Altech

I recently upgraded the shocks and struts on my 2010 BMW 328i RWD to Koni FSD’s by another shop. I drove it for a while but the steering never seemed right, despite getting an alignment from another place. I read some positive reviews for Al Tech so I decided to try them out for another alignment in hope of solving the steering issue.
The first time I went to Al Tech, it was in the afternoon with little notice beforehand. They accommodated me despite my short notice, but they were understandably busy when I arrived. Anyway, I got the alignment done, handed a before-​and-​after report, and got back on the road. However, I still felt something was off despite being unable to put my finger on it, so I went back and spoke to one of their mechanics Jim. Jim explained to me that the numbers are all within spec, but I still wasn’t happy with the way it drove and asked Jim to come for a test drive with me. Despite being very busy, Jim agreed. After a short test drive, Jim figured out the problem, which he referred to as «memory steering». In short, if you do a u-​turn to the right, the car would pull to the right afterwards. If you do a u-​turn to the left, it would pull to the left afterwards. He said that’s an indication of something else going on other than the alignment, and he asked me to go back another day so they can investigate (it was 6pm by that time).
I made an appointment and went back another day. Jim promptly put my car on the hoist, disconnected the tie rods, and checked the struts to see if they were spinning freely. Turns out the passenger side one was spinning freely as expected, but the driver side one wasn’t. It would take a great deal of effort to make it spin and was basically very «sticky». He was sure that’s the source of the memory steering issue.
After dissembling the struts, he found a critical component (a dome-​shaped washer) was installed upside down by the shop that upgraded my struts! That prevented the strut mount from spinning freely. After he re-​installed it the correct way and put everything together, they did another alignment and this time, the car felt perfect on the road. It was driving straight like an arrow and I was able to enjoy the Ultimate Driving Machine the way it’s intended. Best of all, Pat and Jim charged a very modest fee for their most excellent service.
Don’t let the appearance of the shop fool you (I almost did, having the first impression of it being kind of run-​down). It’s the substance that counts! I had a great experience at Al Tech and felt Pat and Jim genuinely cared for their customers such as myself. Jim was especially patient with me and explained everything very clearly. He brought me into the shop to show me the sticky strut and made sure I understood the root of the issue. That was greatly appreciated.
Thank you Al Tech. Now I know where to bring my Bimmer next time when I need service again! I would give you guys more than 5 stars if I could!

Great customer service, fair price, and work done well.
I’ve been to this shop now numerous times, and each time I need any maintenance/​repair on my vehicle, they are able to accommodate me, and each time for a very reasonable price.
I’ve done oil changes at this shop, alignment, even had a rear camber kit installed on my vehicle.
Will definitely be returning to this shop.

Been here a few times and alignments were done perfect. Good price. Quick in and out. Will keep coming back. Thanks.
Update:
Wasn’t 100% satisfied with the steering wheel centering, even though allignment specs were dead on. Came back a few days later and got that taken care of free of charge. Thanks again.

Have been coming here for past 8 years. From bringing my modded vw’s to my family haulers never had a problem with any alignments done here. Usually done on time with appointments, but understandable that busy shops can’t stick to a schedule all the time. Being constantly busy is a good sign that the job is done well.

I found Altech through a Google search where I asked for ‘best alignment toronto’ and came across a bunch of forums where car owners shared info about their brand or model. Lots of good word about Altech’s work and the prices.
I went twice for an alignment and both times there was an improvement, but neither time was my steering wheel straightened. The car was only test-​driven afterwards and I was told that it’s best they could do, which I was okay with ’cause it’s an old car and the suspension could have some parts replaced to improve things.
Each visit I waited around while the friends or regulars had their cars serviced or hung out in the garage talking and smoking. On my third visit, when I got the front struts replaced, I sat and waited for at least a half hour before seeing the parts delivery guy walk in with my struts. I had made an appointment in person the week before and was on time, but no one bothered to have the parts on hand. Maybe they get lots of no-​shows, but someone could have told me to come back and I could have gone for coffee or run an errand and come back.
When I asked about replacing my car’s front struts, I was given one price, but no options for different quality parts. Turns out the cheap Monroe struts they picked for me were garbage and little more than a year later I had to replace them already along with the strut mounts, ruined by the cheap Monroe’s failing. I wished they had bothered to find and quote for OEM ’cause I would have spent a little more for better quality parts. I think they saw a guy with an old car and didn’t care and didn’t think I did and just found what was easiest.
A friend of a friend who I referred to them had a great experience. She was buying a car off Craigslist that had low mileage that seemed too good to be true and Altech inspected the car and gave her feedback on it so she could make an informed purchase. Last I heard, she’s been happy with the car and has them service it.
I decided not to go back, because I don’t think they’re very interested in my car and I don’t like feeling like I’m an annoyance to a company I’m giving money to.

After multiple searches, found really good reviews on this business. Spoke with Pat explaining that i want to get the alignment done, he advise it was only by appt (which i didn’t know) he still requested me to come in and will look after me. Took my wife 2000 jeep GC which i felt had bad handling. After Pat worked on it. It drive very smooth.
other places refused to align my truck but Pat was confident that he can do it, and in fact was very true.
finally have better handling after 6 years of bad multiple alignment.
Thank Pat!!!