The Grand Experience

Oh boy. The Grand. Took my first real girlfriend on a date here during the day for lunch. I loved the food and wings! We’ve been back a few times during the day and had no problems…
But, there’s 2 sides the this place… I don’t go here anymore because on a Friday or Saturday night in the bar section you get wannabe gangsters who think they’re hardcore from Lindsay who try to pick a fight with you just for not holding the door for them. I was a professional boxer for 3 years and I’ve had some situations where I’ve felt unsafe at no fault of my own.
Beers decent, I’ve had worse servers. Interior looks like you’re in a trap house. Basically the 2 stars are because I could of never had a better first date with my girlfriend there.
But I’d rather spend my Saturday nights at my apartment drinking my own beer with my buddies than having to look over my shoulder the whole night
Thanks for the first dates Grand but I feel a lot safer where I live now. In Oshawa. Ya

Oh dear. This part I don’t like. I’m usually upbeat even when a place is subpar, but this place was not good. Here it is. The bad review. Apologies for the rambling ahead of time.
When I’m sitting with my family in a large group, and ⁵⁄₁₀ people don’t like their food, it’s not a good sign. Let’s break this down. 1 star for every thing listed that was at a minimum, a passing grade.
Service. 1 Star. Barely passable. The waitress was nice enough, for the most part. Attentive on drinks and appetizers, was always present, but things spiraled down hill on the main course.
Main Course. 1 Star. Barely a pass. Waited well over 30 minutes for average food. Our waitress was clearly abandoned by her management. If management was any good, they would have had a couple servers bring out all the meals at once. It seemed our waitress had to walk an entire block to get the meals. Each set of 3 or 4 plates were served what seemed 3 – 5 mins apart, forcing family to eat before it got cold, while waiting for others to get their food. That’s one thing. Second, a simple request of ‘no cheese’ was not fulfilled. Also, not getting horseradish with a meal that requires horseradish, is disappointing. My wife and mother in law had two tiny pizzas that were overpriced, with undercooked ingredients. My sweet potatoe fries were soggy, thin and tasted like grease. With the very slow main meal service, and the average to subpar food, the waitress became defensive instead of apologetic when asked about why things were so slow. I’d imagine probably because of so many other patrons complaining. No real apology or discount offered.
The décor. 0 stars. Like another Unilocaler before me has mentioned quite perfectly, the décor is old, and the building seems delapitated. The colour alone is atrocious really. A few gallons of paint and a new paint job would spice this place up in no time.
Price. 0 stars. Paid over $ 60 including tip for a burger (Not fresh, I’d bet it was from a frozen package) with fries, half pint, two sodas, and two small personal (undercooked toppings) pizza. Seems pricey.
The Bar. 0 Stars. There’s definite prospect for a positive change here, but it’s…just bland and not exciting.
Overall I’d say don’t expect anything Grande here.

We had excellent service from the server «Miranda» and the food was delicious. We have ate there a few times lately and enjoyed it all.

I’ve been going here for a long time. Always great food and great service. It’s a decent atmosphere and it’s nice to have a place close to home you can rely on.

What do you get when you take a dilapidated building, cheesy décor from the 1970’s, cheap quality frozen food fried to overcooked perfection, flat beer, and bad service? You get the Grand Experience. I did manage to find one good thing about the place… They gave away free matches. Now all we need to do is light one and and drop it on the way out the door. BTW the one star is actually a half star… (Computer wouldn’t let me do a half star)

Poor service. Must be a regular to be serviced. Not the friendliest pub. Waited 20 mins to be severed food.