canada Computers has a lot of it with a ton of variety. They have an entire isle for cords and you’re hard pressed to not find the type you’re looking for. Their prices are pretty reasonable and they are definitely cheaper than most other stores. Most of their products in the isles are labeled, but not always very well. Unless you ask someone, you may have trouble finding the product you want to buy.
The service is okay. They don’t have a ton of people hovering around the store, looking to help customers and with such a large store, it wouldn’t hurt to have some more people around: especially if you’re having a hard time finding the section you want. I have, however, gone there on two separate occasions with someone who made sure I found what I was looking for so if you do find an employee, they’ll help you.
One thing to keep in mind here is that if you need to replace a component in your laptop or computer, is that their labour prices are pretty high. In order to replace the blu-​ray CD drive in my sister’s laptop, she had to pay an extra $ 40 on top of the cost of the part itself. Not only that, but they lost my phone number and didn’t have a record of who the part was for so I had to tell them that it was for me. The short version here is you know how to replace something, do it yourself.
With the TigerDirect store closing a few months ago, I find this is the place I need to go for computer stuff unless I want to buy it online. Service for computers is a little shacky (I’ve only had one service visit so maybe it was just bad luck) and they need more employees around to help people, which is what prevents me from giving this a higher rating. If you’re searching for anything related to computers at all, you’ll likely find it here. Their stock is overwhelmingly huge and the prices for most of it are reasonable.

Generally speaking, you should only be going to this location for the wide range of products on display, rather than getting service, knowledge and insight on their items.
That is by far the only reason, why you would go to CC markham rather than NCIX.
Although the location has a plentiful number of customer reps to help out, the service quality is poor. The staff are either bored to death or annoyed more often than not.

Stay away from this place. I would not have given this place even a 1 star. I bought a computer today and had to return it within 2 hours. When I opened the outer box, I noticed the seal on the inside box was already broken, so I know for sure somebody had returned it earlier. I was not very happy about that. The battery was already installed in there which means somebody was using it earlier. This is not a new computer. There was also no sticker on this laptop to prove ti was a genuine Window 7 version. When I turned on the laptop, I could not get any wireless signal for the life of me after trying different options. I was so upset with this computer I brought it back to the store. There was an Asian girl working in customer service who got mad that I was returning it and gave me the Spanish Inquisition. She gave me a dirty look. This is not how you treat your customers. She even tried to penalize me 10% of the purchase price for their «restocking» fee. This is not a return policy! This is price gouging. I had every right to return a semi-​used laptop such as that one. Let’s just say that the people here are not friendly AT ALL. The atmosphere is awkward. There is no communication and not even an attempt to provide decent customer service. They are all here trying to push their warranties on a bunch of refurbished laptops and then trying charge people 10% for returning stuff. I paid $ 625 and this girl attempted to penalize me $ 62 for returning this. BUYER BEWARE! DO NOT AND I REPEAT DO NOT SHOP FOR A LAPTOP AT THIS PLACE!!! IF YOU DO BUY ONE, DO NOT RETURN IT.

Good selection of sale items and variety of products on stock. Fair customer service, really depends who you get ask for help on the floor. Great store policy for returns and exchanges. Weekly sales make for great value.

Canada Computers selection wise is good.
Terrible customer service at this location though.
Asked a question about price matching a product and got a comment back about going out of business if they let me price match in store to Newegg and offered no support in helping me find an alternative product or how to contact the online store. «I work in the retail store only» — MVP employee
Saw an employee at a computer, he looked me in the eye and then back down to the computer. Assuming he was busy, I didn’t interrupt. About a minute later he walked away without saying a word.
NCIX has a better price match policy and good customer service. I’d recommend going there instead.

This is going to be a mix review. I went in to get a car mount kit for my phone. I checked the stock level and it said they had 10+ in Stock at the location. Knowing that they had stock I went to the highway 7 location. The price was good, but when I went in I couldn’t find it at all. I stood around the area waiting for help. Stood there around 15 minutes and no greeting. Disappointed as it is, I finally went around looking for help. I asked if they had in Stock and he told me it was probably out of stock. I was furious about the comment. I told him the only stock said 10+ in Stock. He then went to look for it. It took him about 45 minutes. I couldn’t believe I was still there waiting for it. If i wasn’t off work I would have left, I had time to kill so I stayed and waited. Service is pretty terrible and stock replenishment on sales floor isn’t good at all. Would I go back? I don’t know probably won’t if another store had it and I could price match it. If you want proper customer service not the place to be. This is my two cents about it

Service was below average to mediocre.
I came here to buy computer parts for my new computer, the guy behind the counter was very dead and not very friendly or enthusiastic.
He looked very annoyed whenever I asked for a part and would always recommend the expensive alternative of every part.
After building my PC, I realized it didn’t work so I came back here to troubleshoot. The guy behind the service counter again was very dead, not very friendly. I ended up leaving my computer with them.
Atmosphere and appearance is very good so two stars for that. The service however made me not want to come back.
Next time I’m going to look towards NCIX for computer parts.

The person helping me was decent, though he was good at bumping my total to $ 1400 (with the extended warranties and «oh, you have to buy a new version of windows because it won’t work with your old windows!») I sighed and paid the man (wtf do I know?) and was promised it would be ready in 2 business days. I left my old computer with them, after they said they could use the old case and save me some $$ there.
I get a call from them about 5 days later telling me that they can’t use the case because they need special mounting screws for the new motherboard. (Apparently Canada Computers doesn’t stock useful things such as these!), so I was stuck paying for a new case anyways.
2 – 3 days later and I have to call THEM to find out if my computer is ready. It’s been ready for a while, but nobody bothered to call. I picked up my new and old computer and, when I brought it home, found they hadn’t bothered to return my old motherboard, RAM, or any of the other stuff that was still perfectly good and usable (if I were to do a cheap build for someone). I had to drive BACK to get that, and only then find that they botched my HDD somehow, so all my files are pooched.
Ah well, I didn’t want all of my photos and music anyways. Yes, I should have made a backup, so I suppose I’m the one in the wrong here. You’re absolved, Canada Computers. I’ll switch this 1 star to 5 stars within 2 business days.

This place is huge and can be intimidating for the non computer geeks — that’s me! I don’t know a lot about computers but asked a friend what I needed so I was prepared.
Lot’s of parking and its across the street from Whole Foods. Hours are odd, they close at 8pm on weekdays so I had to rush.
Rows and rows of stuff but I found the external drives behind the counter on the side wall. There were three staff members in the corner of the store talking amoung themselves not helping anyone. At the same time, one guy is working like a dog behind the counter, the phone is ringing and the three guys do not answer it. I’m waiting in line for the one guy who is working to help me. Sounds like the store needs a manager on duty.
When I got help, the guy was great, he knew his stuff and gave me options at different prices — great service. They really push the extended warranties. They just assumed I wanted it and started adding it to my bill. No thanks!
Bottom line — the store is great for your computer needs, very good prices, people know there stuff and are very helpful (when they decide to work). Good experience overall…
BK

Anyone else remember this location once upon a time was White Rose? Probably not.
Now it is one huge computer and accessory store and they also have televisions in the back, but I didn’t go back to take a closer look during this visit. This location still has the «new store smell». Worth checking out, they’re prices are definitely on par, and better in some cases.