I was visiting my friends in Surrey and my gold chain holding my heavy $ 50.00US gold coin broke. My friends took me to this store, having had excellent experiences with them in the past. Saro, the gentleman we dealt with, was 5 star! He could not have been nicer! He was extremely courteous and arranged to have my chain beautifully repaired within 2 days for a very reasonable price. I am very pleased and grateful!