Fix Auto Etobicoke East

If I could give these guys a zero star rating I would. They pride themselves in their service but when I dealt with them (moreso the owner Nick), they could really care less. Don’t be deceived by what they say or what the signs in their office say. They don’t care about you or your car!
My vehicle was involved in a hit and run and I brought it to Fix Auto as my insurance company warranted the work there. I had to get my bumper, fender, and wheel well fixed. Personally, I thought the job wouldn’t be too difficult. Pretty routine — bumper needed to be removed, sanded down, repainted and fender sanded, filled in and painted. Boy was I wrong. These guys made it much more difficult than it was. It took over two weeks (maybe they were trying to milk the insurance company) and two visits to get it done. When I got it back the first time, I found overspray (white paint on black parts of the bumper), horrible painting jobs (you could see where the painter’s tape was and there were distinct lines where they pulled the tape off), holes in the paint work, paint drips that dried and left a really big bump, dust that was under the paint and not removed (so you could see bumps in the paint), and the bumper wasn’t installed properly.
I brought it back to have it fixed and the owner Nick made every excuse in the book. Things such as «oh, that’s not dust, it just clear coat» (ok if it is. then don’t make excuses and just fix it. And it wasn’t clear coat by the way), «any brand new car that is made has over 60 defects. No car is perfect» (If a car has bumps and over spray, I wouldn’t buy it), and «oh, that’s not a paint drip, it’s just clear coat». Isn’t clear coat a paint as well? HAH! What a joke. I can’t believe that the insurance company uses them and warrants their work.
I would never ever go back to these guys again and I recommend that you take your business elsewhere as well.