Milestones Restaurants

Stopped to eat lunch here, knowing that it was a little pricey. I had a salad with added shrimp, and it was just amazing. My server answered my questions and let me try the honey mustard dressing before I ordered it on my salad, which was greatly appreciated.

FRAUD ALERT!!!
I paid a bill less than $ 20 with a $ 50 gift card then was told i only had $ 10 left. They billed me twice. I suspect this is a scam. They take your card and when u leave your are out of luck unless you check

Absolutely terrible! I cannot believe that a chain can serve such bland food with poor quality control. The red curry was under seasoned. How does a curry lack seasoning? The salad ordered was just dressed in oil with little flavour and filled with wilted starting to rot lettuce.
Until this the I’ve not had a bad meal at milestones before. Disappointing to say the least. The manager was sympathetic to our complaints though. The salad was adjusted from the bill.

Was brought here for my birthday. Having never been previously or having actually heard anything about it, I was surprised to talk in and discover how upscale it was.
During the 20 minute wait to get a table, my friend and I were invited to enjoy the lounge/​bar where I enjoyed an also surprisingly good drink called Pim’s #1. A drink that is both complex and sweet without the sugary quality that often comes with sweet drinks.
With a table eventually opening up, our meals were ordered and eventually arrived. I had the sirloin steak with mashed potatoes. A good piece of meat cooked well.
While stating they are not the sort of place that does anything for one’s birthday, they were kind enough to surprise me with a desert. Your standard ice-​cream with oreos and chocolate sauce.

Four of us dined Friday evening just before Christmas. It was about 6 PM and plenty of people were crowded in the entrance way, waiting for a table.
After a 20 minute wait we were seated in a large dining area, somewhat like of a community hall. Our server arrived promptly and brought us drinks. About 40 minutes after placing our food order someone from management came by and explained the restaurant was having computer problems and orders were delayed. 5 minutes later our waitress, (rather grumpy by now) delivered our food. She had probably been receiving heat from impatient patrons.
The food was OK but the lengthy wait, melancholy server and lack-​lustre ambience detracted from what may have been a wonderful experience.

The design of the place is unique and spacious for Milestones; a newer concept restaurant. We went because it’s one of the few dining establishments open after 9 pm on a Saturday night (Milestones stays open till 11).
The location is a mall parking lot. That’s too bad.
The food: it’s good! Unique flavour combinations that worked well.
All in all, a cut above the typical chain restaurant experience. But still a chain restaurant in a parking lot.

The food and service are usually quite good, but do take care to check things out before you eat.
This last time that we went (today, in fact), the lettuce on our burgers appeared to not have been washed at all — the dirt from the fields was still clearly visible on the lettuce. And having come from the service industry herself, my wife was significantly worried — if something as simple as cleaning produce was not properly done, how far have the staff slipped in other things; say, cleaning their hands after going to the washroom?
When we brought this to the attention of the manager (Ian, I believe), he immediately offered to replace our burgers. Since we had not yet put the lettuce on our burgers, we felt comfortable in declining (we just ate our burgers without lettuce). He took the lettuce to show the staff in the back, and surreptitiously gave us an additional surprise — when it came time for our bill, he had zeroed out the bill entirely, food drinks and all! This alone significantly ameliorated the incident, and made us much more likely to return to this restaurant in the near future.
In conclusion, I would like to point out that the flavour and quality of the food at this restaurant is, in most cases, above par. To wit, I come here specifically for the four-​cheese burger, which is absolutely divine and has no peer at any other restaurant in Kelowna. However, do take care to examine your food, and avoid tucking in until you’re sure it is to your satisfaction.

Came for my and my wife’s birthdays with the inlaws. Great service from Bonnie. Meal was great — portabello mushroom chicken. The table drink menu could use a wipe tho. They brought us birthday cards and a desert cookie n ice cream! Overall a great meal and experience. A little too loud, otherwise great.

I didn’t feel like pub grub or fast food for supper tonight so went to Milestones since it was near my hotel.
It wasn’t overly busy yet I had to wait awhile until someone brought me a menu and took my drink order.
I was at a table for two and the other side of the table was dirty … someone must have had a glass of red wine before me. My server, though nice, didn’t clean it … I guess he didn’t notice. Since it was on the other side of the table, I let it go.
Looking at the menu, the prime rib caught my eye. I passed on the veggies so they gave me extra garlic mashed potatoes.
The steak was good but really fatty. I know prime rib is supposed to have some fat but about a third of it was big fatty fat (covered by au jus) that I cut off and pushed to the side.
My server dropped off a steak knife and a couple forks and knife wrapped in a napkin. The knife had something green and dried up on it. Yuck! I didn’t need it to put it on the other side of the table, on top of the wine stains. I gave the rest of my cutlery a good cleaning.
As I was eating, not once did my server come over to see how everything was. When I was finished, my plate sat on the table for a while before he came and took it away. I pointed out the crusty knife and he came back with a coupon for free appetizers … which can only be used in Kelowna.
So not a great experience. Given the calibre of Milestones, I’m surprised at the lack of service, crusty silverware and fatty prime rib.

Awsome place. Food and service